Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
352 results found
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artboard
I am having issues with the alignment of the image on the artboard. It seems the rectangle I used to cover the artboard isn't lining up. I am not sure if this is a problem or I simply don't know how to fix it
2 votesThe artwork has a small black dot on the right side, far away from the artboard. Watch closely at the right side of your 11×17.jpg image to notice it.
And export options were probably without ‘Use artboards’ tick.P.S. Please always provide the file you have problems with!
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Possible Bug - Crop Image Auto Resizing Crop Box in New CC Illustrator 2019
I'm not sure if this is a bug, or just a poorly executed new feature, but in the new Illustrator CC 2019 when you have a raster image in the file and you go to "Crop Image" the crop marquee automatically changes to a random size and shape instead of remaining at the edges of the image. I'm not sure if there is some hidden feature where it is trying to automatically detect where you might crop the image to by detecting the image edges, but this is super annoying when you are trying to do something like just adjusting…
2 votesYou are referring to the content aware crop feature: https://helpx.adobe.com/illustrator/using/whats-new.html#ContentAwareCrop
To turn this feature off please visit the Preference dialog (CMD+K) and turn off “Enable Content Aware defaults”
If I may suggest a workflow for you.
1. Use linked images, they not only are fast but also save disk space.
2. If you already have embedded images in your file, please use the unembed feature of Illustrator to export and link files automatically for you.
3. All linked images have this feature of Edit Original where you can edit images in a software of your choice like Photoshop.
4. If you have to share files to other users please make use of File menu>Package feature to collect everything including linked images and fonts in one directory. -
Oversize UI Elements in Ai 2019
I noticed that with the 2019 version of Illustrator (23.0), the entire UI of the software seems to be "supersized." It is as if every pixel is now rendered oversized. Not just in the drawing area, but all the tools, controls, panels, everything.
I've attached a "full screen" screen shot of the 2019 (v. 23.0) welcome screen, and the (reinstalled) 2018 (v. 22.1) welcome screen. Both are maximized on the same physical screen, the display on my MacBook Pro. See how the buttons and other elements are larger in the 2019 version? Like it is somehow zoomed in.
I do…
2 votesPlease refer to the link below to understand how to use Illustrator’s preference dialog to set the scale.
https://helpx.adobe.com/illustrator/using/customizing-workspace.html#Scaletheuserinterface -
Sellection tool won't let me resize shapes
I installed the new version of illustrator and since that I can´t resize shapes, text boxes, basically everything...
I've alredy tried to uninstall and reinstall and I can´t still resize shapes
can anybody help?2 votes -
Pattern brush
Pattern Brush start and end components should not appear when used on closed paths as in Illustrator CS6.
if you make a pattern brush with a red dot at the end, you can use it to find open paths in CS6 but not in CC2018. necessary for working with plotter/cutters.
2 votesI believe it’s fixed. If you still have a case when this doesn’t work for you, please comment back and share a test file directly in the comments (if you are allowed to), or send it over to sharewithai@adobe.com, providing the link to this report (https://illustrator.uservoice.com/forums/601447/suggestions/35328586)
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Font menu in the context menu won’t show
My font list has started to not show. I'm not sure what is causing it as it was ok then suddenly it stopped showing. Please see the attached file for more.
2 votes -
Align and Transform Not Working
Not sure if I can articulate it properly, but here we go:
By example: I'm working with a logo and each time I drag a guide down to flush against the top of the logo, it goes just past it or just above it. It won't let me place the guide directly on top. Another example, when moving items around with arrow keys or trackpad, items won't automatically center or align with whatever I'm trying to align it to. It's like if I have an item on the X axis at 12.23 and want to align item two with it,…
2 votesAs noted in comments the problem is most probably in the enabled Align Art to Pixel Grid option, in the right top corner. The grid is disabled, but the snapping occurs. There are some changes planned to streamline this workflow, because this is very generic problem.
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anchor point and handle display - no visible difference on screen
With CC 2018 update there is NO visible difference with ANY of the 3 options of the ANCHOR POINT AND HANDLE DISPLAY dialog in preferences.
THEY ALL LOOK EXACTLY THE SAME ON THE SCREEN!!!!!
2 votesWith version 22.1 there is feature preference added for anchor point and handle size under "Anchor Points, Handle, and Bounding Box display".
You can update to latest version of Illustrator to use the feature.
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Image File open but not showing up
When using the latest version of Illustrator cc I open vector images the image file opens however it is not visible, I do get visibility briefly when the file is shut down or resized from maximised within the program. It is only a fleeting view and disappears again when reopened or maximised?
2 votes -
Illustrator doesn't find color profile, which are shown in Indesign
Hi everybody,
I installed an eci color profile (pso-coated_v3) on my windows 10 computer (right-mouse-click, then install). In Photoshop CC and Indesign CC everything is fine, so it is installed correctly. But the new profile isn't shown in Illustrator CC.
I reopened Illustrator and also de- and reinstalled it...
Does anybody has got an idea, why the new profile doesn't show in in the color-settings of Illustrator?
Thanks a lot!
Best wishes
Rene2 votesAn installed color profile can be accessed and used like this:
Edit > Color Settings: Working Spaces, CMYK: choose the profile you need.
