AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
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7 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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5 votes
An error occurred while saving the comment Does it happen with this one specific document?
What about other documents? What about a new one? -
1 vote
An error occurred while saving the comment Hector, where did you get it originally?
Can you please share one such image here? If not, please run a simple test — open the standard Notepad app in Windows and drag this image into it. Agree with opening a large file warning and take a look at the first line — does it have '‰PNG' in it? -
1 vote
An error occurred while saving the comment This really looks like artboard bounds...
When you open a raster image in Illustrator (and you do it in this case, since you have 'Tin Plate ... .png' in the tab’s header, Ai places it in a new document, which obviously should have at least one artboard. And images are usually larger than this artboard.
You have two options here:
1. Run Object > Artboards > Fit to Artwork Bounds command — this will force the artboard to 'hug' you image
2. If you don’t care about the size of the artboard (which though can make you problems later), you can hide artboards’ edges with the View > Hide Artboards command.
If these don’t help, it must be something else.
Anyway, how did you create this 'PDF version of the image'? Why? And why do you import it in Illustrator? Just want to know to perhaps advise something else. -
4 votesAdminEgor Chistyakov
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1 vote
Seems to be fixed in the latest versions.
An error occurred while saving the comment Jhonatan, which version of Illustrator do you use? The team has made more changes into it, which you can try in Beta.
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Frank, how large are these files?
Which version do you think was working better with these?
How can you tell the autosave is not doing a proper job? Please provide more details so that the team can start investigating, some data to deal with. -
2 votes
An error occurred while saving the comment This exceeds the possibilists of automation you can build in Ai with actions. You have to build scripts for this.
For example, take a look at this free BatchTrace script: https://github.com/creold/illustrator-scripts/blob/master/md/Item.md#batchtrace
It does not doe exactly what you want, but perhaps you can ask the developer to make some changes. -
9 votesAdminEgor Chistyakov
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3 votesAdminEgor Chistyakov
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1 vote
White canvas in Illustrator is actually transparent. Some blend modes require solid color underneath to make proper calculations, so get it rendered correctly, put something white in background (or filled with any other color).
An error occurred while saving the comment This behavior is not new, it has always been like this for blend modes. Empty canvas does not equal white canvas (although it may look like it and, until you change the color of it in settings, does look like it), and these modes require white for their math.
An error occurred while saving the comment Matthew, can you share the test file, please?
Does the result differ when you switch to CPU Preview mode?
Does the result differ if you add/remove a white background under the artwork? -
1 vote
Guides in Illustrator, unlike in InDesign, are considered to be objects and exist within layers. As per the comment by Ten_A, if your guides are contained within a locked layer, they won’t be selectable.
If you wish to change this behavior, you should upvote this request: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/37211029-make-guides-to-be-like-in-indesign
An error occurred while saving the comment Can you share a copy of this file with everything removed but these weird unremovable guides, please?
It’s hard to tell anything without the actual file on hands. -
1 vote
An error occurred while saving the comment Eslam, please tell more about the lag. What is lagging exactly, how strong, during which operations?
Record a video or describe it as full as possible. -
3 votes
An error occurred while saving the comment Dan, I can see the difference between zoom levels, yes, although I can’t say it’s extreme. Perhaps it is different on your machine?
Can you please measure the distance Ai scrolls the viewport at 100% and at something large, like 32000%. in screen pixels, after making one step of the wheel scroll? Or you can just provide screenshots, before and after, for both zoom levels.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Dan, scrolling horizontally using a mouse wheel requires you to hold Cmd/Ctrl. Shift can be used to make Ai scrolling faster.
Do you hold Cmd/Ctrl, or are you trying to hold Shift only, as the text of the report implies?I am testing scrolling with a wheel, and I don’t notice anything strange on my Windows machine, at any zoom level, including extra large.
Can you please make a short video demonstrating the issue?
Please also provide you full OS specs. -
1 vote
An error occurred while saving the comment Valeria, can you share the file you had this problem with and explain in details, what were you trying to do exactly? What were you trying to map, on what image?
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1 vote
An error occurred while saving the comment Can you share the test file you were trying to open with both applications?
GPU does not influence opening a file, so you must be referring to panning and zooming probably? -
1 vote
An error occurred while saving the comment Artelles, does it behave fine if you switch the grid from dots to lines, in Preferences > Guides & Grid?
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2 votesAdminEgor Chistyakov
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An error occurred while saving the comment Yeah, same deal. For some reason you can’t agree in Preferences, but can when you start using Generative Recolor.
The team is aware of this issue. Thank you for reporting it!
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Pao, this is the exact purpose the team has recently developed Intertwine — you can try it versions from 27.0, via Object > Intertwine.
It does not give you direct control over points ’depths, but allows us to push and pull intersecting sections of a selected artwork to different depth levels, keeping object as a whole, uncut. Ideal for knots.
Have you tried it?