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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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392 results found

  1. Cannot move images in my design.

    I'm not able to move images in my design. If I click image trace and make the image into a vector then I can move it, but as soon as I rasterize it back into an image then I can no longer move it. I also am not able to click to select the image, I have to drag a box around it to select the image.

    Things I've tried:
    - Checked for update
    - Restarted my computer
    - Restarted Illy
    - Restarted Illy while pressing shift-options-command
    - moved the file to my desktop (off of external drive)
    - cleared…

    3 votes

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    6 comments  ·  Images, Links  ·  Admin →
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  2. Export for Screens won’t export artboards as a single file

    When a document has multiple artboards and is exported as PDF using Export for Screens, although all artboards are selected and a Single File option is checked, it will still be exported as multiple files.

    illustrator 2025 v29.6.1

    3 votes

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    Resolved (Comments Open)  ·  4 comments  ·  File Save, Import and Export  ·  Admin →
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  3. モノクロになってしまう

    illustrator2025
    Windows11

    Adobeクラウドに保存していたものを開くと「プレビューを終了できません。指定した処理を実行できませんでした」というポップアップが出てしまい、保存していたものがモノクロになってしまって編集もできない。クラウドの一覧で見ると正常そう。

    3 votes

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    最新の30.3一般リリースで修正されたとのことです。アップデート後、ご確認いただき、問題がまだ発生する場合はご報告ください。

    Claimed to be fixed in the latest 30.3 general release. Please update, check, and comment back if it still happens.

  4. メニュー表示がおかしい

    ファイル(府)と表示される

    3 votes

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    6 comments  ·  User Interface  ·  Admin →
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  5. Incorrect object size when exported to SVG - Illustrator v 28.4.1

    The latest Illustrator v28.4.1 generates slightly different SVG code compared to its precursors.
    Attached is the code generated by 28.3 and 28.4.1 of the same design.
    Then the latest version of the SVG file is loaded to my laser software (Glowforge) the design ends up being much smaller than it is supposed to be, for comparison a 12 cm square will only end up being 9 cm square. The issue disappeared once Illustrator was reversed to version 28.3 and files were re-opened and re-saved.

    3 votes

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    6 comments  ·  File Save, Import and Export  ·  Admin →
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  6. Image Trace (Make and Expand) has changed default settings

    When following the Object>Image Trace>Make and Expand, the action used to just convert the image to a black and white cutout, but since the last update it's changed to "logo" preset like in the advanced settings. Now I have to enter the advanced settings every time to use the black and white option, rendering the menu option useless, and taking a few extra steps to get the result I want. Is there a way to change it back to the old settings? Or actually be able to choose what the default setting in the menu option is?

    3 votes

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    0 comments  ·  Tools  ·  Admin →
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  7. Inconsistent colors across the Adobe apps, even when synced via Bridge

    With the new CC update, I can't calibrate colour across apps using Color Settings in Bridge. This started happening often on the previous release, but I was able to fix it by resetting this in Bridge. Now, it doesn't work. See attached – same Pantone colour (50% of Pantone Bridge 7500) in InDesign and Illustrator. The InDesign is accurate; Illustrator is not. Nothing I do seems to help. I may revert to older Bridge and Photoshop until you sort this out.

    3 votes

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    3 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  8. My knife tool is missing

    The knife tool has been below the scissors before, but now its gone ... Why?
    (see image below)

    3 votes

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    6 comments  ·  Tools  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The tool is still there, but he team decided to hide the Knife tool from the Basic toolbar, based on the usage statistics, aiming to reduce clutter for new users.

    You can still access it. There are two options:

    1. Go to Window > Toolbars and pick Advanced, to view the classic tool layout, including all plugin tools added.

    2. Press Edit Toolbar button at the bottom of your current toolbar (with three dots), find the Knife there (it’s the last one in the Modify section), and drag it into the panel in the slot you find fitting (be careful not to insert it into a tool-group by mistake, it’s a tight wiggle).

  9. Type on a path tool resizing causes crash

    I have the latest version of Illustrator CC 2020 v. 24.0.3. Unfortunately, everytime I try to resize a type on path, Illustrator crashes. I have restarted the app and system and that didn't help.

