AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
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1 vote
An error occurred while saving the comment Kelly, when you export the files, do you have the 'Suffix' option enabled or disabled in the Export dialog?
Does it help to enable it? -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Jason, does it anything similar to this?
Does it work better if you scale the object down?
Can you share this text file here? -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment When you email the project to sharewithai@adobe.com, please put the link to this report inside: http://illustrator.uservoice.com/forums/601447/suggestions/47218388
And you said nothing about the results of the test. So, are you able to remove a part of the design to make Ai export it as layered? Also — does thus 27.8.1 at this machine is able to export anything layered at all, form other files?An error occurred while saving the comment J, does anything change if you enable Maximum Editability option?
Does it also happen for any other document? If it does, can you please make a copy of this do and try to remove some parts of the design to see if it changes anything on export? If it eventually does — can you share this file directly with the team via sharewithai@adobe.com ?
Are you able to export the file with a previous version of Ai, or the Beta one?The script you are referring to (if it’s Ai2PSD one) utilizes the standard export procedures, and therefore is vulnerable in the same way, unfortunately.
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1 voteAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votesAdminEgor Chistyakov
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0 votes
An error occurred while saving the comment Kevin, interesting... Well, perhaps this app has some settings you can tweak to make it stop stealing the clipboard or hotkeys?
Are you sure the issue does not happen if you have the app shut off?An error occurred while saving the comment If you ever discover what was stealing the keys, please comment back.
I am leaving this open until then.An error occurred while saving the comment Kevin, do you have any clipboard managers installed or browser extensions that can deal with text potentially?
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2 votes
An error occurred while saving the comment I see, you meant the actual command, and not the effect.
Indeed, I get the error too.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Stefan, I can’t reproduce it.
Does it happen for any live paint group, or this one specifically?
Do you refer to the Outline Stroke effect or are you trying to expand strokes?
Do you apply the effect to the whole group or to a part of it?
Can you record a short video maybe? -
15 votes
Which version gives this error?
What is the locale are you using?
An error occurred while saving the comment Gökçehan, does it look similar to this problem: http://illustrator.uservoice.com/forums/939477/suggestions/47212451 ?
I assume you are using Turkish locale, aren’t you?An error occurred while saving the comment Christophe, which version gives you this error?
What locale are you using?An error occurred while saving the comment Edyta, which is you current UI language?
An error occurred while saving the comment I have a similar issue on one machine, but I don’t have it on the other one... toolbars are somewhat different across these.
However, I never get any message like this on startup...An error occurred while saving the comment Do you have any third-party plugins on board?
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment When did it start happening?
Which Ai version are you using?
Does it happen for your custom toolbar or one of standard ones?
Are you able to create e new toolbar?
Have you tried to reset Preferences? (here is an instruction: https://astutegraphics.com/support/tutorials-and-troubleshooting/resetting-illustrator-preferences) -
2 votesDone (Available in Beta) · 3 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Admin →
An error occurred while saving the comment Brad, can you please check if the same problem exists in Beta? You can download it from your CCD app and install next to the main release safely.
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23 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment There's a lot of scripts and custom plugins, bit I would like to have native tool too.
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2 votes
An error occurred while saving the comment Anas, which version gives you this error?
What locale are you using? -
Export for Screens, CMYK to RGB
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20230227_HYOF_DigniTea_Socials_I am 01.jpg 1762 KB -
RGB colour issue Screenshot 2023-02-27 113854.png 436 KB -
Screen Shot 2022-08-24 at 11.23.13.png 108 KB -
Screen Shot 2022-08-24 at 12.38.51.png 196 KB -
Screen Shot 2022-08-24 at 11.23.26.png 67 KB -
Screen Shot 2022-08-24 at 12.39.02.png 292 KB -
Screen Shot 2021-07-12 at 8.38.08 PM.jpg 302 KB
139 votesHi Everyone,
This functionality is available in our latest release build – 27.6.1.
Color Model selection for JPG is available in Export For Screens -> Advanced settings. Illustrator will allow you to choose - RGB, CMYK or Grayscale color model.
What's New in the release - https://helpx.adobe.com/in/illustrator/using/whats-new.html
Thank you for all the feedback.
An error occurred while saving the comment Peter, actually Illustrator respects overprint on Export... we talked about here:
https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/37832167-overprint-simulation-on-image-file-exports-jpeg-f
Can you recheck at and reply back with the observations?As for the profile embedding — please upvote this report:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/34662151-illustrator-does-not-embed-a-color-profile-when-exAn error occurred while saving the comment @Guillermo, I agree.
If this option gets added, where do you think is the best place for looking for it?
1. Preferences > Former 'Appearance of Black' (Appearance of Color)
2. View > Proof section or even Proof Setup submenu
3. Edit > Color SettingsAn error occurred while saving the comment Huh, it’s the same way I use to render vivid Pantones in a CMYK document :/ and I confess that at least once I occasionally saved the document, ruining the values.
I wonder what is the best scenario would be to address this?
1. Display vivid Pantones in CMYK, directly converting Lab values into screen space, all the time
2. Only in Overprint preview
3. Only on export
4. Only with an appropriate setting enabled in Preferences > Appearance of Black (but rename the section?)
Which way seems the less confusing and more useful to you?An error occurred while saving the comment Peter, while I share the enthusiasm (yay, hooray), can you be a bit more specific with your sarcasm? :)
Presets/profiles is one thing, prefixes/suffixes is another one, and CMYK JPEGs is what this particular report is about.
If you have some other requests and reports — you can go ahead and upvote them, or make a new one if you think it’s overlooked. It’s easier to break it all at once, but it’s hard to fix it... One at a time, one per entry, step by step.
The change is available in the Beta, you can try it yourself — and change the bet, if you like. Please comment back if it does not work as expected.An error occurred while saving the comment I’d not mind having a way to export CMYK files from a CMYK document, as a clear option, but not as default, because 'Export for SCREENS' implies a JPEG in RGB space. Very few viewers can display CMYK decently, and some users just don’t expect a shenanigan like this.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment I remember Von Glitschka has been also negative about this.
And there is no way to choose profile too. -
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1 vote
An error occurred while saving the comment No, the screenshot you demonstrated was quite clear, I understood it's the actual artboard is torn from its border.
Thanks for the confirmation.An error occurred while saving the comment Please tell more about the details of your OS and GPU.
Which version of Ai is this also?
Does it get better when you turn off GPU in Preferences and view it in CPU Preview mode? -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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6 votes
An error occurred while saving the comment Pierre, but does this option work for you?
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1 vote
An error occurred while saving the comment Please tell more.
What does work?
When did it start?
Which version are you using?
Do you get any messages, sounds, anything?
A video can also help. -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment Well, not exactly native, it belongs to PowerToys, which is native, but had to be installed and enabled first... I don’t use, but use another similar but old app instead, without problems. My display is not that wide, but I’d try to verify it. Thanks for the report!
An error occurred while saving the comment Weird! How long ago did it start to happen?
What resolution does your display has?
Do you have any snapping utilities installed and running? (I am seeing a white flesh which makes the window snap and I don’t recognize it as a native Windows 10 feature).
Does it still happen if you make a window a bit smaller and try to place it elsewhere?
Does the same happen with Photoshop or InDesign?
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Can’t confirm it.
Can you share the test file here, please?
Does it help if you choose another font?