AdminEgor Chistyakov
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2 votes
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New document (File > New) window / dialog is blank / black / gray / empty
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78 votesWe are not hearing this anymore in recent times, marking this one as Resolved.
If you are still facing this issue, please add a comment.
An error occurred while saving the comment That’s not a real fix though. Although the legacy dialog works just fine, it does not magically makes the modern one work :( Glad at least you are able to crate docs now.
An error occurred while saving the comment As a workaround, try to open Preferences and check 'Use Legacy "File New" interface' — does it help to avoid the problem. Please reply.
An error occurred while saving the comment Check all the methods Ai has to create new documents and see if any of them work.
1. File > New
2. File > New, but with 'Use legacy "File New" interface' option enabled in Preferences > General
3. Creating a new document from an .ait template file (you can save any document as such a template, and then double-click it to create a new document based on it).
If you get any error message — please share a screenshot.AdminEgor Chistyakov
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An error occurred while saving the comment Nur, meanwhile you can revert to legacy New window in Preferences > General. It won’t fix that one, but it will allow you to work.
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1 vote
An error occurred while saving the comment Strange, works for me :/
Can you share this file with the team and the details of the device? -
4 votesAdminEgor Chistyakov
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An error occurred while saving the comment Confirm that!
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5 votes
An error occurred while saving the comment Meanwhile, there is a great free script written by Sergey Osokin, ColorBlindSimulator: https://github.com/creold/illustrator-scripts/blob/master/md/Color.md#colorblindsimulator
It supports viewing the selection recolored according these impairments: protanopia, protanomaly, deuteranopia, deuteranomaly, tritanopia, tritanomaly, achromatopsia, achromatomalyAdminEgor Chistyakov
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3 votesAdminEgor Chistyakov
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An error occurred while saving the comment When the Discover panel got added into Illustrator, I hoped it would work the same way.
We can call it with a hotkey (F1), it’s type ready, it gives results while you type, it searches all at once: tools, top menus, help articles... it highlights the menus also.But then I realized it’s far away from being anything usable.
1. It’s not a panel, but a window, and there are problems with focusing it
2. It’s SLOW. Instead of instant results of a fuzzy search, we wave to wait, sometimes several seconds. Sometimes just nothing happens, and it shows the previous result (see image 1). Sometimes typing more helps, sometimes not, and I have to relaunch it get my results (see image 2).
3. It does not show you hotkeys, so it does not educate you
4. It does not search everything. We have a whole zoo of panels’ flyout menus, and accessing these is still MOUSE ONLY — in 2023. Try to toggle Scale Strokes and Effects with it, yeah.
5. Down arrows keys to move the cursor to the results sometimes (most of times) just FAIL.So yeah, this panel still sucks.
There are several third-party solution I know of.
First, it’s Finder extension by n8ivestudio, but, unfortunately, it’s still is semi-closed Beta. There is no link even I can share.
Then there is a command panel by Josh Duncan: https://www.youtube.com/watch?v=Jhh_Dvfs0ro
And I bet there are more. Still Discover sucks :(
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2 votes
An error occurred while saving the comment At least Illustrator should learn to offer a choice, when we paste object with the same named style from one document into another, where a style with the same name already exist... Now Ai just adds a number to it, while it could have been asking us about replacing one or keeping both! Per style, or all at once, just like with files.
AdminEgor Chistyakov
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51 votes
The fix is pushed into Global Availability build 28.6.
If it misbehaves still — please comment back.
AdminEgor Chistyakov
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An error occurred while saving the comment Got it! Confirm it. Thank you all for the confirmation and the steps.
An error occurred while saving the comment Yeah, please do. Elusive bugs are the worse!
An error occurred while saving the comment Eddie, if you still have the original document with this unduplicated text — perhaps you can make a copy of it, but delete everything else, to protect the data? I’d really prefer it get fixed... I’m glad the workaround exists, but I don’t like the bug still exists I’d also love to learn more about the difference it makes if you select this differently.
An error occurred while saving the comment Eddie, this is not the first time this bug crawls in Ai, but it’s been fixed almost immediately the last time...
Which version are you using?
Can you reproduce it in a new document?
Can you share a test file with this particular text piece only?Just to test — what if you don’t use Type > Create Outlines, but instead apply the Effect > Path Outline Object — do bullelts stay?
An error occurred while saving the comment Paulina, which version are you using? Can you please share a test file, with this text only, for testing?
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3 votes
An error occurred while saving the comment Indeed, if one uses the Direct Selection to marquee a dynamic symbol fully, Illustrator treats it as selecting all elements of it, not as selecting the symbol itself. It makes sense, but I personally see how it can be inconvenient.
