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  1. 5 votes

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  2. 15 votes

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  3. 3 votes

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  4. 6 votes

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  5. 37 votes

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  6. 10 votes

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    Hi All,

    Thanks for reporting this issue.
    We are getting response from users that they are able to resolve this issue via view→ show edges or show bounding box .

    In case you are still encountering this issue and unable to resolve via above provided workaround.
    Kindly provide us following information:

    1) Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file .
    2)Which version of Illustrator you are using.
    3) If you are using Adobe Illustrator 2020 , Could you kindly share your preferences folder with us in a zip file. You would be able to find the preferences folder in the below location:

    MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings (Kindly press Command + Shift + G and write ~/Library and ok and then go to preferences )

    Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings

    Kindly…

    Anonymous supported this idea  · 
  7. 80 votes

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    We have this issue fixed, please refer to steps below to solve the issue

    XD defaulting to AI on Windows
    -——————————————————————

    • Please update to latest version of XD (13.1.32) to resolve the issue. Thank you XD engineering team for solving this issue.

    PS defaulting to AI on MAC
    -——————————————————————

    • Please update to latest version of Illustrator (23.0.1) to solve this issue.
    Anonymous supported this idea  · 
  8. 140 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    An error occurred while saving the comment
    Anonymous commented  · 

    Making the export location stick with every file is just that exact behavoir I would expect! This will make things a LOT easier (,again, as they were before). THANX A LOT!

    Anonymous supported this idea  · 
  9. 95 votes

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    Anonymous commented  · 

    Dear Adobers; ThanX a lot!
    Even thought the workaround with the script (PNGResolutionReset.jsx) did the trick, it's now the way it should be. Thank you for your fast response.

    Anonymous supported this idea  · 
  10. 6 votes

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