Illustrator Crashing when opening files
When I'm working in Illustrator and I have another file I want to open, I'll double-click open a file and Illustrator will stop responding. I'll need to quit using the task manager and open the files again.
I had a work-around of opening a file from File > Open, but now that just crashed my illustrator file as well.
I'm working on Windows 10. Unfortunately I can't share my files, but it's been happening across several projects. Can't pin-point a specific issue.
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.