However, I don’t understand why Direct Selection is used... I’d use Group Selection instead — it does not select anything inside of a dynamic symbol and treats it as a whole. You are just one Opt/Alt key away from it working as expected — hold it and Direct Selection toggles into Group Selection.I don’t actually think selecting all parts of a dynamic symbol should become a selection of a symbol. On the contrary, many users ask to stop doing the same thing for selecting points, when selecting all the points in a path hides point-specific buttons in Control... similar problem happens when you select all objects in a group when isolated, and Ai treats is as if a whole object is selected (although we are inside of it). So I don’t think Direct Selection should be changed here.
Another way to let symbols selected whole when you already made a selection — Select > Inverse, twice. But this, again, whille select ALL partially selected objects whole, not only symbols.
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1 vote
An error occurred while saving the comment Manuel, I can’t say I understand you clearly.
Stroke Width tool works with brushes — what problem do you have with the combination of these two ? Please elaborate.
Then, it is possible to align stroke asymmetrically — just hold Alt, or double click a width marker if you want to use a precise value.
Finally, you say it does not work in some cases — can you please demonstrate a case like this, and share a test file, so that a team can understand the circumstances to improve the experience?
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2 votesAdminEgor Chistyakov
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8 votes
An error occurred while saving the comment Saman, can you please share a short recording of it, to illustrate the behavior?
Do you mean on canvas (which is a completely different problem then and should be reported separately), or in the Layers panel?
Also — please check if you have Object Selection by Path Only disabled in Preferences > Selection & Anchor Display. -
1 vote
An error occurred while saving the comment Jakub, what is the result at your side after you do all the steps?
Can you attach some screenshots, please? I can’t say anything wrong happens at my side. Color values don’t change, the displayed colors don’t change...
Can you also share a screenshot of you Color Settings as well? -
2 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Ah, I get it now.
Sure! Ai does not offer this form the box, but there is an external solution you can use to achieve the same effect — Extend Path effect form Astute Graphics plugin suite. See the GIF attached.
The suite costs money, but it has a ton of useful tools inside. It’s up to you. You use RubberHose, after all.Note that I had to add another copy of the blue stroke to have a round cap from one side only.
Anyway, a worthy request. Voted!
An error occurred while saving the comment Grégory, can you please share an example? I’m not sure I know of the 'reduce path' thing in Æ.
RubberHose though I am aware of. If you want to apply several strokes to one path, you should open Appearance panel and use it to add as many of those as you like. Does it help? If not — can you please explain the request further? -
1 vote
An error occurred while saving the comment Some ideas and bug reports on the topic were already reported:
Font Height Options Tab order is broken
http://illustrator.uservoice.com/forums/601447/suggestions/45666769Font Height Options misbehave with rounded fonts
http://illustrator.uservoice.com/forums/601447/suggestions/44639661Cap Height setting not using Font Cap Height
http://illustrator.uservoice.com/forums/601447/suggestions/41615035AdminEgor Chistyakov
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1 vote
An error occurred while saving the comment There are several existing entries you might want to upvote.
Global Edit button is missing when in Isolation mode
http://illustrator.uservoice.com/forums/333657/suggestions/42269908Make Global Edit work with parts of compound shapes
http://illustrator.uservoice.com/forums/333657/suggestions/44589009Global Edit does not respect locked objects
http://illustrator.uservoice.com/forums/333657/suggestions/46814179Make a selection of objects from Global Edit
http://illustrator.uservoice.com/forums/333657/suggestions/38097442Create symbols from Global Edit
http://illustrator.uservoice.com/forums/333657/suggestions/35768314Allow Global Edit to work with Text, Clip groups, Images, etc.
http://illustrator.uservoice.com/forums/333657/suggestions/39267718Make Global Edit work with guides
http://illustrator.uservoice.com/forums/333657/suggestions/46188736AdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Can you share the file that has the problem?
Post it here if you OK with making it public, or send over to sharewithai@adobe.com (then put the link to this report to track it: http://illustrator.uservoice.com/forums/601447/suggestions/47289365)
Nothing can be really told without the file you have problems with, sorry. -
6 votes
An error occurred while saving the comment There is a way to covert a document to a profile needed.
You have to embed a profile into a document first, then change the working color space, then try to open the document (make sure though you have Profile Mismatch 'Ask When Opening' checked in Illustrator’s Color Settings). Illustrator will then ask you if you want to convert the colors for the document or leave them unchanged.
This is not a straight way, but it should work. However, just a command is welcome.AdminEgor Chistyakov
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5 votes
An error occurred while saving the comment Which of these two monitors are the leading one? Is Ai opened on a secondary or the main one?
Does the behavior change if you move the app frame to the other dsiaply?
Rick, can you share a short video of this behavior?
Also, please list your specs: OS build, Ai version, etc.