    3 votes

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    Resolved (Comments Open)  ·  2 comments  ·  Type, Fonts, Text  ·  Admin →
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  10. Workspace toolbars disappearing

    Ai CC 2019 - all of a sudden all the toolbars have disappeared and won't stay reinstated. Workspace will not reset nor change modes.

    3 votes

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    2 comments  ·  User Interface  ·  Admin →
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  11. Please fix "colour changing of vector elements between Illustrator and Photoshop

    If you Copy/Paste vector objects - saving it to a library - from Illustrator to Photoshop, there is a marginal colour change. That's pretty annoying and has to be fixed immediately, thx!

    3 votes

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    3 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  12. Stop asking about switching to the Touch interface

    I have a laptop with a touch screen (that I never use, and never intend to use). Every time I open Illustrator, it tells me that it has detected that I am using a touch enabled screen and asks if I want to switch. I would be VERY appreciative if you could make this pop up with a "don't ask me again on this computer" checkbox as it is really annoying as it not always obvious that it has popped up and it makes the screen unresponsive.

    3 votes

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    3 comments  ·  User Interface  ·  Admin →
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    Resolved (Comments Open)  ·  Anish Kumar responded

    Hi,

    Sorry to hear that this dialog was annoying you so much. I am glad to share that this has been removed from the latest release of Illustrator. Please upgrade to latest version to get rid of this issue.

    Thanks
    Anish Kumar
    Illustrator Team

  13. Return the ORIGINAL toolbar especially Direct Selection tool!!!

    why change the steering wheel? SMH

    3 votes

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    0 comments  ·  User Interface  ·  Admin →
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  14. saved workspace not the same after 22.1 update

    After 22.1 update my workspace is missing saved tool of Symbol, Brush, & Graphic style libraries. Only cloud character library is okay. Reset workspace in menu doesn't work.

    3 votes

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    Resolved (Comments Open)  ·  2 comments  ·  Performance  ·  Admin →
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  15. Pattern origin

    Why is the pattern anchored to the art board and not the item? I often create shapes and apply a pattern (lets say a plaid) and I adjust the alignment of the pattern so that it is equal on all sides. If I then copy the shape containing the pattern so that I can then offer the client a different color combination of the pattern, I now have to nudge the pattern of the new shape to align properly again! Because the pattern is anchored to the art board not the shape.

    3 votes

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    6 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This behavior can be toggled in Preferences > General > Transform Pattern Tiles.

    Once enabled, the pattern stays relative to the object it’s applied to, when you move or copy it between documents.

    It also makes it deform if you stretch, resize, rotate,  skew or transform the object, because it’s all a part of 'transformations' we can make.

  16. Selection tool, bounding box

    Square did not fill with the fill color I selected. The objects are all pixelated and not clear. Bounding boxes keep disappearing. Objects moving back to previous positions.

    3 votes

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    1 comment  ·  Performance  ·  Admin →
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  17. Can't work on a server - crashing and not saving files

    I recently updated my OS to High Sierra V. 10.13.3 and have Illustrator CC18 22.0.1. I work on a server and at first, every time I tried to resave a file for the second time it would crash. Now all of a sudden I am able to save once and when I try to save the second time it says it can't and I have to save the file with a new name. It also keeps making .tmp files. If I work off of my server on my desktop this does not happen.

    3 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  18. Node.js: Server-side Javascript has stopped working Windows is checking for a solution to the problem

    I went online to and followed the steps in Control Panel under Programs and Features. And the javascript message continues to pop up. Please advise

    3 votes

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    Resolved (Comments Open)  ·  6 comments  ·  Performance  ·  Admin →
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  19. Blending modes inside groups does not work

    When an object is part of a group nothing from the transparency settings is working. Selected object in the screenshot is set to Multiply and it appears as Normal.

    2 votes

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  20. Illustrator changes text after modifying a text box with White Arrow tool

    Illustrator changes text after modifying a text box with White Arrow tool. Its been happening for a few weeks. I work in a professional big corporate company and its changing my layouts after I am doing changes and it is really problematic.

    This needs fixing right away. In packaging if some text is changed after I make layout changes it can have serious legal ramifications.

    2 votes

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    4 comments  ·  Type, Fonts, Text  ·  Admin →
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