92 results found

1. MAJOR ISSUE: The new update does not let you decouple horizontal and vertical sizes!!

   The new update does not let you decouple horizontal and vertical sizes. I've unlocked them and toggled every possible option. Ex: I have a 3x5 shape, and want to make it 4x5. It will ONLY make it 4x6.7516 in. HUGE ISSUE.

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   29 votes

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   17 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This was fixed in the Beta 30.8.0.7 and the team intends to push it into the next general July release.

   Meanwhile, please use the dedicated Transform panel or the Properties panel as a workaround.

   If you find anything else — please report and upvote, it really helps.

2. In version 30.5.1, Illustrator stopped writing color settings to ACEConfigCache2.lst, the file used for color settings synchronization.

   Photoshop, Illustrator, InDesign, Acrobat, and Bridge use ~/Library/Preferences/Adobe/Color/ACEConfigCache2.lst to store and synchronize their active color settings preset names.

   Up through Illustrator 30.5, Illustrator correctly wrote its own color settings information to this file. However, starting with version 30.5.1, it not only stops writing its color settings entry, but also removes the Illustrator 2026 entry from the file entirely.

   Illustrator 30.5.1 still appears to read color settings written by Bridge and can apply the corresponding preset correctly. However, given that it no longer maintains its own entry in ACEConfigCache2.lst, I would like to ask whether this behavior is intentional or if it is a defect.

   macOS Tahoe 26.5
   Illustrator 2026（30.5.1）

   Photoshop, Illustrator, InDesign, Acrobat, and Bridge use ~/Library/Preferences/Adobe/Color/ACEConfigCache2.lst to store and synchronize their active color settings preset names.

   Up through Illustrator 30.5, Illustrator correctly wrote its own color settings information to this file. However, starting with version 30.5.1, it not only stops writing its color settings entry, but also removes the Illustrator 2026 entry from the file entirely.

   Illustrator 30.5.1 still appears to read color settings written by Bridge and can apply the corresponding preset correctly. However, given that it no longer maintains its own entry in ACEConfigCache2.lst, I would like to ask whether this behavior is intentional or if… more

   10 votes

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   It’s believed to be fixed in the latest Beta 30.7.0.40.

   Please update and check!

3. Stacked dimensions lagging Illustrator

   The dimension around the red outline rectangle is the LAG source... try to move anything, it takes forever. But as soon as you delete the dimensions, the lag is gone. I'm not sure what is going on here.

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Expected to be fixed in Beta 30.6.0.75.

   Please try to update and check if the lagging is gone.

4. Color Sampling Ring lags when used for Gradient tool picked from Gradient panel

   The “Straw Tool” in “Gradient” experiences a delay when the mouse is moved

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   It’s believed to be fixed in the latest Beta 30.7.0.40.

   Please update and check!

5. アートボードパネルで選択を外したアートボードがアクティブになる

   macOS14.7.2
   Illustrator ver.30.3

   アートボードパネルで選択状態からクリックして選択を外すとアクティブなアートボードになる。選択を外す操作の場合は該当アートボードをアクティブにするべきではない。　

   再現手順
   1.新規ドキュメントを開きアートボードを２つ追加する。この状態では３つ目のアートボードがアクティブになる。
   2.アートボードパネル上でShiftキーを押しながら２つ目、１つ目のアートボードを順番に選択する。ここまでで、アクティブなアートボードは１つ目になる。
   3.アートボードパネル上では３つのアートボードが選択された状態となっている。
   4.Commandキーを押しながら２つ目のアートボードをクリックする。アートボードパネル上では２つ目のアートボードの選択が解除されるが、クリックされた２つ目のアートボードがアクティブになる。
   アートボードパネル上では１つ目と３つ目が選択された状態であるが、２つ目のアートボードがアクティブになることで、実質的には３つのアートボードが全て選択された状態になる。
   この状態で前面へペーストを行うと全てのアートボードにペーストされる。

   期待する結果
   アートボードパネルで選択を外したアートボードをアクティブにしない。

   実際の結果
   アートボードパネルで選択を外したにも関わらず、アクティブなアートボードになることで、実質的には選択を外した状態とはならない。

   EN
   When you click a selected item in the Artboards panel to deselect it, that artboard becomes active. Deselecting an item should not make that artboard active.　

