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Illustrator (Desktop) Beta Bugs

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253 results found

  1. EPS not rendering correctly in 29.6.1 when double effect is used.

    In 29.6.1, I faced a major issue. All those files where an object has double transparency effect - For example

    1) Apply MULTIPLY effect (Try applying on a gradient)
    2) Group the object with self (CMD + G)
    3) Apply SCREEN effect

    Such files are not rendering properly in the version mentioned. However version 29.5.1 works as expected.
    Please fix this on priority.

    Cheers!!
    SK

    1 vote

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  2. The program closed just when i just finished making the final details and normally when it closes for a bug it saves a backup automatically

    I need back my archive, I just lost 4 hours investing time in that work and it closed without any explanation, normally when it closes it shows you a notification to fill a form of information but now it was nothing, like it didnt care at all.

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  3. Subject: Illustrator Beta – Unexpected Crash When Using Pencil Tool with Command Key

    Hello,
    I’m currently using the Illustrator Beta version and have encountered the following issue:

    Issue Description:
    After a recent update, the application crashes unexpectedly when using the Pencil tool (N) while continuously holding the Command key during drawing. This crash occurs without any warning, and none of the work is saved, resulting in repeated data loss.

    Steps to Reproduce:

    Launch Illustrator Beta

    Select the Pencil Tool (N)

    Begin drawing with the mouse while continuously holding the Command key

    After a short period, the application crashes without warning

    Is this a known issue?
    If so, is there a workaround or a…

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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    Thank you for reporting this issue. We’ve attempted to reproduce it on our end, but unfortunately, we haven’t been able to observe the same behavior. To help us investigate further, could you please provide the following information?

    1. Is the issue still consistently reproducible on your end?
    2. Have you submitted the crash report via the crash reporter dialog, if one appeared?
    3. Could you share the machine configuration you’re using .
    4. If possible, a short screen recording demonstrating the issue would be extremely helpful.

    Your assistance will help us resolve this faster. Looking forward to your response.


    Regards,

    Aishwarya G Gadodia

  4. Frequent app crash due to an unknown reason

    I lost 2 of my projects in Adobe Illustrator because the app closes suddenly and doesn't save the files even though it's set to save changes on all my files every 15 minutes. When I open the app once again it says "Adobe Illustrator just recovered from a crash". It repeats 2-3 times in a day and every time the file is lost or not recovered correctly. After the last crash my app stopped showing any images that I add to the file and stopped showing any actions I do with Illustrator tools. There is no ability to work on…

    1 vote

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  5. File only partially read: Urgent Help Needed

    Hi,

    I have been using Ai for over 10 years for work (using my company's account), and the beta version for about a year. Recently, I encountered an issue opening a master design file that is synced with Google Drive. The file was created and saved by me on the same device and software. I have never faced this issue before, so I doubt it's related to an internet or Google sync problem. Even if it is, I believe it should still be reported, as this is quite concerning. I am using the latest beta version, but the file was…

    1 vote

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  6. Exported Asset from Photoshop PDF file in Illustrator Renders Incorrectly in Photoshop

    Platform:
    • Adobe Illustrator Version: 29.3.1 (Latest as of 3/10/2025)
    • Operating System: Windows 11 (Fully Updated)
    • Hardware: Intel Core i9, NVIDIA RTX (Latest Drivers Installed)

    Issue Summary:
    When opening a Photoshop PDF in Illustrator, elements are recognized as Non-Native Art. When exporting an asset from this file using the Asset Export panel (see Screenshot-1.png), the resulting exported PDF does not display correctly in Photoshop (see Screenshot-2.png). Instead of rendering properly, the exported file contains distorted lines and artifacts, making it unusable.

    Steps to Reproduce:
    • Open a Photoshop PDF in Adobe Illustrator.
    • Observe that the artwork is…

    1 vote

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  7. Gradient Tool Malfunction

    My gradient tool is leaving lines and when I try to edit gradient tool it throws up a large group of lines. It's awful!

