AdminEgor Chistyakov
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2 votes
Help Bar is available only in the latest Beta (starting with 29.2) and Prerelease builds so far. As soon as the team decides it’s ready to be pushed into main build, you’ll be able to get it. At the moment you can install Beta build from CCD app, or just wait.
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2 votes
An error occurred while saving the comment Renan, CorelDRAW does the order of steps differently. First you select the stuff you want to be clipped, then invoke a command, enter a dedicated mode, and then pick a path that’s going to be a clipping path.
The new Object on Path does a similar thing for picking a path to distribute objects on. -
1 vote
An error occurred while saving the comment Sometimes Ai crashes several times in half an hour for me, yes. And sometimes it stays fine for several days...
I know how maddening Ai can be, but the team won’t be able to do anything if you don’t provide at least something: OS specs, steps taken, workflow details... how does it crash specifically? do you get a crash reporter? do you get any files restored? any error messages? -
5 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Please send some of the files to sharewithai@adobe.com, so that the team can see what make them different enough to fail when read.
Put the link to this report of yours somewhere in the body of the email also, for tracking: http://illustrator.uservoice.com/forums/601447/suggestions/49106132 -
6 votesAdminEgor Chistyakov
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10 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Very strange! Even with the file at hand, with the View rotated to 180°, I can’t get the same behavior as you have, on a Windows 10/11 machine...
What about other angles, like 90°? What about using Free Transform tool instead of the bounding box?
Can you reproduce the same problem in a new file, with the same view rotation?
I’m sorry I can’t be more helpful with it, I’m just trying to find the difference to help the team to catch it.An error occurred while saving the comment @AM.SLA, what I see in the video, is that this document’s view is rotated 180° — you can see it in the field in the lower bottom corner under the canvas.
When I try to replicate it though, using the bounding box to scale the live rectangle still won’t do the same thing as you showed...
So please try to:
1. Reset the view rotation for this file: either by typing 0 into that field or with View > Reset Rotate View (Cmd/Ctrl + Shit + 1) and see if it changes anything
2. Try to rotate the view in a new document and see if it leads to the same behavior.
3. If it doesn’t — please share the original file, as Mie asked.
Thank you! -
24 votes
An error occurred while saving the comment Confirm.
However, when Flatten Transparency is used instead, 'circles' stay whole (they are not actually real circles anyway).AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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5 votes
Illustrator uses Apple screenshot API to pick colors outside the Illustrator window with Eyedropper tool. Apple has enhanced security in the recent OS updates to let user know which applications are recording the screen, whether you pick a color value of single pixel or recording the entire screen.
Illustrator is not recording users's screen, it is required for Eyedropper tool to pick color from single pixel.
An error occurred while saving the comment Just in case — do you refer to the Beta or the normal release?
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57 votes
An error occurred while saving the comment Clif, actually, some users on Mac hate this behavior, when a value gets scrolled unintentionally when they hove over the fields.
Here is the entry about it:
http://illustrator.uservoice.com/forums/333657/suggestions/32712589An error occurred while saving the comment As for the last Eyedropper question, there is a way to do it.
Press Enter when the tool is active (or double-click the tool button) to open the tool’s options. Then disable those attributes you do not want to pick and apply.
Do not forget to set them back once you are finished (easy to forget!)An error occurred while saving the comment Seb, one request per entry, please. UserVoice does not allow splitting :)
Both your request exist on forums, please vote for these instead:
'UI scrubbing values'
https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/31977841-ui-scrubbing-values'Sampling colors outside of Illustrator (eyedropper)'
https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/35215630-sampling-colors-outside-of-illustrator-eyedropperAdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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An error occurred while saving the comment Alex, alas, I think it’s something Ai has no control over. This is handled by OS. It irritates me as much, but I think we should nag Apple and Microsoft about it :(
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1 vote
An error occurred while saving the comment Peter, when you do rename an artboard, do you see the 'Rename Artboard' step in the History panel? Do you see a small * (asterisk) after the document’s name in its tab?
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10 votesAdminEgor Chistyakov
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7 votes
An error occurred while saving the comment There are several ways to align points to an angle...
I’d use this method (please watch the GIF attached).
1. Create a line to define an angle (it’s not really needed, I just added it to better explain the method)
2. Disable all snaps except for Smart Guides
3. Select the objects
4. Pick Rotate tool and click once into the first point of the line to define the center of rotation
5. Grab the last point and move your cursor into the first one and a bit to the right, if necessary, to let the selection rotate to have the line become horizontal; remove the line
6. Select only points you want to align
7. Either click Align to Key Object button in the Align panel to use the point closest to the start of the path in your selection, or — like I did — Shift-click a point to remove it from selection and Shift-clikc again to add it back — Ai automatically picks the last selected point as a key object
8. Align the selection horizontally
9. Select the whole path
10. Opt/Alt-click the path into the original point of rotation with the Rotate tool
11. Negate the previous value, comit.
Done.
