AdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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4 votesAdminEgor Chistyakov
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52 votes
An error occurred while saving the comment An error occurred while saving the comment Jason, unfortunately, it solves only one half of the problem. While the zero indeed goes to the left bottom corner of the artboard, the vertical axis still goes down and not up. The true solution to this would be having an option in Preferences in UI, but it's hidden deep in the Prefs file (and have one issue when toggled).
AdminEgor Chistyakov
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An error occurred while saving the comment Duplicate of this https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/31602175-set-quadrant-on-the-xy-axis-to-be-positive-numbers
and more solid this: https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/32428157-allow-users-to-set-direction-for-x-and-y-axises
Please vote for both! And you have my vote, of course.An error occurred while saving the comment Oh yeah. I'm with you in this war.
Do you know about half-working workaround with editing 'isRuler' flags in Preferences file?AdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Aaaron, this is a sad story with the direction of the Y-axis.
Several years ago Adobe decided that they are going to flip it and give users no direct control over it. From the very beginning we had the zero placed in the left bottom corner of the page, and Y-axis had positive values go up, from bottom to top... Now we have it bury underground, to conform InDesign (where we have text flowing from the top edge) and Photoshop.
Same thing happens for you at your screenshot. Study the vertical ruler. You have your zero in the left top corner. So when you command Illustrator to move the circle vertically '300 pt' it moves it along the direction of the Y-axis — down.
There is a way to flip the Y-axis though, to make it go up, as it once were. You have to locate 'Adobe Illustrator Prefs' file, edit it, and set these two flags to 0:
/isRulerIn4thQuad 0
/isRulerOriginTopLeft 0There is a separate request to allow users to switch it in-app:
https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/32428157-allow-users-to-set-direction-for-x-and-y-axesAlso, this toggle leads to a small but irritating error with the Move dialog, and there is another report about it:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/32428041-move-dialogue-is-broken-when-y-axis-is-flipped -
2 votesAdminEgor Chistyakov
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An error occurred while saving the comment A nudge relative to a zoom level... Sound interesting, but as an additional thing. You have my swo.. word.
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22 votesAdminEgor Chistyakov
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An error occurred while saving the comment You can go to the keyboard shortcuts and assign a hotkey to Deselect All command — but not Esc.
Escape in Ai is used to cancel the current operation, so you can’t reassign it, or they would clash.
But if you are on Windows, you can dive into Autohotkey, which cans solve this and many more other problems with hotkeys. -
3 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.AdminEgor Chistyakov
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11 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Melissa, zoom out as far as you can. In the top left corner you will see a piece of an image with a text, 'Internal Handle with Integrated ...'
This is what cause Illustrator to export enormously large image, to get this image included in the rasterized file. It obviously got slipped somehow, from a buffer or another document.
If you have used the 'Use Artboards' options, Ai would have ignore this piece and export the artboard area only. But better remove it :)Please comment back if it does fix the issue for you.
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4 votes
An error occurred while saving the comment Just caught it on a secondary machine for 26.2.1 on Windows 10.
The objects in a new or old files refused to be moved with a mouse. No problems with arrow keys or move dialog, but not with a drag-n-drop.
Tried to restart Ai, reset Preferences — doesn't help. I tried to open a test file on another machine — everything moves fine.
Finally, I restarted the computer, and the issue vanished.AdminEgor Chistyakov
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13 votesAdminEgor Chistyakov
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3 votes
An error occurred while saving the comment There is a free plugin by AstuteGraphics that does exactly this: https://astutegraphics.com/plugins/autosaviour
I doubt Illustrator team will address it soon enough, while this tool already exists. Please try it and comment back if it helps you. -
8 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Interesting. Please provide some more details about this behavior:
— What locale are you using? What UI language?
— Does the issue persist if you launch Illustrator in the safe mode, with no other apps running? Perhaps one of them steals these hotkeys at a deeper level (like the Skype famously does with Ctrl+Alt+Shift+D)
— Do the same combinations work if you try to use them in Photoshop or InDesign? This will help to see if it's an app specific problem as well -
1 vote
An error occurred while saving the comment Strange, it works for me just fine, all the time, on Mac.
Perhaps this is specific to the document and the text?
Can you please share the file here (if you are willing and allowed to) or email it over to sharewithai@adobe.com for investigation? Please add the link to this report in the body then (https://illustrator.uservoice.com/forums/601447/suggestions/45150160). -
1 vote
An error occurred while saving the comment Joshua, it seems like the one problem and not two! :)
If i am getting this right, you want the 0,0 coordinates to be positioned not where the artboard starts, but elsewhere? This can be done – show rulers with Ctrl+R, hover over the place where the horizontal ruler intersects with the vertical one, grab it and drop it over a new place you want your zero to be. You can do it quite precise if you enable Smart Guides (and disable Snap to Grid, they don't work together well).
Please comment back. -
2 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment I am afraid it's hard to investigate this with no files to test. If you are allowed, please share them here directly, or send over to sharewithai@adobe.com (in this case add the link to this report, https://illustrator.uservoice.com/forums/601447/suggestions/45112987)
As a workaround for now I can offer to try a script, https://github.com/shspage/illustrator-scripts/blob/master/batchTextEdit.jsx
I use it myself as a common tool. -
2 votes
An error occurred while saving the comment Feels and looks like a weird rendering issue. Does it help if you disable GPU, from View menu or Preferences?
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1 vote
An error occurred while saving the comment Juan, does it happen for any file or the specific one? Can you share the action file here or via sharewithai@adobe.com?
Flipping the axis via Prefs file leads to error with the Move dialog:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/32428041-move-dialogue-is-broken-when-y-axis-is-flipped
Please vote for this issue too.