   Steps to reproduce
   1. Open a new document and add two artboards. In this state, the third artboard becomes active.
   2. In the Artboards panel, hold down the Shift key and select the second and first artboards in that order. Now, the first artboard becomes active and In the Artboards panel, all three artboards are selected.
   3. Click the second artboard while holding down the Command key.
   4. In the Artboards panel, the second artboard is deselected, but the second artboard that was clicked becomes active.
   Although the first and third artboards remain selected in the Artboards panel, because the second artboard becomes active, it effectively results in all three artboards being selected. If you paste to front in this state, the content is pasted onto all artboards.

   Expected Result
   Do not make the artboard that was deselected in the Artboards panel active.

   Actual Result
   Even a click to deselect will still make that artboard active.

   macOS14.7.2
   Illustrator ver.30.3

   アートボードパネルで選択状態からクリックして選択を外すとアクティブなアートボードになる。選択を外す操作の場合は該当アートボードをアクティブにするべきではない。　

   再現手順
   1.新規ドキュメントを開きアートボードを２つ追加する。この状態では３つ目のアートボードがアクティブになる。
   2.アートボードパネル上でShiftキーを押しながら２つ目、１つ目のアートボードを順番に選択する。ここまでで、アクティブなアートボードは１つ目になる。
   3.アートボードパネル上では３つのアートボードが選択された状態となっている。
   4.Commandキーを押しながら２つ目のアートボードをクリックする。アートボードパネル上では２つ目のアートボードの選択が解除されるが、クリックされた２つ目のアートボードがアクティブになる。
   アートボードパネル上では１つ目と３つ目が選択された状態であるが、２つ目のアートボードがアクティブになることで、実質的には３つのアートボードが全て選択された状態になる。
   この状態で前面へペーストを行うと全てのアートボードにペーストされる。

   期待する結果
   アートボードパネルで選択を外したアートボードをアクティブにしない。

   実際の結果
   アートボードパネルで選択を外したにも関わらず、アクティブなアートボードになることで、実質的には選択を外した状態とはならない。

   EN
   When you click a selected item in the Artboards panel to deselect it, that artboard becomes active. Deselecting an item should not make that artboard active.　

   Steps to reproduce
   1. Open a new document and add two artboards. In this state, the third artboard becomes active.
   2. In the Artboards panel, hold down the Shift key and select the second and first artboards in that order. Now, the first artboard becomes active and In the Artboards panel, all three artboards are selected.
   3. Click… more

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   15 votes

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   12 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Expected to be fixed in the latest Beta Build 30.5.0.64, now availibale in CCD.

   Please try to update and see if this is really fixed.

6. Command + Spacebar to Zoom stopped working when Perspective Grid is active

   Like the title says — make the Command and Space (zoom) work again while the Perspective Grid is active.

   2 votes

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This problem is reportedly fixed in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.

   However, please not there are some known issues with this particular build:

   • Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
   • Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
   • Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.

7. New Glitch in Smart Guides, highlighting perspective grid-like points

   Theres a new update glitch in smart guides, when I have an object selected, a bunch of perspective grid-like highlights.

   This setting is connected with object highlighting in smart guide settings. If i shut off object highlighting in Illustrator>Preferences>Smart Guides>Object Highlighting, the issue stops.

   Seems like just a new bug glitch in a recent illustrator update.

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   8 comments  ·  Snapping  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Claimed to be fixed in Beta 30.4.0.187 — please update and check if the problem is gone.

8. GPU warning every time I open a file

   GPU warning every time I open a file, this occurs since last actualization 30.2.1 (64bits), on a Win 10 PC

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   5 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Expected to be fixed in the latest 30.8.0.7 Beta build. Please update and check if it now behaves as it should.

9. Paragraph and Character Styles that have been deleted reappear when document is saved.

   After a paragraph or character style is deleted and you save the document the styles reappear.

   Mac OS Sequoia
   Illustrator 2026 30.0 and 30.1

   3 votes

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   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Expected to be fixed in Beta 30.2 — please check if it works there as expected.