Then go to Edit > Assign Profile and set it.
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Free Transform resets frame after each use
If it was the only problem... Have you ever tried to "free transform" an object like you can do it with Photoshop in a breeze ? Free Transform tool (Free Distort) resets the handles to the rectangular bounding box after each handle drag! Super convenient to adjust a deformation! But did Adobe internally have the distortion tools proposed in Illustrator tested? there are 3 or 4 but all are tedious to use and very incomplete. Please, Adobe, put all this in the trash and replace these useless things with a single tool effective and intuitive... exactly like the "free transform"…
1 voteIllustrator today properly keep the Free Transform frame deformed after each use, until you destroy the group it creates.
If you still have problems with the way it works — please comment back.
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Stop remembering my last save as file type!!!
I've used Illustrator for decades, and the only file type that a new document should be saved as is an .AI file. For the love of God, please go back to .AI or allow me to choose .AI as my default file type!!!
1 voteWe have fixed this issue in latest version of Illustrator - v29.8.1
Please update your Adobe Illustrator and let us know your observations.
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Bezier handles become invisible
I use the latest version of Illustrator cc 2025, on Windows 10.
This problem has been going on for several, many versions back so it is not a version problem, but an Illustrator problem.When I work on a file for a long time, for example creating brands, so the entire table is full of tests, ideas, etc..
I noticed that after working on the document for hours, days, it gets to a point that the BUG appears...As shown in the photo, the yellow vector on the right is the original document. I cannot see on that vector and…
1 voteHappens when Cmd/Ctrl + H gets accidentally pressed, which is a hotkey for View > Show / Hide Edges command.
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Traditional Chinese UI Translation Issue Report--"屬性" (Properties / Attributes)
Traditional Chinese UI Translation Issue Report
To Whom It May Concern,I've encountered a translation issue in the Traditional Chinese interface of Adobe Illustrator, where two different functional panels share the same translated name, "屬性" (Properties / Attributes), which causes confusion for users.
Properties panel:
In Illustrator 2024, this panel was translated as "內容" . However, in Illustrator 2025, its name has been changed to "屬性".
Its function is to dynamically display the most commonly used attributes and control options based on the currently selected object or tool.Attributes panel:
This panel has consistently been named "屬性" (Attributes).
Its primary…1 voteThe issue has been fixed in the latest GA 29.7.1 build.
The older “Attributes” panel now shows as “進階屬性"(Advanced Attributes) instead of just “屬性”.
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Properties is Missing the Pathfinder Options
I use the Properties panel to make quick access to the Pathfinder options. I just fired up Illustrator ver 29.5.1 (64-bit) on my Surface Pro 3 (it's still chugging along!), and the there was a section missing. It usually appears right under Align, but it's not to be found. I tried increasing the size of the panel's tab, but there was nothing hidden below. I do clearly see a button to use Gen-Slop (no, thank you), but no Pathfinder.
While I can still access the Pathfinder panel itself without issue, I preferred to keep my work space as uncluttered as…
1 votePathfinder section in Properties appears only when more than one object is fully selected. If you need to see Pathfinder in all cases, including having only one point selected, like in this case, — use the dedicated Pathfinder panel instead.
Illustrator doesn’t offer a way to customize Properties or lock specific sections. If this is something you need — please upvote this request.
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Join Tool and overlapping paths - strange behavior
Hello, UserVoice and Illustrator community!
Join tool make strange behavior - problem with overlapping paths.
I took a ready-made example with an umbrella from a pink outline.
https://helpx.adobe.com/illustrator/using/tool-techniques/join-tool.htmlI used the join tool as in the example, everything is fine (it connected the intersecting outlines and the overlapping ones too).
Then I moved the green element a little and the join tool started to behave strangely.
Example on the top right (dark turquoise umbrella).
The intersecting outlines worked well.
But the overlapping ones - I did some nonsense, I got a loooong tail.I also moved the green element and…
1 voteThe paths are actually diverge or the intersection happens after the paths are extended, and not shortened, as explained in the comments
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Recolor artwork with patterns doesn't work
Using Mac OS Ventura 13.3
Adobe Illustrator 29.2.1As described, I am able to access the recolor artwork panel but when I click OK it doesn't do anything. Video below. It used to work.
1 voteThis behavior can be controlled with the Preserve Black option inside of the Color Reduction Options dialog, hidden under a small button at the top of the Recolor dialog
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Braille fonts are displaying incorrectly after latest update (29.1)
After doing the latest update, one particular font I use is displaying at a different spacing to what it was in the previous versions of illustrator and is incorrect.
Its a slight difference but I deal with braille on medicine so this is required to be very accurate. I have attached an example but am unable to upload the font, which is a unique braille font for our company.
I have gone back to the previous version of Illustrator for now to resolve this.
1 voteThe issue was resolved by the user with updating the font
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Placed AI files no more respect 'Crop to' setting
Since 29.1 update AI files are imported with bleed area no matter what setting is set during placement.
File->place ->[V] Show import options1 vote -
Can't open documents in Ai 2025
After launching I can open an initial file of my choosing but once that file is open I can't open a new file dialogue box or any other recent file
1 voteReinstalling the app solved the problem.
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