Not as long as the description takes.Ideally, Align should have worked with the rotated view...
But it doesn’t, even with Constrain Angle set to counter-compensate it (and there is request about it: http://illustrator.uservoice.com/forums/333657/suggestions/44001624), and we don’t have a way to quickly rotate view to an angle of a line (but we can copy the angle of the live line and paste it into the Rotate View field).An error occurred while saving the comment Can you provide an example how should it work?
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31 votes
An error occurred while saving the comment A related request:
New document without symbols, brushes, graphic styles
http://illustrator.uservoice.com/forums/333657/suggestions/39753427An error occurred while saving the comment Mark, I know how you feel exactly, and the topic is very common.
But Illustrator actually offers some legal ways to workaround these.Open the New Document dialog and scroll down the right column.
Press More Settings button (is actually open the 'legacy' File New dialog).
In this dialog open up the Profile dropdown. Press Browse at the very bottom.
This will open the Select File dialog. What interest us is the actual folder Illustrator uses to store these document profiles.
These are universal templates that contains all the garbage swatches, styles, symbols, etc, — and you can modify these to delete the fluff and add your own presets.
So — grab the file path. On windows it’s something like this:
C:\Users\[USER]\AppData\Roaming\Adobe\Adobe Illustrator 27 Settings\[LOCALE]\x64\New Document ProfilesClose all the dialogs (I merely wanted to show you the long way to discover these).
Open the folder in the explorer.
Open Print.ai or Web.ai
Delete all the presets you don’t want to keep (Illustrator has a default action to delete all unused presets — )
Add those you need to use.
You probably won’t be able to save these files directly into this folder, so save them as copies (and backup! — Illustrator has a stupide habit of updating these every major update!) and then paste them over the original ones.
You can also add your own profiles, but it’s hard to pick then using the modern New Document dialog.
Done — all new files will now use presets you added into document profiles.So actually you request is already completed, it’s just it’s now exactly easy to discover.
Same instructions one the Help site: https://helpx.adobe.com/illustrator/kb/create-custom-new-document-profile.htmlPlease reply back if it works for you.
AdminEgor Chistyakov
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8 votes
An error occurred while saving the comment A related request:
Default Swatches and Styles as part of New Document Dialog
http://illustrator.uservoice.com/forums/333657/suggestions/46925746An error occurred while saving the comment I somewhat agree. An interesting topic to talk about.
Not sure if having an option like 'Don’t load standard presets' (off by default, to respect the legacy, and sticky, of course) will solve this problem either. A newbie won’t understand the option, a pro won’t need the option — they have it all set up already. It does not mean it’s completely useless, and I’d probably would use it, instead of using the 'Clear Unused' action I even have bound to a hotkey... but still I need this on a hotkey, because I open files created by other designers, which do not care about presets (and won’t care, because the 'Clean presets' option would be optional)...
Educating neophytes is the problem.
Making changes to default presets is the problem.
Both won’t get solved with another option — that’s what I personally think.An error occurred while saving the comment Ai allows users to get rid of this fluff.
To do that you have to locate document profiles files (search for. Print.ai and Web.ai to locate these).
Open them and clean all the garbage you don’t need. Save.But! When Ai updates it replaces these with default ones, so keep your copies elsewhere...
...or record an action that Selects All Unused for every panel and run it when you want to clear fluff (the way I use for now).
But yeah, I don't like these presets too. They do teach new users about possibilities, but have no purpose for experienced users.
An error occurred while saving the comment You don't need to have this option, really. Just trash all swatches, styles, brushes and resave this new document as a default profile (in a separate folder first) and then copy it over existing one. Access the folder by clicking Browse option in Profile dropdown in New Document dialogue.
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2 votes
An error occurred while saving the comment I’m still curious about the task. What were the parameters to sort these objects?
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1 vote
An error occurred while saving the comment Steven, in Save As dialog for SVG please click on the More Options button in the left bottom corner and check the number of Decimal Places you have there. If it’s something like '2', make it something like '7' instead. This value control s the precision Ai uses to write down coordinates of points.
SVG’s intent is Web, and of a fixed screen size in most cases, so controlling the size of the file and the precision required is necessary for web graphics.
Settings for Export As are slightly different and don’t get synchronized with Save As, so that’s why results can differ.
Please comment back if changing the value fixes it for you. -
1 vote
An error occurred while saving the comment Franco, I suppose it’s not really related to whether you have Ai launched, isn’t it?
I asked the team if anyone can help with this, but got no reply yet.
I’d try to break through a virtual assistant to a real person here — https://account.adobe.com/support
The team informs it will be eventually rolled out to everyone in phased manner.
At the moment this is shown to new/first time install users — for now.