10. Frozen Libraries Panel in Illustrator 30.1

    This has happened to me in various CC programs, but Ilustrator is the one most persistent. Basically I have Illustrator open most of the day and am switching between various apps in my workflow. Most commonly, when I return to Illustrator after it has been open for a while the CC library panel will be frozen. I am unable to click on anything in there, and if I resize the panel it distorts the contents. Sometimes the panel is partially frozen and I find out by trying to apply a color swatch, but instead the click opens a graphic asset that is no where near where I selected on the screen.

    The only fix is to quit the program and relaunch it. Occasionally, it happens during the time I am working in the program, but mostly I find it that way after returning to it. This is getting so disruptive that I am finding myself avoiding use of the libraries panel altogether. This says a lot because this is normally one of the most cohesive and convenient parts of my workflow.

    I have read various posts on this, I am familiar with and at times relaunch Creative Cloud. However, none of these actions make a lasting change. I recently updated to a new Mac Studio and I had hoped that this issue was somehow tied to the fusion drive on my old computer. Unfortunately, I am experiencing the same issues on this new system. There is something wrong with CC libraries that has been causing this issue for at least a year and persists with the most recent updates. This needs to be fixed.

    Illustrator 10.1
    Tahoe 26.2
    Apple M4 Max

    This has happened to me in various CC programs, but Ilustrator is the one most persistent. Basically I have Illustrator open most of the day and am switching between various apps in my workflow. Most commonly, when I return to Illustrator after it has been open for a while the CC library panel will be frozen. I am unable to click on anything in there, and if I resize the panel it distorts the contents. Sometimes the panel is partially frozen and I find out by trying to apply a color swatch, but instead the click opens a graphic asset… more

    2 votes

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    0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Expected to be fixed in the latest 30.8.0.7 Beta build. Please update and check if it now behaves as it should.

11. Area type centering option not working, text jumps to top of frame

    When creating text frame with area type (it is not threaded nor multiple columns) set to center vertically, the text jumps to the top and will not center align at all. This is a function I have used in 2025 with no issues and now it will not work at all in 2026.

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    3 votes

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    5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This problem is reportedly fixed in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.

    However, please not there are some known issues with this particular build:

    • Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
    • Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
    • Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.

12. The gradient is not displayed correctly when moving the shape in any blending mode (e.g. Screen)

    When I move an object with a gradient in a blend mode, the gradient seems to stay in place while I move it, and only applies after I release the cursor. As you can see from the screenshots, I am not moving the gradient, but rather moving the object itself.

    This is very annoying; I've never had this happen before. I'm very disappointed that I updated to the new version.

    Is there any solution?

    Illustrator 30.1 / 30.0

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    3 votes

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    2 comments  ·  Gradients  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue is reportedly fixed in the latest Beta 30.3.126 build.

    Kindly update (or install) to verify the fix making it behave as expected, to allow the team to safely push it into the next general build.

    If it still works wrongly — please comment back.

13. リンク画像の拡縮率の表示がバージョンにより違う

    1.macOS14.8.1 Illustrator2024(28.7.10)　　Illustrator2026(30.1)　
    2.背景が透明・レイヤー状態のpsd画像またはtif画像をイラストレーター2024と2026に配置をしました。画像の埋め込みはしていません。
    3.イラストレーター2024と2026の結果が同じになると思っていました。イラストレーター2024の拡縮率%が正しいと思っています。
    4.リンクパネルのリンク情報領域の拡大・縮小の数値がイラストレーター2024と2026で結果が異なります。2024は100%。2026は20.571%になります。

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    2 votes

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    3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminShigeyuki Kaneko (Admin, Adobe Illustrator) responded

    We apologize for the delay, but it appears this issue has been resolved in Beta 30.5.#154. Please update the software and check to see if it works as expected.

    Thank you for the feedback. Keep it coming!

    
    

14. ツールウインドウがフォントセレクターにかぶってしまう

    2026のこのパターンのワークスペースにおいて、ツールウインドウがフォントセレクターにかぶってしまう。
    以前のように最後にクリックしたウインドウが、最前面にくるように戻して欲しい。

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    2 votes

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    4 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is reportedly fixed in Beta 30.4.0.103. Please update, if possible, and check if it behaves as it should now.

15. Color blindness proof preview kills GPU, requiring restart

    Steps to recreate:
    Create a new document. Proof setup > Color Blindness (any type) > Proof Colors. Zoom in or out. The screen flashes and GPU preview if now off. It can not be re-enabled even if you disable Proof Colors. Restarting illustrator is required to get back GPU preview.

