Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
54 results found
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Hyperlinks made in Attributes not working on final file, even when saving with "Preserve Hyperlinks"
Hyperlinks don't work in the final PDF export even when exporting the file with "Preserve hyperlinks". It worked in the previous version but after the update last week, it just does not work.
2 votesHaving a layer above the layer with hyperlinks now works as expected in Beta 30.0.0.114
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Illustrator no longer keeping custom layer colors. Layer colors revert to black
In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.
Steps to Reproduce:
Create a new Illustrator document.
Add multiple layers.
Assign custom RGB colors to the layers (not from the default layer color list).
Save and close the document.
Reopen the document.Expected Result:
Layers retain the custom colors assigned to them.Actual Result:
All custom-colored layers revert to black, while default colors are preserved.Impact:
This breaks…2 votesWe have fixed this issue with latest Beta - 30.0.0.114
Please give it a try and let us know your observations.
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New fonts don't load upon installation
Somehow, the new Adobe Illustrator updates prevent manually installed fonts from loading. These are fonts that aren't available in Adobe Fonts. So I have to install them manually. Because of this, I have to restart Illustrator so I can use the font. There's no problem when activating fonts on Adobe Fonts. Is there a workaround for this?
1 voteWe have fixe this issue in our latest Beta build - 30.0.0.91
Please update your Illustrator Beta builds to latest and share you observations.
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Illustrator 29.8.1 stopped working with Extensis Connect. Activated fonts don't show up.
Been struggling for about a week with fonts not showing up in Illustrator when activated in Extensis Connect. I'd have to restart Illy to have the activated font show up. Is this classified as a bug? Extensis support took me as far as they were willing to go then washed their hands of it and said it was an Adobe issue. Extensis plugin bug or latest version of Illustrator that doesn't work with Connect? I draw stuff, not develop software.
Link to the Adobe Community discussion that details the steps taken to get to a usable process:
The summary…
1 voteWe have fixe this issue in our latest Beta build - 30.0.0.91
Please update your Illustrator Beta builds to latest and share you observations.
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Real Time Drawing & Editing will not turn off for drawing shapes
When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.
Steps to recreate:
turn off real-time drawing & editing
select random fill color
select shape tool
draw shapeexpected result: only vector outline is seen during drawing
actual result: filled shape is seen during drawingI tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).
There is no problem when moving an object, that still displays the vector outline…
4 votesFixed and works as it should do in Beta 30.0.0.72 — please try to install it (or update if it’s installed) and verify if it works for you, before it gets pushed into General build.
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Moving a part of a blend with any Selection tool makes it move faster than expected
In 29.7.1 (and Beta 29.9.0.6) when I move one object in a blend with any selection tool, inside or outside of isolation, it moves twice as much.
This is similar to this problem with symbols — http://illustrator.uservoice.com/forums/601447/suggestions/502935129 votesSeems to work as expected in Beta 30.0.0.72 — moving an object now works as expected. Please try to update and verify if it’s safe to be pushed into General build
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Pattern Scale Not Working
My pattern scale has stopped working recently for user created patterns (it works ok on the default patterns). Previously I could create a pattern but dragging into the swatch menu, and then when I dragged the corners, the scale of the pattern would adjust along with the size of my shape. Now it does not.
I have checked that "Transform Both (object and pattern)" is selected from the Transform Panel dropdown, along with Settings > General > Transform Pattern Tiles is also checked on.
This has been going on since late July 2025 - I've tried every troubleshooting method I…
9 votesWe have fixed this in latest Beta build - 30.0.0.72. Try the Beta build at your end and share your observations.
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Curved paths not honouring guide styles / Guides are not dotted
When converting artwork to guides, anything that has a curved path does not show the guide style set up in preferences. In my case I have guides set up as a dashed line with a light grey colour. What I'm seeing is a solid black line. Happens in AI 29.6.1 and the beta 29.7 88. Sample shows two shapes converted to guides but the ellipse remains as a solid black line. Using MacOS 14.7.6.
7 votesWorks as expected in Beta 30.0.0.114.
Please test the fix to make sure it’s ready to be pushed into the general build.
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GPU Preview glitches with clipping masks and transparency (since Illustrator 29.6.0), white rectangle appears below
I've encountered a rendering issue starting in Illustrator 29.6.0, and it's still present in 29.6.1. Here's how to reproduce it:
- Create a simple circle.
- Create a simple rectangle.
- Place the circle inside the rectangle using a clipping mask.
- Apply any transparency to the circle (e.g., set opacity < 100%, or add a drop shadow).
Result:
The rendering becomes corrupted for any object positioned beneath the clipping mask (try placing a filled shape underneath to see the issue clearly).Additional Notes:
The issue only appears in GPU Preview.
Switching to CPU Preview restores correct rendering.
Changing the color profile or color…-
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Screenshot%202025-07-30_clipping%20mask%20bounding%20box%20knockout%2003.png 174 KB -
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Screenshot%202025-06-24%20at%2012.59.33%E2%80%AFPM.png 598 KB
21 votesWe have fixed this issue and the fix is available in the latest Illustrator Beta app - v 30.0.0.114
Please give it a try and share your observations. We are going to ship this in general availability builds soon.
