43 results found

1. Direct Selection tool selects anchors below objects

   Direct Selection tool wrongly selects points hidden underneath filled objects in front of them, when the cursor clicks into a highlighted point.

   It seems that only Windows it behaves as expected when 'Highlight anchors on mouse over' in Preferences > Selection & Anchor Display is enabled. Macs still select stuff underneath.

   Originally discussed here at forums: https://community.adobe.com/t5/illustrator-discussions/i-m-having-this-issue-with-every-file-now-in-illustrator-object-selecting/m-p/15254043

   Take a look at the GIF attached for a quick demonstration.

   Bundled together with this report, it renders selection in Ai pretty broken :(
   Problem selecting anchor point that is below
   http://illustrator.uservoice.com/forums/601447/suggestions/49702187

   Happens in both builds 29.4 and the latest Beta build 29.6.25

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   4 comments  ·  Selection  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Seems to be fixed in Beta 29.6.57 — please check and verify

2. Select and Unlock objects on canvas option breaks Direct Selection

   With 'Select and Unlock objects on canvas' enabled (and at least one object locked) Direct selection no longer can move points (and select them with single clicks).

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   6 comments  ·  Selection  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Seems like this issue was addressed in the latest Beta build 29.6.57. Please try to update and see if it works how it should.

3. Eyedropper picks the color of the antialiased edge of a stroke blended with the background instead of the actual stroke color

   Eyedropper requires a ton of precision when picking a color of s stroke.

   Watch the GIF.
   Here I have violet and green lines, drawn above a raster image.

   I’ve mistaken and used green color instead of violet, and now I want to pick it from the existing line.

   I click, precise enough (I hope), but the color picked — the almost correct violet (C74,95 M74,61 — instead of the global 75-75) — is not in the background at all. It’s a BLENDED color of the RENDERED anti-aliased EDGE of the stroke! So Ai secretly rasterizes what it sees and then checks the tolerance, I assume. And the tiniest overlap leads to these cases. And trust me, this happens a lot.

   We can’t trust the tool.

   Eyedropper requires a ton of precision when picking a color of s stroke.

   Watch the GIF.
   Here I have violet and green lines, drawn above a raster image.

   I’ve mistaken and used green color instead of violet, and now I want to pick it from the existing line.

   I click, precise enough (I hope), but the color picked — the almost correct violet (C74,95 M74,61 — instead of the global 75-75) — is not in the background at all. It’s a BLENDED color of the RENDERED anti-aliased EDGE of the stroke! So Ai secretly rasterizes what it sees and then… more

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Expected This to be fixed in the latest Beta Build 29.5.0.15

   Please comment if it now works fine (or not)

4. Export As does not respect Large Canvas scale (Illustrator 29.2.1)

   If you are in a "large canvas" document, when using the "Export As" menu to export PNG(s), the resulting files are 1/10th the dimensions they should be. For example, if I have 100" x 100" artboards and export them at 72dpi, the resulting images should be 7200x7200 pixels, but they are only 720x720 (but still at 72dpi). This happens with "Use Artboards" checked or unchecked, and only seems to affect PNG export and not other file types.

   I'm not sure what version this first appeared in, but I know that previous versions of Illustrator behaved correctly.

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   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This issue is reported to be fixed in the latest Beta build 29.5.0.15 — please try it and verify if it works for you (or not) in the comments

5. SVG Precision and options are reset on every launch of IL. Add a place in IL preferences allowing users to permanently set SVG precision.

   I've gone over this problem in detail on the forums here:

   https://community.adobe.com/t5/illustrator-discussions/opening-a-svg-and-then-re-saving-it-causes-severe-distortions-in-the-resulting-file/m-p/15123107#M434142

   Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.

   This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:

   1. FIRST select "Save As..."
   2. Choose SVG as your format.
   3. Click save and wait for the SVG options dialog to appear.
   4. Change the precision value from 1 decimal place to something like 5-6.