    System: Apple M1 Pro

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Expected to be fixed in Beta 30.6.0.75.

    Please try to update and check if the behavior is better.

16. "Open" window loads blank and duplicates

    Operating System:
    macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)

    Illustrator Version:
    Adobe Illustrator 30.0 (desktop)

    ⸻

    Issue Description

    When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.

    Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
    They also become unresponsive for a while.

    Screenshot attached below (multiple “open” dialog windows stacked and blank)

    Steps to Reproduce
    1. Open Adobe Illustrator 30.0.
    2. Go to File > Open…, or press Cmd + O.
    3. Wait for the dialog to appear (it delays significantly).
    4. Press Cmd + O again thinking it didn’t register.
    5. Illustrator eventually opens several overlapping empty windows.

    ⸻

    Expected Result

    The Open… dialog should appear instantly, in the usual macOS native window, showing recent files, local files, and cloud documents.

    ⸻

    Actual Result
    • The Open window takes several seconds or minutes to appear.
    • Multiple windows appear if the command was pressed more than once.
    • Windows open blank with no content loaded.
    • The app becomes unresponsive during this delay.

    Operating System:
    macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)

    Illustrator Version:
    Adobe Illustrator 30.0 (desktop)

    ⸻

    Issue Description

    When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.

    Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
    They also… more

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    2 votes

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    8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Expected to be fixed in Beta 30.6.0.27.

    If possible, please update and verify if the issue is truly gone.

17. Smart Objects not updating correctly due to Optimized Save Illustrator 30

    I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".

    Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on Mac OS). Elements within the smart object itself will appear out of layer order (or simply disappear), or transparency masks will disappear. I noticed when I was making minor edits, the "save" would take much less time than usual. That is how I discovered the existence of this new File Save performance enhancement that I believe is the root cause of this.

    When I "force" Illustrator to save the entire smart object file (rather than just the changes I've made) by hitting "Select All" and nudging up one tick and back down one tick, then hitting save — the smart object takes notably longer to save, then updates correctly in Photoshop. I have repeated this over and over again, so it feels relatively isolated to these criteria, best I can tell!

    Thank you in advance for your attention on this! Thank you so much for your hard work on the software updates.

    *Update: another possible work-around is to turn off "Save in Background". Obviously only a workaround, not a fix.

    • Russ

    I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".

    Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on… more

    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue is reportedly fixed in the latest Beta 30.3.126 build.

    Kindly update (or install) to verify the fix making it behave as expected, to allow the team to safely push it into the next general build.

    If it still works wrongly — please comment back.

18. Centre Points of all objects are visible when I reopen files

    Illustrator 30.0 on Mac Ventura 13.7.8

    Each time I reopen a file in which I had a mix of objects with either visible or hidden centre points, most of these are visible (at least, those of paths, guides…) and they can get in the way.

    I think this started happening with the new version 30.0 (or maybe just the one before).

    Here are examples of 2 similar files, one with and one without all Centre Points showing.

    •  

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    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team tried to fix this in Beta 30.1.0.109. The latest one is 30.2.0.12.

    If you can — please try to use Beta and see if no centers will be enabled or disabled when reopening a file. The fix won’t remove those that are already in a document, so we need to to toggle them manually in the Attributes panel.

19. Illustrator 30.0 (2026) .ai files open at 1/10 scale in Adobe Acrobat and RIP software (Onyx) – large artboards only

    This issue is affecting multiple users in our environment with the following setups:

    Hardware: Apple Mac Studio (M1 and M2)

    OS: macOS Sequoia (and possibly the prior macOS version – behavior appears on machines that have not yet updated as well)

    Adobe Illustrator (desktop): 30.0 (2026 release)

    For the time being, we have reverted back to Illustrator 2025 where the same workflow works correctly.

    Basically:

    When we save .ai files with large artboards from Illustrator 30.0 (2026) and then open those files in our printer RIP software (Onyx), the artwork does not come in at the correct size. Instead, it appears at roughly 1/10th of the intended scale. This can also be replicated by opening the files in Acrobat.

    The same files saved as PDF from Illustrator 2026 open at the correct size in the RIP, and .ai files saved from Illustrator 2025 also open at the correct scale. This suggests the problem is specific to the Illustrator 2026 .ai format for large artboards.