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Pencil tool preview not showing
Hello, in illustrator 29.4 and 29.5 (on windows 11 pro) I can't preview the path while i am drawing with the pencil tool. I checked all the settings and everything is set to see it. I had to downgrade to illustrator 29.2 to use it again
4 votesDone (Available in Beta) ·AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
Hi All,
This is fixed and is available now in beta. Please check and share your observations.
Regards,
Aishwarya G Gadodia
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Spots and Globals are converted into process colors when included into Swatch Info
If we pick several spot or global color swatches to display in Swatch Info, the resulting color chips won’t be using the actual swatches picked — these would become process color copies — while Ink Types are shown as 'Spot' for spots... which are not... and no information about some being 'Global'.
I realize this connection would have to be monitored, refreshing cards when a swatch is changed...
But this is what is expected. This is what scripts that offer a similar functionality do.If we choose to convert these into process colors, we can just can select one and…
4 votesAi Beta now keeps spot and global swatches intact when used in Swatch Info. Changing swatches gets updated on canvas, both in values displayed and the color.
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Select and Unlock objects on canvas option breaks Direct Selection
With 'Select and Unlock objects on canvas' enabled (and at least one object locked) Direct selection no longer can move points (and select them with single clicks).
11 votesSeems like this issue was addressed in the latest Beta build 29.6.57. Please try to update and see if it works how it should.
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Images within opacity masks shift
When using multiple opacity masks in a file in an earlier version, including 29.31. Opening it in illustrator 29.4 almost all the images used for the masks are repositioned to the center of the page.
10 votesThe fix is available in both Beta 27.9 9 and Prerelease 29.6 191 builds. Please try to test it and comment back if it now behaves as expected
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Swatches Info doesn’t work for the only swatch selected
If you only have 1 swatch selected you can’t create a Swatches Info from the Swatches panel’s menu. The only way to make it work is to make it 2 colors, select them and create the object, and then remove the unneeded color card from it manually.
5 votesAi Beta now allows creating Swatch Info for one swatch only
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Finder Apps and Adobe Bridge no longer open Adobe Illustrator
Something changed with the last update that altered the default association between Illustrator files and the application. I first noticed it when my barcode app failed to launch Illustrator upon export—something that had been working perfectly for years. Then, I encountered the same issue in Adobe Bridge: every time I double-click a .ai file, it simply won’t open.
After investigating, I discovered that the default file association for .ai files had been changed to something called IllustratorDiagnosys (see screenshot). Manually changing this back to Adobe Illustrator within Bridge resolved the issue inside that app, but external applications and links are…
1 voteReported to be fixed in the latest Beta 29.6 173 — please check and comment back
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Eyedropper picks the color of the antialiased edge of a stroke blended with the background instead of the actual stroke color
Eyedropper requires a ton of precision when picking a color of s stroke.
Watch the GIF.
Here I have violet and green lines, drawn above a raster image.I’ve mistaken and used green color instead of violet, and now I want to pick it from the existing line.
I click, precise enough (I hope), but the color picked — the almost correct violet (C74,95 M74,61 — instead of the global 75-75) — is not in the background at all. It’s a BLENDED color of the RENDERED anti-aliased EDGE of the stroke! So Ai secretly rasterizes what it sees and then…
3 votesExpected This to be fixed in the latest Beta Build 29.5.0.15
Please comment if it now works fine (or not)
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SVG Precision and options are reset on every launch of IL. Add a place in IL preferences allowing users to permanently set SVG precision.
I've gone over this problem in detail on the forums here:
Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.
This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:
- FIRST select "Save As..."
- Choose SVG as your format.
- Click save and wait for the SVG options dialog to appear.
- Change the precision value from 1…
6 votesShould be fixed in Beta. Please verify if this works properly now.
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Type on path doesn't slide smoothly anymore.
Type on path doesn't slide smoothly anymore.
10 votesIt seems like this no longer happens in the latest Beta 29.6 107, the sliding now happens smoothly as expected.
Please test it if you can to see if it’s safe to push the update to the general build.
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AI 29.1 - Missing New Help Bar
The 29.1 update is supposed to have a new Menu Bar under Window->Help Bar but it's not there.
Using macOS Sonoma 15.1.1
1 voteHelp Bar is available only in the latest Beta (starting with 29.2) and Prerelease builds so far. As soon as the team decides it’s ready to be pushed into main build, you’ll be able to get it. At the moment you can install Beta build from CCD app, or just wait.
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Artwork gets shifted when an artboard is resized with width and height constrained and Scale Artwork Constrained enabled
CC 2025 v29.0 introduces the long-awaited "Scale Artwork with Artboard" option. When we drag the transformation frame with the Artboard tool, the objects are scaled synchronously, and the position’s calculated properly.
However, when we start to enter the width or height of the artboard, with Constrain locked, the objects get shifted relative to the artboard after being scaled.
The problem has been confirmed on both MacOS and PC.10 votesFixed in Beta 29.1.0.93
Please verify and comment back.
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