Sara Bentley
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1 vote
An error occurred while saving the comment Sara Bentley
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Sara Bentley
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6 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorSara Bentley
supported this idea
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399 votes
Hi,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.With Best Regards,
Illustrator TeamAn error occurred while saving the comment Sara Bentley
commented
Rather than selecting the hand tool can you press and hold the space bar to bring it up? Then just click and drag where you want on your page. May not be a perfect fix but may be a work around for the time being.
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1 vote
An error occurred while saving the comment Sara Bentley
commented
That sounds like a windows issue and not an illustrator one. I am using windows 7 and when i full screen it still shows my bar at the bottom of the screen.
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10 votes
An error occurred while saving the comment Sara Bentley
commented
Try going to view and click hide bounding box then go back and click show bounding box.
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12 votes
An error occurred while saving the comment Sara Bentley
commented
Why not just use control (or command) = and -?
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1 voteRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghAn error occurred while saving the comment Sara Bentley
commented
It appears that your stroke is connected to one of the right angles rather than having just a box with a stroke drawn over it. Try selecting the scissors tool and clicking on each point to see if that fixes the issue.
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5 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the comment Sara Bentley
commented
Are you going to file--->place? If so when you select your image make sure that the box that says Link is checked. I had the same problem and found for some reason that box had become unchecked.
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39 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Sara Bentley
commented
Mine is doing the same thing. It's also not showing the circle that indicates the size of the brush. But I noticed if i decrease the size of the brush the marks go away and it shows the circle again.
Sara Bentley
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Yes they are.