   If you don't do this, any SVG you open and save (even if no edit was made) will likely end up malformed.

   You can replicate this by opening a SVG, nudging it maybe a pixel or two, and then saving it with ctrl+s. Re-open the file and then observe the obvious distortions and rounding errors.

   Right now, as it stands, It's so easy to corrupt any icons you might be working on if you are making changes from SVG to SVG.

   All you have to do is make a small modification, hit CTRL+S, and then ... boom! Your file is now instantly corrupted and rounding errors distort your paths.

   Here is an example.

   Original Image:

   https://community.adobe.com/t5/image/serverpage/image-id/784478i544B7B1A8591C865/image-size/large/is-moderation-mode/true?v=v2&px=999

   Re-Saved Image:

   https://community.adobe.com/t5/image/serverpage/image-id/784479i67374AE1F641A82B/image-size/large/is-moderation-mode/true?v=v2&px=999

   I urgently request that Adobe does something about this, such as letting users define their default save options somewhere in the preferences so that this sticks permanently. Right now, precision is reset to 1 decimal place on every launch of the application.

   Please add an "Export Options" section to the application preferences, or a menu item that allows us to set a default SVG export profile.

   I beg that someone on the team incorporates an option to fix this!

   Thanks so much for reading.

   I've gone over this problem in detail on the forums here:

   https://community.adobe.com/t5/illustrator-discussions/opening-a-svg-and-then-re-saving-it-causes-severe-distortions-in-the-resulting-file/m-p/15123107#M434142

   Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.

   This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:

   1. FIRST select "Save As..."
   2. Choose SVG as your format.
   3. Click save and wait for the SVG options dialog to appear.
   4. Change the precision value from 1… more

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   9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Should be fixed in Beta. Please verify if this works properly now.

6. Template Layers Still Visible on Export for PNG and JPG

   I am creating a logo package for a client and am attempting to export multiple logos / graphics with transparent backgrounds using the export panel. I've already confirmed multiple times that my PNG settings include transparency and that the View > Overprint Preview setting is unchecked. My background layer is set to non printing, however any PDF or PNG I export includes a visible background layer. I can completely hide this layer to avoid exporting it, but then I can't see my artwork correctly. The whole point of non printing layers is to see them when you are designing without exporting them. I am using Illustrator 29.1 and am on an iMac running Ventura 13.7.2.
   I've been using Illustrator for over 10 years and non printing layers have always worked. The fact that these layers are showing up in both PDF and PNG exports indicates that it's a global transparency issue and not a file type setting. I've read every thread I can find and tried every setting possible and cannot get non printing layers to export with transparency. Any help or suggestions would be appreciated!
   Please see attached images for Illustrator layer settings and what the exported PNG looks like when opened in Photoshop.

   I am creating a logo package for a client and am attempting to export multiple logos / graphics with transparent backgrounds using the export panel. I've already confirmed multiple times that my PNG settings include transparency and that the View > Overprint Preview setting is unchecked. My background layer is set to non printing, however any PDF or PNG I export includes a visible background layer. I can completely hide this layer to avoid exporting it, but then I can't see my artwork correctly. The whole point of non printing layers is to see them when you are designing without… more

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   8 comments  ·  Layers  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Reported to be fixed in the latest Beta 29.5.0.15.

   Please try it and comment back if it works now as expected at your side.

7. AI 29.1 - Missing New Help Bar

   The 29.1 update is supposed to have a new Menu Bar under Window->Help Bar but it's not there.

   Using macOS Sonoma 15.1.1

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Help Bar is available only in the latest Beta (starting with 29.2) and Prerelease builds so far. As soon as the team decides it’s ready to be pushed into main build, you’ll be able to get it. At the moment you can install Beta build from CCD app, or just wait.

8. Artwork gets shifted when an artboard is resized with width and height constrained and Scale Artwork Constrained enabled

   CC 2025 v29.0 introduces the long-awaited "Scale Artwork with Artboard" option. When we drag the transformation frame with the Artboard tool, the objects are scaled synchronously, and the position’s calculated properly.
   However, when we start to enter the width or height of the artboard, with Constrain locked, the objects get shifted relative to the artboard after being scaled.
   The problem has been confirmed on both MacOS and PC.

