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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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13 results found

  1. 84 votes
    How important is this to you?

    This issue was reintroduced in MacOS update Ventura. The team ran into another issue while implementing the workaround suggested by Apple. While the team revisits this issue, users can use workaround this issues by paste through context menu. Thank you all for the patience.

  2. Bug in entering number values in transform panel

    Version: CC 22 (and has happened in previous versions)
    OS: Windows 10

    There is a small bug that happens often when using the transform panel. I use it a lot to move and size objects with precision. Many times, I will want to move an object with the X and Y values. I will type a number, press enter and a completely different number value will automatically appear in the box and move it to that value. For example, I want to move an object to 4.25" in the Y axis and after I press enter, a value of 36.0833"…

    76 votes
    How important is this to you?

    It is now obvious the issue was not fixed fully. The developers are aware of it now. Let’s hope it will be fixed soon enough.

    If you have a solid order of steps which reproduce this behavior, share them in comments, because only some machines are affected. Please help the team to isolate it.

  3. Alt-Drag to Duplicate (and Shift to align) Only Works Intermittently

    Duplicating objects in Illustrator CC 2017 only works on occasion, it is not consistent as it was in previous versions. Holding Shift to align while dragging and duplicating also doesn't work. These were both key features of Illustrator and if there is a way to fix this problem I would be very interested to know how!

    22 votes
    How important is this to you?
  4. Shift-clicking a swatch in Control bar to show alternate color UI no longer works

    Shift-clicking a swatch in Control panel no longer opens the color mixer.
    Clicking a swatch in Control panel then double-clicking the swatch no longer works.

    Apple M1 MacOS Sonoma 14.5
    2024 Illustrator 28.6

    8 votes
    How important is this to you?
  5. フォントの検索と置換パネルで表示用に埋め込まれたフォントをアクティベート出来ない

    macOS14.7.2/27inch iMac/i5/32GB/1TB
    Illustrator ver.29.3

    再現手順
    1.新規ドキュメントを開き任意のテキストを入力しフォント(AdobeFontsより導入したもの)を指定する。
    2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
    3.指定したフォントをアンインストールする。
    4.先のドキュメントをIllustratorで開く。
    5.最初に表示される「環境に無いフォント」のパネルを閉じる。
    6.メニュー「書式→フォントの検索と置換...」を選択肢「フォントの検索と置換」パネルを開く。
    7.表示用に埋め込まれたフォントは追加のチェックボックスがグレーアウトしてチェックできない。

    期待する結果
    表示用に埋め込まれたフォントであってもフォントの検索と置換パネル上でAdobeFontsからアクティベートできる。

    実際の結果
    表示用に埋め込まれたフォントが検索と置換パネル上でAdobeFontsからアクティベートできない。

    ※表示用に埋め込まれたフォントであるということを明示的に表示するべきかもしれません。

    Translated:
    Step to Reproduce
    1. Open a new document, type in any text and specify a font (activated from Adobe Fonts).
    2. Check the "Embed permitted fonts for file preview" checkbox, save and close the file.
    3. Uninstall the specified fonts.
    4. Open the previous document in Illustrator.
    5. Close the "Missing Fonts" dialog that appears first.
    6. Select the menu item "Type > Find/Replace Fonts...".
    7. The additional checkboxes for fonts embedded for display are grayed out and cannot be checked.

    Expected…

    3 votes
    How important is this to you?
  6. Input Boxes turn blank when Tabbing

    Input fields turn blank when tabbing between them (tab key), and do not show the current value.

    Keywords:
    text entry
    text entries
    input fields
    input boxes
    blank
    white
    bug

    AI version 25.3
    macOS 10.17.7

    3 votes
    How important is this to you?

    Hi,

    Thanks for reporting this issue, Illustrator Team really appreciate this.
    We are able to reproduce this issue and investigating this further.

    Kindly use below mentioned workaround meanwhile:
    1)Set macOS UI to “System Preferences → General → Highlight Color to any other options in UI than Graphite”

    Regards
    Ankit Goyal

  7. UIスケールはどこ?

    V25.2.3
    環境設定<ユーザーインターフェース
    UIスケールスライダーが出てくると想定
    スライダー見当たらす。
    印刷やら効果やらのOK、キャンセルが画面上で見えないから使いにくいです。

    3 votes
    How important is this to you?
    Under Review  ·  PCM Miyuki responded

    Illustratorデスクトップ版の製品フィードバックへのご協力ありがとうございます。

    いただきました詳細を元に、検証作業に入らせていただき、検証後に再度こちらにコメントを投稿させていただきます。

    しばらくお待ちください。


    どうぞよろしくお願いいたします。

    Illustrator チーム

  8. When group is selected the "Make pixel perfect" option is missing in the proportes panel

    The "Make pixel perfect" option for selected objects is missing when they are grouped, in the previous version it was easily accessible from the top right corner icons now have to dig in the Object menu.