    Steps to reproduce:

    On a Mac Studio (M1 or M2) running macOS Sequoia, open Adobe Illustrator 30.0 (2026).

    Create a new document with a large artboard (52x300).

    Add some content.

    Save the file as a native .ai file (Illustrator 2026 default format).

    Open the saved .ai file in Onyx (RIP software) or Adobe Acrobat.

    Compare the size reported by Acrobat or Onyx (or measured within the RIP) to the original artboard / artwork dimensions in Illustrator.

    For comparison:

    From the same Illustrator 2026 document, Save As → PDF with default or standard print settings.

    Open the PDF in Onyx or Acrobat and check the size.

    Repeat the same test using Adobe Illustrator 2025, saving an .ai file with the same artboard dimensions, and open that .ai in Onyx or Acrobat.

    Expected result:

    The .ai file saved from Illustrator 30.0 (2026) should open in Acrobat and Onyx at the exact same scale and dimensions as defined in the Illustrator document (matching the large artboard size).

    The size reported in the RIP should match the Illustrator artboard (just as it does with Illustrator 2025 .ai files and 2026 PDFs).

    Actual result:

    Illustrator 30.0 (2026) .ai files with large artboards open in Acrobat and Onyx at approximately 1/10th of the correct scale.

    The same artwork:

    Opens at the correct scale as a PDF exported from Illustrator 2026.

    Opens at the correct scale when saved as .ai from Illustrator 2025.

    So the incorrect scaling appears specific to 2026 .ai files + large artboards.

    Scope / notes:

    Issue has been reproduced by multiple users in our environment, all on M1/M2 Mac Studios.

    Affected OS: macOS Sequoia (and likely the previous macOS version on some machines; behavior appears consistent across both).

    The common factor is Illustrator 30.0 (2026) + large artboard .ai.

    PDF workflow works fine, as does Illustrator 2025, which is our current workaround, but we prefer to send native .ai files to the RIP, and we use the large artboards extensively.

    I would upload example files, but .ai files are apparently an invalid file type to upload here.

    This issue is affecting multiple users in our environment with the following setups:

    Hardware: Apple Mac Studio (M1 and M2)

    OS: macOS Sequoia (and possibly the prior macOS version – behavior appears on machines that have not yet updated as well)

    Adobe Illustrator (desktop): 30.0 (2026 release)

    For the time being, we have reverted back to Illustrator 2025 where the same workflow works correctly.

    Basically:

    When we save .ai files with large artboards from Illustrator 30.0 (2026) and then open those files in our printer RIP software (Onyx), the artwork does not come in at the correct size. Instead, it… more

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminRohit Jain (Admin, Adobe Illustrator) responded

    This issue has been resolved and the fix is now available in our latest beta version, 30.2.12.

    We kindly request you to update and share your feedback.

    We sincerely apologize for any inconvenience caused.

20. Documents preview not updated properly in Indesign

    When I save an Illustrator file, import it into Indesign, then make changes to the file, save it again and update the link in Indesign, some parts are not updated in the preview (see attached image). This doesn't happen every time, seemingly at random.

    I have resolved this by first saving as an older version and then again as latest version, but that's not a real solution.
    Somebody told me to uncheck 'Save in background' in settings, this also solved the problem but again, is not a real solution.

    I have this problem simultaneously with the (already known) problem where Indesign shows all object layers of all artboards when viewing/hiding specific object layers.

    I'm using Illustrator 30 on Sonoma.

    When I save an Illustrator file, import it into Indesign, then make changes to the file, save it again and update the link in Indesign, some parts are not updated in the preview (see attached image). This doesn't happen every time, seemingly at random.

    I have resolved this by first saving as an older version and then again as latest version, but that's not a real solution.
    Somebody told me to uncheck 'Save in background' in settings, this also solved the problem but again, is not a real solution.

    I have this problem simultaneously with the (already known) problem where… more

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    2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminRohit Jain (Admin, Adobe Illustrator) responded

    The related issue (Duplicate layer – http://illustrator.uservoice.com/forums/601447/suggestions/50611952), which might have been causing this problem, has been resolved, and the fix is now available in our latest beta version, 30.2.12.

    We kindly request you to update and share your feedback.

    We sincerely apologize for any inconvenience caused