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Jon

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  1. 2 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →
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    The problem got 'solved' by unplugging a Dell monitor connected to MacBook Pro. Changing the resolution also helps.

    However, this is not a true solution, but a workaround. If you have this issue too — please vote and comment.

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    Jon commented  · 

    Please for the love of god look into this. Since there doesn't seem to be anything else about this issue online, it appears to be extremely rare, and only happens under very specific circumstances, but if it's happening to more than one person, it *has* to be happening to more people that just aren't posting about it.

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    Jon commented  · 

    Yes, YES, 1000x YES. FINALLY, after searching the internet for a couple of weeks, I found something online that references this. I have this issue too!!! It recently started happening for me, but admittedly, I never really used the pencil tool, and I recently started using it a lot for a new project.

    I have a 2021 16" MacBook Pro with the M1 Max chip running MacOS 13.0, and have a dual monitor setup with a 2022 27" Apple Studio Display acting as my primary display (the MacBook Pro acts as my extended display).

    This issue started happening in Illustrator 27.0.1 a couple of weeks ago (when I started using the pencil tool a lot). The only temporary solution I've found is to save the file, quit Illustrator, and then relaunch Illustrator. It's a temporary solution, because, when Illustrator relaunches, I'm able to use the pencil tool, but after a random amount of time (sometimes 5 minutes, sometimes an hour; it really is random) I get the error again, and need to repeat my temporary solution of saving, quitting, and relaunching.

    I reinstalled Illustrator 2022, hoping it was merely an update issue, but it's happening there, too. WTF is this?? I really need to use the pencil tool a lot for this project (like 5 hours per day for several days), and having to quit and relaunch Illustrator multiple times per day to deal with this is not only extremely frustrating, but is costing me countless time I don't have.

  2. Sharp corners of a convex curve get displayed wrong

    54 votes

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    Jon commented  · 

    Agreed with previous commenter that unchecking GPU Performance in Preferences is not a viable solution.

    Jon supported this idea  · 
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    Jon commented  · 

    2021 Macbook Pro
    Chip: M1 Max
    Total Number of Cores: 10 (8 performance and 2 efficiency)
    Memory: 32 GB
    MacOS Monterey 12.3.1

    2021 Apple Studio Display
    Display Type: Retina LCD
    Resolution: 5120 x 2880 Retina

    Illustrator 2022
    v.26.2.1

    Illustrator Prerelease
    v.26.3.0

    In GPU View mode, angled anchor points with curves display distortions that disappear when viewing in CPU mode.

    This has been happening for a while (easily 1-2 years, if not longer), and continues to happen in the latest version of Illustrator (26.2.1), as well as the Illustrator 26.3.0 prerelease version.

    After several hours of testing with an Adobe Specialist, I was told there is no current solution, and that the issue will be logged and "might be resolved with future releases."

    Please upvote this so the engineers recognize this as a valid concern that needs to be addressed. Viewing in GPU mode makes working in large Illustrator files tolerable, as viewing in CPU mode is ungodly slow. It's unacceptable that I need to toggle back and forth between these two views just to ensure my shapes look correct.

  3. 3 votes

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    1 comment  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Jon commented  · 

    Looks like this has been fixed!

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