Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
29 results found
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Optical kerning issue in some Japanese fonts
- macOS Monterey(version 12.3.1)/Illustrator 26.3.1
In optical kerning for many Japanese fonts,
the space between characters is too narrow and some characters overlap.[1] AI26-0-3.jpg
Illustrator 26.0.3
Examples of character spacing with different weights in some fonts
font-size:14Q[2] AI26-3-1.jpg
Illustrator 26.3.1
Examples of character spacing with different weights in some fonts
font-size:14Q[3] AI26-3-1overlap1.jpg
[4] AI26-3-1overlap2.jpg
[5] AI26-3-1_overlap3.jpg
Illustrator 26.3.1
Examples of character spacing in several sizes126 votes -
Font changes from the current one to the previously used while typing
I'm working on a document in which I used Avenir font, but for the most I use Myriad Pro. When I click with the Type tool I see in the character box I'm with the default font (Myriad Pro) and start typing. Then noticed I'm now in Avenir font!
This bug is brand new with the latest update (29.1), I didn't add any issue of that type before.
I'm on Windows 11 PC Core i7-13700 32 Go of RAM114 votesThanks for reporting this issue. Illustrator team really appreciate this.
We have fixed this bug in our Beta Builds available on CCD. Please try and provide your feedback
Thanks and regards
Ankit Goyal
Illustrator Team
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Save now takes longer in updated 2020 version
When I save, even a blank document, it takes Illustrator a lot longer than the previous version to save.
106 votesHi All,
We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
Merry Christmas & Happy New Year 2020.We have tried to address this issue in our beta build of 24.0.2.
Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).Please do let us know if this issue is resolved for you or not.
With Best Regards,
Illustrator Team -
Type on Path Characters vanish and appear scattered / exploded on far edges of canvas (when zoomed out) if outlined / expanded
Started in in version 27.7.0
Reproduction procedures:
1. Create type on a path in document.
2. Save the document and close it once.
3. Open that document and select the text on a path.
4. Execute command “Outline Text”The above procedure will make it all disappear and disappear.
This phenomenon is not reproduced in Illustrator 2022 or earlier, so it seems to be a 2023-specific bug.〈にほんご〉
再現手順
1. ドキュメント上にパス上テキストを作成
2. ドキュメントを保存し、いったん閉じる
3. ドキュメントを開き、パス上テキストオブジェクトを選択
4. アウトラインを作成以上の手順で、テキストはパスごと消えてなくなります。
Illustrator2022以前では再現しなかったため、2023固有のバグと思われます。57 votesThe issue is believed to be fixed in the latest Beta build and is expected to be pushed into the Global Availability build at the end of July.
To ensure this indeed fixes the problem, please install the latest Beta build from CCD app and try to reproduce it, following the steps provided by Ton in a comment within the report.
Please reply back if Beta works for you or not.
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This file has been modified outside illustrator
After updating to Illustrator 24.0, sometimes when saving a file, I get a popup that says 'this file has been modified outside illustrator. do you want to continue?'
45 votesHi All,
We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
Merry Christmas & Happy New Year 2020.We have tried to address this issue in our beta build of 24.0.2.
Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).Please do let us know if this issue is resolved for you or not.
With Best Regards,
Illustrator Team -
Glyph substitution not working in v28.7.1
In v28.7.1, if the formatting of the character immediately before a glyph substitution is different, the glyph substitution does not work, and the default glyph is displayed instead. This bug occurs just by opening an ai file from a previous version. It's an extremely serious bug.
v28.7.1でグリフ置換が機能しない
v28.7.1では、グリフ置換の直前の文字の書式が異なると、グリフ置換が機能せず、デフォルトのグリフが表示されてしまいます。このバグは、以前のバージョンのaiファイルを開いただけで発生します。非常に深刻なバグです。
38 votesIt is confirmed the issue is indeed fixed in the Beta 28.7.0.65 and soon will be pushed into main build.
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文字組みアキ量設定の動作不良
1.お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
Windows10、Adobe Illustrator28.7.12.問題が発生したときに実行していた手順
Illustrator28.5以前で作成した添付の文字組み設定を、Illustrator28.7.1で開き、移動するなどすると前カッコが移動する。
添付資料の文字組み設定を利用したテキストで、全角丸開始カッコのみ移動する。
他の全角カッコでは問題なし。
複数のPCで同様の症状が出る。3.想定していた結果
4.実際の結果
添付資料を確認ください。1件のデータ内に、上記の文字組み設定利用有無の文字列が混在しており、同様のデータが100件以上あります。大変困っています。
現状は、Illustrator27.9.5で対処しています。33 votes -
Rasterizing a clipped image/group of objects results in extra white space in the resulting image.
If I rasterize a clipped image, the result is the same size as the clipped image but with extra whitespace surrounding the clipping boundaries. Expected result, IMO, should be that the resulting image is only as large as the clipping object.
32 votesThis is expected to be fixed in Beta 28.6 build 62.
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illustrator crashes when using surface pen to draw
as soon as i use Illustrator to draw using my surface pen on my surface 4 pro illustrator crashes. it did this to me in the trail of cc 2018 however i assumed it was because of the trail version. i subscribed to cc 2018 a few days ago to draw and i haven't been able to draw with my tablet. mouse seems to work but as soon as i use a brush with my surface pen it crashes and will not allow me to generate a crash report as it stays gray forcing me to restart my computer.
30 votesRaghuveer Singh [10:04 AM]
Hello,Please accept my sincere apology for the inconvenience and disappointment the issue has caused. We do test our products thoroughly including running it through multiple beta testers and we really regret that this issue slipped past our quality checks.
