Fernando Zamora
My feedback
15 results found
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Click-drag fails... snaps back
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Application frame bug.mp4 1601 KB -
Screen Shot 2022-08-19 at 2.52.30 PM.png 132 KB -
Screen Shot 2022-08-19 at 2.52.40 PM.png 149 KB -
error illustrator-720p.mov 35278 KB -
pasuidou.mov 367 KB -
Screen Recording 2022-03-14 at 12.19.04 PM.mov 642 KB -
Illustrator issue1.mov 15227 KB -
Specs.png 53 KB -
video-1593631425.mp4 2579 KB
154 votesAn error occurred while saving the comment Fernando Zamora
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2 votesFernando Zamora
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1 voteFernando Zamora
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2 votes
Hi Fernando,
Thanks for reporting the issue . Since we are not able to reproduce the issue in house , Kindly provide the following information to nail down the issue further :
Kindly provide the machine details and the illustrator version with which the issue is happening .
Kindly provide the test file and test steps to help us reproducing the issue .It would be very helpful if you can provide the video recording to reproduce the steps .
Kindly share the above details ShareWithAI@adobe.com in a Zip file . Please mention the title of this issue as the subject of mail .Regards,
Pooja Garg
Illustrator TeamFernando Zamora
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34 votes
An error occurred while saving the comment Fernando Zamora
commented
this has been happening to me from time to time. all of a sudden i can't transform my pattern by holding tilde key.
Fernando Zamora
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11 votesFernando Zamora
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An error occurred while saving the comment Fernando Zamora
commented
i'm getting this too on illustrator 23.0.3 and imac 5k 4gh i7 24gb of ram.
i can't use pixel preview at all.
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14 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghAn error occurred while saving the comment Fernando Zamora
commented
same issue on mojave and illustrator 23.0.2
this is extremely frustrating
i do manage to make the selection of basic brush stick, but it won't let me draw with it, the cursor turns in a circle with a slash symbol.
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Can't finish previewing. Could not complete the requested operation.
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Screen Shot 2020-11-15 at 1.54.07 PM.png 70 KB -
AI SS 02.jpg 308 KB -
Screenshot 2018-10-24 at 15.56.35.png 222 KB -
螢幕截圖 2018-10-24 上午11.31.13.png 157 KB -
Screen Shot 2018-10-22 at 2.49.07 PM.png 252 KB -
The_operation.png 68 KB -
Screen Shot 2018-10-18 at 11.15.35.png 301 KB -
Screen Shot 2018-10-19 at 11.19.56.png 27 KB -
Screenshot 2018-10-18 22.16.41.png 19 KB -
Screen_Shot_2018-03-28_at_10.35.10_PM.png 39 KB
725 votesAn error occurred while saving the comment Fernando Zamora
commented
illustrator 23.0.3 continually crashing opening some illustrator files, if they have a missing font. this is incredibly frustrating
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4 votesFernando Zamora
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21 votesFernando Zamora
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39 votesFernando Zamora
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141 votesResolved (Comments Open) · 54 comments · Illustrator (Desktop) Feature Requests » User Interface · Admin →
An error occurred while saving the comment Fernando Zamora
commented
yes please. i know they are supposed to go away eventually but that seems like forever.
Fernando Zamora
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1 voteFernando Zamora
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20 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment Fernando Zamora
commented
High Sierra
AI 23.0.1when dragging with shift to constrain angle, smartguides snap the dragged shape back to it's starting point if you slight deviate from the constraining angle.
Fernando Zamora
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390 votes
Hi,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.With Best Regards,
Illustrator TeamAn error occurred while saving the comment Fernando Zamora
commented
this just happened to me. it stopped working all of a sudden
this is the most obnoxious and persistent bug in illustrator by far. please fix this. i end up doing things over and over and over again because of this. i work in really precise drawings and when moving a handle, anchor or line carefully to to the precise location, it just goes back.
i can't stress enough how frustrating this long running bug is.