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   5 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Fixed in Beta 29.1.0.93

   Please verify and comment back.

9. Illustrator 28.4 does not preserve SVG object hierarchy

   Starting with Illustrator 28.4, the object hierarchy is not preserved when saving and re-opening an SVG file. Many groups are created for no apparent reason.

   See this link for examples: https://community.adobe.com/t5/illustrator-discussions/illustrator-28-4-svg-export-does-not-preserve-hierarchy/td-p/14871718#M3695

   This makes Illustrator completely impractical for editing SVG files. I will have to stay at 28.3 until this error is fixed.

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   5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team has verified this current problem to be a regression break and intends to push the fix into the next Beta build.

10. Glyph substitution not working in v28.7.1

    In v28.7.1, if the formatting of the character immediately before a glyph substitution is different, the glyph substitution does not work, and the default glyph is displayed instead. This bug occurs just by opening an ai file from a previous version. It's an extremely serious bug.

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    v28.7.1でグリフ置換が機能しない

    v28.7.1では、グリフ置換の直前の文字の書式が異なると、グリフ置換が機能せず、デフォルトのグリフが表示されてしまいます。このバグは、以前のバージョンのaiファイルを開いただけで発生します。非常に深刻なバグです。

    38 votes

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    5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    It is confirmed the issue is indeed fixed in the Beta 28.7.0.65 and soon will be pushed into main build.

11. 文字組みアキ量設定の動作不良

    1.お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
    Windows10、Adobe Illustrator28.7.1

    2.問題が発生したときに実行していた手順
    Illustrator28.5以前で作成した添付の文字組み設定を、Illustrator28.7.1で開き、移動するなどすると前カッコが移動する。
    添付資料の文字組み設定を利用したテキストで、全角丸開始カッコのみ移動する。
    他の全角カッコでは問題なし。
    複数のPCで同様の症状が出る。

    3.想定していた結果
    4.実際の結果
    添付資料を確認ください。

    1件のデータ内に、上記の文字組み設定利用有無の文字列が混在しており、同様のデータが100件以上あります。大変困っています。
    現状は、Illustrator27.9.5で対処しています。

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    33 votes

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    Done (Available in Beta)  ·  12 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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12. Layers panel bug... again. All the names are missing

    To fix asap

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    2 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team expects it to be fixed with the latest Beta 28.8.0.19.

    Please try to install it and see if it works as intended.

    Please comments back either way.

13. Clipping Path Dimensions disregarded when exporting JPG in version 28.5

    When using "File -> Export As" to create a JPG of your illustrator document, the size of the JPG includes artwork hidden by a clipping path and adds white space. Attached is an example where I've exported a JPG from versions 28.4.1 and 28.5. The JPG from version 28.5 added additional white space to the left, right, and top edges where artwork was hidden by a clipping path. This is not how Illustrator behaved previously. Is there a workaround?

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    2 votes

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    0 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is a bug similar to that one:

    Rasterizing a clipped image/group of objects results in extra white space in the resulting image — https://illustrator.uservoice.com/forums/601447/suggestions/35245114

    
    

    Both are fixed in the latest Beta build and are expected to be pushed into 28.6 GA build.

14. BMP bitmaps are seen as RGB, lose transparency and cannot be coloured in 28.5

    Place a .BMP 1 bit file in AI 28.5. It is seen as RGB and cannot be coloured.
    PSD and TIF bitmaps work fine.
    See the recent answers in these posts: https://community.adobe.com/t5/illustrator-discussions/assign-spot-color-to-bitmap-no-longer-works/td-p/13138271
    https://community.adobe.com/t5/illustrator-discussions/bitmap-issues-with-illustrator-28-5/m-p/14619511#M407603

    12 votes

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    5 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The bug seems to be fixed in Beta 28.7.0.65

    Please try to update and verify if it now works as intended for you.