We have a fix and is available in the pre-release build. Please visit https://adobe.ly/1o2SDsg and get the latest build for version 23.0.5 (Build 2). While the build is prerelease this build is still of production quality. Please feel free to use/recommend it for your day to day activity.
We would appreciate if you can give us the feedback on the correctness of the fix by pressing the Thumbs up button on the UserVoice page.Regards,
Raghuveer Singh | Sr. Software Product Quality Specialist | Illustrator Team
Creativity is all around you. -
Wake from Sleep Bug
M1 MacBook Pro, Mac OS 11.5.2. - AI 25.4.1.
Every time I wake my MBP from sleep, AI window is resized to half screen (horizontal) and all Palettes are whacked! all bunched in corner of screen, have to reset window size and reset palettes, every single time. Only AI does this, no other App.27 votesFix for this issue is available in Beta build 27.9.0.5. You can install this from CCD Beta Apps section.
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Breaking links for several selected symbols at once doesn’t work
At the moment it is not possible to unlink several selected symbols at once with the context menu command. Illustrator will unlink the symbol that is at the top in the layer panel.
If you use the symbol menu command to unlink the symbols all selected symbols are unlinked.
Thank you!
19 votesThe issue is no longer happening in Ai Beta 28.4.0.8
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Using Color Mixer in Control panel for stroke changes the color of the fill instead
I encountered this problem as seen in the GIF.
Selecting a stroke or fill from the control bar menu changes the active appearance. When using sliders, it doesn't. i have tested on different Windows 11 machines and different documents. Replicated the issue every time.
AI 29.0.116 votesThe latest Beta now has this fix included as well.
Please make sure the fix is ready to be pushed in GA build and comment back if you still experience problems with setting a color using Mixer mode from within Control panel.
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BMP bitmaps are seen as RGB, lose transparency and cannot be coloured in 28.5
Place a .BMP 1 bit file in AI 28.5. It is seen as RGB and cannot be coloured.
PSD and TIF bitmaps work fine.
See the recent answers in these posts: https://community.adobe.com/t5/illustrator-discussions/assign-spot-color-to-bitmap-no-longer-works/td-p/13138271
https://community.adobe.com/t5/illustrator-discussions/bitmap-issues-with-illustrator-28-5/m-p/14619511#M40760312 votesThe bug seems to be fixed in Beta 28.7.0.65
Please try to update and verify if it now works as intended for you.
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Generating doesn't work. 'Something went wrong' message gets displayed
Not generating neither object, nor scene or symbol...
12 votesThis issue is believed to be fixed in the build 28.4.0.20.
Please try to update and generate anything. Comment back if it works.
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Pressing Ctrl/Cmd+Enter in Color field no longer adjusts other color values proportionately with live color preview since 27.1.1
Prior to 27.1.1, when live color changes were made, we were able to use Ctrl/Cmd+Enter after changing a value to proportionally move all other sliders, which is an equivalent of dragging a slider with Ctrl/Cmd key held.
The face the preview is now live should not kill this old feature., since Ai surely can remember previous values.11 votesWe have fixed the issue and a build with the fix is available in Beta.
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Live Paint bucket tool preview error
Adobe Illustrator CC 2021 (25.2.1 64-bit) on Windows 10 Home Edition.
After the Live Paint Bucket tool is selected, out of the 3 preview swatches above the pointer, the center one is always wrong / inverted. This bug is consistent when we press the left & right arrow keys on the keyboard to select a swatch. On the other hand, the Swatches panel would reflect the correct option when the Live Paint Bucket tool is in used.
When the Live Paint Bucket tool is selected, the center swatch in the 3 preview swatches should accurately reflect the color option, just…
11 votesThe issue is no longer happening in Ai Beta 28.4.0.8
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Artwork gets shifted when an artboard is resized with width and height constrained and Scale Artwork Constrained enabled
CC 2025 v29.0 introduces the long-awaited "Scale Artwork with Artboard" option. When we drag the transformation frame with the Artboard tool, the objects are scaled synchronously, and the position’s calculated properly.
However, when we start to enter the width or height of the artboard, with Constrain locked, the objects get shifted relative to the artboard after being scaled.
The problem has been confirmed on both MacOS and PC.10 votesFixed in Beta 29.1.0.93
Please verify and comment back.
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Layer's options display 'Dim Images' turned on when it's off
- Go to Layer Options
- Enable 'Template' option
- Uncheck 'Dim Images to' option
- Hit OK
- Go to Layer Options again
- 'Dim Images' is on by itself, despite I turned it off in step 3
10 votesThe issue is no longer happening in Ai Beta 28.4.0.2
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Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.
This seems new to 27.9 and removes confidence in save presets.
Steps to replicate:
1) Save file as Adobe PDF format
2) Select [Smallest File Size] from presets.
3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
4) Click Save PDF
5) Save file as Adobe PDF format
6) Select [Smallest File Size] from presets.Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).
2022 Mac Studio M1 Max, Illustrator 27.9
8 votesThis issue seems to be fixed in Illustrator Beta 28.1.0.100.
Please update it (or install it from CCD, if you don’t have it) and verify if the issue is no longer happening.
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Stroke Inside is unchangeable on a compound shape
If you make a compound shape from two paths with strokes set to Inside, then this is retained for the compound shape and shown in the Appearance panel, but it's not reflected in the Stroke panel and it can't be changed there.
7 votesNo longer happens in Beta 28.7.0.23
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