Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
653 results found
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Text edits have no undo, do not trigger file as updated
When editing a block of text. Back delete key does not work and forward delete key deletes from start of block instead of cursor/insertion point. Text has to be highlighted to be deleted. Undo for deleted text is unavailable. Document does not indicate any changes and can be closed without a save dialog and thus losing edits.
3 votes -
3 votes
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New update (23.0.1) shows Home screen instead of my actual file until I press F
Most of the times, when I open an AI file I can't see my actual artboard until I press F (Toggle Screen Mode). Once I switch the screen mode it shows a weird red color in the artboard (too fast to capture).
3 votesHi,
Sorry to hear that you are facing this issue. We have fixed similar issue in 23.0.3,
Can you please upgrade to 23.0.3 and let us know if your problem is resolved or not? -
Appearance of Black Feature Not Working in Illustrator CC 2019
The "Appearance of Black" feature is not working after installing Illustrator CC 2019. I've tried to disable and re-enable the feature, however all blacks appear as rich black now. The document shown in the attached screenshot is in CMYK color mode. The black box on the left is 100% K only, the box to the right is C: 60%, M: 50%, Y: 50%, and K: 100%.
Previously 100% process black only would display as shown in the preferences window. I've tried to open an old document and create a new CMYK color mode document, however the 100% K looks rich…
3 votesPlease check if Color Settings is set to “Emulate Adobe Illustrator 6.0”, If it is then change it to “North America General Purpose 2”.
Color settings changing to “Emulate Adobe Illustrator 6.0” is tracked here https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/35742949-color-settings-auto-defaulting
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GPU Preview displaying hidden shapes
In GPU Preview, turning off the visibility of a shape in the layers panel doesn't always hide the shape - it still remains on screen.
If I switch to Outline view the shape is hidden correctly.
If I switch back to GPU Preview the shape is still being displayed.
I have to reboot Illustrator to get GPU Preview to work correctly again.
And then it goes wrong again very soon afterwards.This has now happened several times.
I've also had shape fills showing as incorrect colors in GPU Preview, eg. a square with a white fill, suddenly started displaying as…3 votes -
Tools and panels never open
I am having a problem with Illustrator since a few days now and I just don't find solution for it.
Every time I open Illustrator it forgets that the Control panel, the Tools panel and the other panels such as Transparency, Layers, Color, etc. was opened. It is really annoying to open them every time.
Could someone give a solution. And I am using the latest version of Illustrator for 2 months now I think, and it started to do this only a few days ago.3 votesDoes anyone still have this problem in the latest builds?
Please comment if it’s still there (and if pressing Tab helps to show the UI.
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Type object selection by path does not work at all while Snap to Grid is enabled
Type object selection by path does not work at all while Snap to Grid is enabled.
It's been this way for years... guess I've finally had enough.
3 votes -
Pen tool glitch
When using the pen tool, the artboard glitches and a big gray area appears from the upper right corner (screenshot 1), glitches even more and turns yellow when scrolling or moving the cursor (screenshot 2).
Pen tool absolutely impossible to use.This started happening after last update (version 22.0.1 - 64 bit) on Windows 8.1
3 votesMandakh and everybody else that have this issue, is this still a problem for you?
The screenshots are not there in the report you made/voted for. -
Can't click on properties dropdowns
I just updated AI to the newest release and suddenly I'm unable to access extended properties not displayed on the main panel nor will it let me select and change colors via the properties panel. I also don't like that you've all decided what tools I work with constantly, I need to be able to customize what I need to keep open for my workflow optimization. Because if I could, I could work around this bug.
3 votes -
Transparency mask is displayed partially, with bars, exporting error
When using transparency mask, strange bars of masked areas appear in the artwork. This error occurs in when I export the graphic as a jpeg, etc.
3 votesIf anyone is still having this problem today, please share a packaged test file, along with the full specs of your computer. You can either share it all here in a comment or send the package directly to sharewithai@adobe.com (please then mention the link to the report: https://illustrator.uservoice.com/forums/601447/suggestions/31941946)
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Reflect tool in Illustrator doesn't work
I can't reflect an object, please help!
3 votes -
Snap to Point causes jumping with long Guides
I'm using very long guides to create a custom angled grid, and use Snap to Point to snap paths to intersections of those guides. However, sometimes the Snap to Point causes "jumping", i.e. it tries to snap to the intersection, but when it does, it scrolls the document a tad upwards, and hence goes immediately out of snap. Sometimes it even causes jumps of hundreds of millimeters. It doesn't always happens, but only with some guides intersecting in some points. I cannot really say what actually makes it happen.
I created a test file to where I isolated only three…
3 votesI wonder if you can still replicate the issue.
You never shared the test file you said you had, so it’s somewhat hard to replicate this. Also a video would be helpful as well.
Can you please try again?
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Stroke / Fille indicator sometimes in not in sync occasionally
On Illustrator 30.5.1 (Windows 11), the fill/stroke indicator in the toolbox occasionally renders out of sync with the internal active-paint state. The indicator shows stroke brought to the front, but clicking a swatch edits the fill instead of the stroke. Pressing X two or three times forces the indicator to repaint, and afterwards the behavior is correct again.
Steps to reproduce:
1. Press X so that stroke becomes the active paint. The indicator shows stroke in front, as expected.
2. Switch tools, use the Eyedropper, create a new object, or press D.
3. Click a swatch (or pick a color…2 votes -
テキストの色が変わってしまう
白にしていたテキストが、次ファイル開くと黒くなっていたり、その逆もあったり。最近多すぎます。
2 votes -
A border around active artboard, colored as a guide
Complaint! The new highlighted border around the active artboard is extremely distracting when trying to assess a design as a whole. This was not present until a recent update. Please add an option to disable this highlight entirely, or at minimum let us customize its color and width.
2 votes -
Swatch window is unresponsive/acting strangely?
I'm finding since updating to Illustrator 30.8.2 (Mac OS 27.0.1) that the swatch windows are behaving strangely? For example, if I select a colour in the swatch window, two will 'highlight' or sometimes not at all, or when I select a colour as part of artwork on an artboard, the colour doesn't highlight in the swatch window?
I'm also having trouble dragging colours to reposition them within the swatch window?
Is this a known issue?
2 votes -
Fonts not "resolving"
The fonts do not resolve, get picked up and installed, or re-installed on resolve missing fonts. I have to "resolve" them several times or delete and then reinstall. The whole process takes quite awhile. I wish the fonts would not go away, although "Anton" said it was still installed on my web font profile and my CC app.
2 votes -
Poor support for copies made with <use> syntax when importing SVGs
Adobe Illustrator has a well-known, long-standing bug when importing SVG files.
In the SVG code, to reduce file size, I originally used a syntax called
<use>(array copy) to generate the 91 vents, fan screw holes, and 36 gear teeth. However, Illustrator has very poor support for this "copy syntax," causing it to "lose" all of these elements during reading, resulting in an empty panel and bare circles.2 votes -
New guides are useless to me.
At the very least, automatically put them into their own layer where I can easily find them and then lock them if I wish. I also find your feedback system to be punitive to your customers.
2 votes -
Move feature does not start at "0"
Pressing Enter used to allow you to move an object by putting in the values. Now.....many times, it will jump to the position but act like that is the "starting" point rather than the original position. It's quite bothersome and wastes a lot of time trying to move objects by the move feature.
2 votes
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