    2 votes
    How important is this to you?

    Hi,

    Thanks for reporting this issue.
    We are moving this under review, meanwhile what you can do is use Right Click > Make Pixel Perfect or turn on control panel from Window > Control.

    Thanks & Regards
    Nitish Agarwal
    Illustrator Team

  9. レイヤー名が入力しづらい

    Mac mini (M1, 2020)
    Bigsur11.4
    Illustrator25.3.1

    日本語の変換周りの問題かと思うのですが、レイヤー名が入力しづらいです。Photoshopでは問題がないので、Illustrator固有の問題か、私の環境がIllustrator上でのみおかしいのかと思います。

    レイヤー名を変更しようとする時、
    1・バックスペースで消去しようとすると文字が確定してしまう
    2・Tagキーで変換候補を選択しようとすると文字が確定してしまう

    伝わるかどうか不安ですが、動画を添付します。
    ずっと困っているので解決したいです。

    1 vote
    How important is this to you?
    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへご協力いただきありがとうございます。

    日本語の macOS のシステム環境設定>キーボード>入力ソースの「推測候補表示」が有効時に表示される変換候補ポップアップリストは、「Tabキーで予測された単語を選択」できる仕様です。

    しかし、Illustrator の場合、 Tabキーでは変換候補リスト項目の移動はされずに、パネルやダイアログ UI 上の次の項目に移動され、変換されていない文字が確定入力されしまうことを確認いたしました。

    追跡調査を行っております。
    開発の進展などがありましたら、こちらでご報告いたします。
    よろしくお願いいたします。

    Illustrator チーム

  10. Libraries content window disappear

    When you choose a color from the swatches save in the cloud library with an item selected on the canvas, in order to alter its color, the following bugs happens.

    If you do not "deselect" the libraries panel, and use the keystroke " ctrl + ] " or " ctrl + [ " in order to change the layout Z-index of a sub-layer, it makes the libraries items disappears altogether.

    The only way to fix it is to close and restart Illustrator.

    Thank you and good luck,
    Nico

    1 vote
    How important is this to you?
  11. Illustrator 2020 v24.1.1 - "Real-Time Drawing and Editing" can't save new symbol

    I tested the new Real-Time Drawing and Editing feature today and found that once I finished my drawing, dragging it over to the Symbols pane to create a new symbol as I normally would resulted in the attached error.

    This was the first bit of work I had done since enabling this new feature so I suspected it was the cause and I moved on to two other projects to confirm. One of those worked correctly - the simpler project - and the other did not. So two out of three drawings could not be turned into symbols, and the…

    1 vote
    How important is this to you?
  12. Menu Issues

    MacOS High Sierra 10.13.1
    Illustrator 22.0.1

    When the Application Frame is disabled, the menu items are displayed incorrectly. The "View" menu is attached.

    I have reset the preferences and the menus seemed to work fine, but when I disabled the application frame, they went crazy again.

    Also discussed on Twitter with Customer Care. https://twitter.com/scottzirkel/status/928392054660530176

    1 vote
    How important is this to you?
    Under Review  ·  Raghuveer responded

    Hi Scott,

    Thanks for reporting the issue. Illustrator team appreciates this.

    We are able to repro this issue at our end.

    With Best Regards,
    Raghuveer Singh

  13. Zoom options in View menu items have completely wrong labels

    There's an absolutely bizarre off-by-two error in the View menu in Illustrator CC 22.0 that I just noticed while working on something today.

    When initially starting Illustrator CC 22.0, the "Fit All in Window" and "Actual Size" items in the View menu have the correct labels (see attachment zoomoptscorrect.png). However, once a file has been opened, these menu items are assigned completely wrong labels, which should belong to the items two spaces lower in the menu — "Hide Edges" and "Hide Artboards", respectively (see zoomoptswrong.png).

    1 vote
    How important is this to you?
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