15. Placing an SVG file with View->Snap to Pixel enabled distorts the image

    If I place an SVG file with View->Snap to Pixel enabled, some of the coordinates are displaced. See uploaded example, produced using version 28.3 (64-bit) on Windows 11. Unfortunately, the uservoice website won't let me upload a sample file.

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    5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Expected to be fixed in the latest Beta Build 29.5.35 — please check and comment back

16. Generating doesn't work. 'Something went wrong' message gets displayed

    Not generating neither object, nor scene or symbol...

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    13 votes

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    22 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue is believed to be fixed in the build 28.4.0.20.

    Please try to update and generate anything. Comment back if it works.

17. Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.

    This seems new to 27.9 and removes confidence in save presets.

    Steps to replicate:
    1) Save file as Adobe PDF format
    2) Select [Smallest File Size] from presets.
    3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
    4) Click Save PDF
    5) Save file as Adobe PDF format
    6) Select [Smallest File Size] from presets.

    Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).

    2022 Mac Studio M1 Max, Illustrator 27.9

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    8 votes

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    19 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue seems to be fixed in Illustrator Beta 28.1.0.100.

    Please update it (or install it from CCD, if you don’t have it) and verify if the issue is no longer happening.

18. Illustrator 27.9 introduces severe choppiness when panning with fingers on trackpad rather than Hand tool

    When panning with the Hand tool, performance remains intact and panning is smooth. When using trackpad or mouse to move the canvas, frame rate is severely low, 10 fps, even on an empty document. This is a new issue that has existed in the past but had been resolved sometime in the past year or two.

    Using a MacBook Pro with M2 Max 38-core GPU running macOS Ventura 13.5.2, the latest as of now.

    This issue reduces efficiency and hampers productivity, making it unpleasant to navigate small documents and impossible to navigate large ones with multiple dartboards.

    Uninstalling and re-installing Illustrator, and erasing preferences, with multiple system restarts in between, did not resolve the issue.

    This issue is not reproducible in Illustrator 27.8.1, before upgrading or after downgrading from 27.9. Performance with the mouse/trackpad or with the hand tool is identical and runs at 60 fps on an external display and 120 fps on the built-in display.

    When panning with the Hand tool, performance remains intact and panning is smooth. When using trackpad or mouse to move the canvas, frame rate is severely low, 10 fps, even on an empty document. This is a new issue that has existed in the past but had been resolved sometime in the past year or two.

    Using a MacBook Pro with M2 Max 38-core GPU running macOS Ventura 13.5.2, the latest as of now.

    This issue reduces efficiency and hampers productivity, making it unpleasant to navigate small documents and impossible to navigate large ones with multiple dartboards.

    Uninstalling and re-installing… more

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix to this issue is available in Beta 28.1 21 (and above) and Prerelease 28.0.66 (and above). Please check, if you can, and reply back if it works for you.

19. Insufficient data for an image

    Saving as .PDF from .AI gives me this warning if I am using any type of image (.JPG, .PSD, .TIFF, .PSB) over 100MBs. When the PDF starts to open in Acrobat the warning comes up.

    Machine: Mac Studio 13.5.1 (22G90)
    Illustrator 27.8.1

    I solved the problem by going back to version 27 and exporting one of the files that I was having issues with.

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    Done (Available in Beta)  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. Livetracing Bitmaps gives results with random shades of black

    Up until recently, if I used the Livetrace and Expand command on a bitmap it would produce results with only pure white and pure black, as you would expect. Now it randomly assigns values to every piece of what should be black. Instead of 100% black they are 99.29% or 99.67%. Normally I would select one piece, select all by color and move it. Now I need to click on every single piece and apply black to them. Very tedious.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Keith, the team reverted the Image Trace panel back to the more stable version. If you use 27.7 version, you can try to update to Beta, or revert to the older version, or wait until the Beta version will go stable.