AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votesAdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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3 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment An error occurred while saving the comment What is the 'work area'? Do you mean 'artboards?
Which version do you say you have troubles with it?
How do you try to rename these exactly? Can you please record a short video demonstrating the bug? I can’t seem to replicate it, these get renamed just fine. -
1 vote
An error occurred while saving the comment Which 'better features' for Arc Tool are you referring too? I am not seeing any specific controls for it in the latest main release, compared to Beta... The Transform panel does not display additional values, and arcs are not live shapes, but paths, in both. I also have no information on having and 'Arc' live shape at all.
Can you share some screenshots, please? -
1 vote
An error occurred while saving the comment Was it happening before 27.8.1?
Does it happen in Beta? (here is a direct link to Beta section in your CCD app: https://creativecloud.adobe.com/campaign/creative-cloud?workflow=route-to-path&route-path=/apps/beta-apps)
Is there anything common across the files and machines that have the bug? File size? Same links? Disk used? Anything? -
2 votes
An error occurred while saving the comment Jérémie, here is a direct link to Beta section in your CCD app: https://creativecloud.adobe.com/campaign/creative-cloud?workflow=route-to-path&route-path=/apps/beta-apps
Also — does the workaround mentioned in the discussion you shared a link to works for you (to move the object slightly)?An error occurred while saving the comment If you select this text and zoom out far enough to see the whole canvas — do you see these text, scattered all over it?
Is is the same bug as this one — http://illustrator.uservoice.com/forums/601447/suggestions/46897540 ?
Can you check if the bug is fixed for you in Beta? -
1 vote
An error occurred while saving the comment Can you please share the file with the team for investigation? Email it to sharewithai@adobe.com and put the link to this report for tracking: http://illustrator.uservoice.com/forums/939477/suggestions/47244215
What is your OS? Your GPU? The GPU driver version? Other system details? The version of Ai you are using?
Does it help to remove some patterns? remove other objects? -
3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment I see. I might guess it uses a mixed approach to that, and uses both values. Small caps fonts don’t really have glyphs that actually touch the set ascender line, and Ai is somewhat correct by adjusting the first baseline to fit the 'actual' visible ascender line.
I encountered a somewhat similar here, with font height options and the rounded fonts: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44639661-font-height-options-misbehave-with-rounded-fonts
I will let the developer know.
Thank you for the report!An error occurred while saving the comment Dan, I understand the confusion, but I think I have an explanation for this. Please follow me:
1. Select two area text objects together, one with ordinary lowercase font, another with the small-caps styled font.
2. Go to Type > Area Type Options. Make sure you have Preview option enabled.
3. Take a look at the First Baseline option — it should be Ascent, since it’s the default option for a new area type object (unfortunately, there is no way to change this default parameter to be something else — and there is now a separate feature request for this, http://illustrator.uservoice.com/forums/333657/suggestions/47243432)
4. 'Ascent' stands for the maximum height of all ascenders the font has. You can imagine a small-caps font has a few. If you change the value to 'x Height' — you’ll get a correct result instantly, same as 'Cap Height'
Changing Font Height Options in the Character panel does not and should not influence the position of the first line of an area type text, it’s a separate parameter.
You can read more about Area Type Options here: https://helpx.adobe.com/illustrator/using/manage-text-area.html
Does it make any sense? or is it me missing something? Please reply! -
3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment There is a separate larger entry about the first problem: https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/33466396-make-recent-fonts-section-in-character-palette-w
I suggest you vote there. So far you can just disable the Recent Fonts section altogether to avoid the focus jumping back, by setting Number of Recent Fonts to 0 in Preferences > Type.As for the second problem — I don’t exactly recall when the results list got modified the way you describe it. I recall in CS6 and earlier it just had not the dynamic dropdown with the filtered results, it was just putting the closest match into the filed wile you type, basically autosuggesting. I find a new method more useful... Can you share more details on this — when do you remember Ai had it? Can you provide some screenshots?
Also — please try to log one problem per report/request. Clumping these together makes prioritization harder, and UV does not really support splitting.
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5 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Please send this file over to sharewithai@adobe.com for investigation.
Put the link to this report inside of the email for tracking purposes: http://illustrator.uservoice.com/forums/601447/suggestions/47243036 -
2 votes
An error occurred while saving the comment Lucas, does it happen in every file or in this particular one?
Are you the author of this file of was it given to you by another user?The problem with names of layers in Ai is that the names get omitted on export in favor of numbers only if no changes were made to them manually. If you rename the layer and give it 'Artboard 1' name — it is considered renamed and now it has a defined name instead of an undefined one. This leads to the same exact behavior you describe, at least for me. There is no way to tell these names apart in the UI!
I reported and requested to address the problem here:
Make option for new artboards to track their names based on existing artboards
https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/36673057-make-option-for-new-artboards-to-track-their-namesAdd ability to rebind artboard names to their numbers
https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/32403832-add-ability-to-rebind-artboard-names-to-their-numb...but, yeah the problem is somewhat wider than these efforts to patch the leak.
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13 votes
An error occurred while saving the comment I reported a similar looking problem before, with a clipping mask applied to a layer, here:
http://illustrator.uservoice.com/forums/601447/suggestions/45706117AdminEgor Chistyakov
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10 votes
An error occurred while saving the comment A similar looking problem happens if you combine ab opacity mask with a live effect for an object:
http://illustrator.uservoice.com/forums/601447/suggestions/47229830AdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Do you mean the tolerance value for the Magic Wand Tool, 0 instead of 30?
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1 vote
An error occurred while saving the comment Did you get your file restored though?
Were you able to enable auto-recovery back in Preferences?
How large is your file? Do you have heavy linked images in it?
Did Ai told you the reason why it disables auto-recovery in that message? -
1 vote
An error occurred while saving the comment Are you able to change the input language during renaming anything else? Layers, for example?
Do you rename directly in the panel or in the Artboard Options modal dialog? What about other modal dialogs, like Graphic Styles Options? -
1 vote
An error occurred while saving the comment Can you please share the SVG file you try to open and paste, with the team?
Also — does it help to paste this code into another document. not the poster?
Does it help to drag-n-drop it from the code doc to the poster doc instead?
Does it help to generate another code in Express, with a different contents? -
6 votes
An error occurred while saving the comment Gloria, do you mean the Beta or the normal release?
If Beta — what locale are you using?
No worries, I just had to clarify.
If it ever happens again — please record it, as a video or a GIF.
I am not closing this, since the bug still happened, and relaunch is hardly a real fix.