    1 vote

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  8. Memory Leak: Artboards/Raster Images/Generative Expand

    I'm playing around with creating small artboards on top of a raster image to delineate the areas I'd like to trace later. Every time I do anything with these artboards, I get a warning saying that Generative AI doesn't support raster images yet and my memory usage spikes and doesn't drop afterward. I found this out when my M1 MacBook Pro warned me that I was out of memory with Illustrator using 180GB (including swap, one assumes...).


    Oh, details, yes: MacOS 15.1.1, 32 GB of RAM, Illustrator Beta v29.4.29


    And it's worth noting that clicking the Feedback button (the little…

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  9. I can no longer create a new pattern brush

    I can no longer create a new pattern brush. When I try to do this, the program freezes. I can cancel the frozen state with the ESC key, but the ...

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    4 comments  ·  Brushes  ·  Admin →
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  10. BUG: Scripting from C#, arm64, Windows 11

    Unable to cast COM object of type 'System.__ComObject' to interface type 'Illustrator.Application'.
    This operation failed because the QueryInterface call on the COM component for the interface with IID '{95CD20AA-AD72-11D3-B086-0010A4F5C335}' failed due to the following error:

    No such interface supported (0x80004002 (E_NOINTERFACE)).

    The code
    Illustrator.Application appInstance = (Illustrator.Application)Activator.CreateInstance(Type.GetTypeFromProgID("Illustrator.Application"));


    Note: Code moved from Windows 10 Intel machine where it works fine.

    Thanks for looking into this ... and for a great beta product!

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  11. I cannot scale objects on any file.

    I cannot scale objects. I can only move them with selection tool.

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  12. 1 vote

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  13. Make it so that you can zoom in and out with the track pad

    Make it so that you can zoom in and out with the track pad. As of right now I can't zoom in or out when pinching on the track pad.

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  14. Can't type hex code in gradient dialog

    In v28.6 -- After double-clicking a gradient stop to open color options, I am unable to enter anything into the hex code text box. May have resulted from me clicking out of Illustrator and back in while the gradient color dialog was open.

    1 vote

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  15. When I edit a PDF Illustrator Showing Lags & Bugs

    Please Give Me and Updated link of this software.
    Fix all bugs and improve performance.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  16. I can't make a mockup.

    The model option does not appear in the object menu. Also the mockup option does not appear in the Window menu. I don't understand why I can't see it even though I'm using the current version.

    1 vote

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    In this case the Mockup add-on seemed to refuse to run with a non-English language used. If you have a similar problem — please try to switch the app language and reinstall both the application and the Mockup add-on manually through CCD. If it fixes it for you — please upvote and comment.

  17. Major issues on MAC desktop with shortcuts and tools. Unusable actually.

    Copy and paste is not working. Handles and boundaries are not showing. Things are randomly undoing steps. Zooming in randomly is happening. Most shortcuts don't work. I can not edit text, there is a lag and it never enters to let me edit it.

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  18. Broken help link

    Link from Illustrator manual to multiple art board video is broken.
    https://www.adobe.com/404.html?gourl=lrvid5202_ai_en

    1 vote

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  19. Save as... SVG = Distortion Export as... SVG = No Distortion (Illustrator 29.0.1)

    I have read a few other posts regarding SVG distortion when saving an illustrator file (.ai). When I choose, Save as... I get distorted objects when reopening the file. It varies from points, but typically will add an extra point in various locations of the path. Also, as a test, I tried to save the original and undistorted illustrator file (.ai) through the Export as... option and the file saved perfectly with no distortion. A simple workaround, however, the bug needs to be fixed.

    1 vote

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  20. Issue with Eyedropper Tool Not Sampling Gradients from Images in Latest Illustrator Beta Update

    Dear Adobe Support Team,

    I’m experiencing an issue with the Eyedropper tool in the latest update of Adobe Illustrator. Previously, I was able to sample gradients directly from images and apply them to other objects with the Eyedropper tool, and this feature worked smoothly. However, since updating, the tool no longer seems to pick up gradients as it did before, even though I have not changed any settings.

    I've confirmed that the Eyedropper tool is functioning correctly with solid colors, but when I attempt to sample a gradient from an image, it only applies a single color instead of the…

    1 vote

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    3 comments  ·  Tools  ·  Admin →
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