Anonymous
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6 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Anonymous
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16 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Anonymous
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3 votes
Anonymous
supported this idea
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6 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Anonymous
supported this idea
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42 votes
Hi,
Thanks for reporting this issue, Illustrator team really appreciate this. We are able to reproduce this issue and it is currently under review.
Regards
Ankit Goyal
Anonymous
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Selection tool doesn’t allow to resize selected artwork, no resize handles
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Capture%20d'%C3%A9cran%202026-07-17%20131309.png 65 KB -
Capture%20d'%C3%A9cran%202026-07-17%20131338.png 30 KB -
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Capture%20d%E2%80%99e%CC%81cran%202025-06-28%20a%CC%80%2018.36.17.png 1327 KB -
Screenshot 2025-03-25 alle 17.13.59.png 596 KB -
Presentation1.pdf 114 KB -
Bez-nazwy-1.jpg 42 KB -
Screenshot 2023-06-30 144020.png 62 KB -
Ekran Görüntüsü (22).png 174 KB -
Captura de pantalla 2019-01-08 a las 13.37.17.png 1104 KB -
Captura de pantalla 2019-01-08 a las 13.37.29.png 765 KB
77 votesThis often happens when the bounding box gets accidentally turned off, presumably with the Cmd/Ctrl+Shift + B hotkey. You can turn it back on with this key or do it with the View > Show Bounding Box command.
Another possible reason is having edges hidden, with Cmd/Ctrl + H (View > Show Edges).
If this doesn’t help, please comment.
Anonymous
supported this idea
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80 votes
We have this issue fixed, please refer to steps below to solve the issue
XD defaulting to AI on Windows
-——————————————————————- Please update to latest version of XD (13.1.32) to resolve the issue. Thank you XD engineering team for solving this issue.
PS defaulting to AI on MAC
-——————————————————————- Please update to latest version of Illustrator (23.0.1) to solve this issue.
Anonymous
supported this idea
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143 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment
Anonymous
supported this idea
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95 votes
Please update to version 22.0.1 to get the fix for this issue.
Thank You.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment
Anonymous
commented
Dear Adobers; ThanX a lot!
Even thought the workaround with the script (PNGResolutionReset.jsx) did the trick, it's now the way it should be. Thank you for your fast response.
Anonymous
supported this idea
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6 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Anonymous
supported this idea
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Making the export location stick with every file is just that exact behavoir I would expect! This will make things a LOT easier (,again, as they were before). THANX A LOT!