Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
493 results found
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￥マークが文字化けする
Ai2020で制作したデータだと思います。Ai2021で開いたところ、「￥」が「＼」に文字化けします。
1 vote検証を行っていますが、各バージョンで再現できませんでした。
最新リリースバージョン「ver.26.2.1」の新規作成ドキュメントで再現されるか、ご確認いただけますでしょうか？
お手数をおかけいたしますが、よろしくお願いいたします。
Illustrator チーム
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Align Left Not working, AI 25.2.1, Mac OSX 15.7
Align Left Not working with large and/or many grouped objects.
1 voteIf this problem is still an issue for you, please provide some test files and a video demonstrating the workflow steps.
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Illustrator 25.1 (64 bits) doesn't open some files on previous versions
When I try to open some files created a year ago, Illustrator show me an error window which explains that the program have tried to recover the file but partially. When I click open, only an artboard appears and nothing else.
After that, I close the project and a pop up window ask to rate the recovery functionality. For now it is dreadful. Hope You can fix it soon
Thank you very much
1 voteThe team would need to study the files to detect a problem. Please send these to sharewithai@adobe.com
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Mascara de gradiente não funciona
Edição da mascara com gradiente não funciona
1 vote -
ウインドウ（W）→ワークスペース→初期設定（クラシック）で画面中央に縦長の枠が表示される。
画面中央に縦長ぼやけた枠が表示される。
イラストレーターを縮小化しても、画面中央にそのまま表示される。
縦長の枠が表示されないようにしてほしい1 voteKindly share a screenshot if this problem is still there for you
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Align to pixel grid not working
I'll have a shape like a rectangle that is, for example, 84px x 118.9999px (according to every panel with those dimensions). If I click "align to pixel grid," nothing happens. The expected behavior is for the 118.9999px height to become 119px. I run into similar issues with X and Y coordinates as well as W and H dimensions.
1 vote -
Eraser doesn’t work if I lock an object behind
Whenever I lock an object behind the object I am try to erase I can't erase anything. It is a really annoying bug that needs to be fixed.
1 voteDo you still have this problem?
Can you please share exact steps and/or a short video that demonstrates this problem clearly? It seems like it doesn’t happen anymore in the latest version. Please confirm or deny it.
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Vector fill shifting when exporting
I created a fill using vector lines that looks like a quilted look. I arranged the fill in the object to be centered. However, when I either open the AI. file in acrobat or export as png or jpeg the fill vector lines have shifted and are no longer centered. I have tried grouping the layers and locking the layers. THe only thing that seams to work is rasterizing, which I would rather not do in case I need to edit later. Plus, even when I rasterize in high 300dpi the lines don't look clear.
1 voteA test file is needed to investigate this. If you still have it, or you are a new user having a similar problem — please share one.
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Brush touch calligraphy broken
The calligraphy brush when I go to draw is glitching and failing to work.
1 voteIf you still have this problem, you’d have to share a test file and record the bugged behavior on a video. Please also comment back if it works properly for you now.
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Linear and radial gradient do not stay true to selected color's value
Linear and radial gradient do not stay true to selected color's value
Not an issue in freeform gradient1 voteDo you have the test fil you can share with the team?
Please remove anything sensitive from it and leave only the shape with the gradient. Do not move it into another doc or make sure it uses the same color mode as the original document does.
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Stroke not aligned with Fill
Stroke is not aligned with Fill
When Drawing, the stroke is not rendered on the actual place where it's placed and not properly aligned with Fill1 voteIt looks like your path using a brush applied to it, and it’s a loose and wobbling brush tip, not following the centerline. The fill knows nothing about the brush tip and strictly follows the vector path, unlike brush.
To solve the problem, you’d either have to use a different brush and make the path look wobbly at the object level with other means, like Roughen effect, or expand the appearance of the objects and fix the fill manually.
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Select Same Fill & Stroke not working, version 24.3
Select Same Fill & Stroke is not working in Illustrator CC, version 24.3. I'm using it on a large image traced vector pattern and need to change out the shape colors. I've used to do this all the time in past versions.
1 vote -
Links panel shows wrong colour space
In a CMYK document the Links panel shows RGB images as CMYK. In the example image a PNG, which can never be CMYK, is incorrectly reported as being CMYK.
This is in a CMYK Illustrator file. In an RGB file the image is correctly reported as being RGB. Placed CMYK images are correctly reported as CMYK.
1 vote -
Snap to point not working
Mac OS High Sierra 10.13.6, Illustrator 24.2
Selection points no longer seem to appear on hover and snap to point isn't working even if I quit the app and restart.
This is getting kind of ridiculous - trying to work is frustrating if you need to be precise with something.
1 voteIf you are still having problems with this, please provide a test file and a small video showing the exact workflow and the combination of options used. This would help to start investigation.
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Pasting goes to the back of the layer - and not on top!!!!!
When copying an object and then pasting the new object goes to the back of the stack of objects and not to the front! Please fix and make it go to the top.
1 vote -
Document Setup - Artboard size not showing cursor
Pre update the artboard size fields (W: and H: fields) after clicking Document Setup button in top toolbar would show cursor position. After updating to 24.2 the cursor is no longer visible. The field will highlight but we are not able to see the cursor position.
Please allow for cursor to be visible inside these fields.
1 voteJason, is this still an issue in the latest versions of Illustrator? Can you share a short video of how it looks for you, if it is?
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Opacity issues with white
Opacities are not working correctly. When I have a shape with with a normal opacity set to a level below 100 and above another shape that is white. The white appears as a color underneath and it should not. it should be invisible. Also multiply effect is producing incorrect color values. Please see attached image.
1 vote -
アプリが終了してしまう。
Illustrator2020でファイルを保存すると、アプリも終了してしまう。
1 voteHi,
Thanks for reporting the issue .
We are not able to reproduce the issue in house , Kindly provide following info to nail down this issue:1)Kindly provide the machine details and the test file which you are saving in illustrator .
Kindly share the test file with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.
Thanks & Regards
Ankit Goyal
Illustrator Team -
Expand Appearance stopped working for Offset Path on Illustrator 2020
Sometimes there's no way to expand the Offset Path you created. Some other times it works, so I'm pretty sure it's a bug
1 vote -
Create new file dialog box lags
When I'm working with multiple files, opening and closing, there are times where I copy an object to a new file. I use Command-N, but the dialog box lags and takes several seconds to show up. Is it trying to connect to something online? Why is there lag?
1 voteHi David,
i am not able to reproduce the issue at my end. Can you please share the following information:
1. Which OS you are working on?
2. What is the version of AI?
3. Have you stared facing this issue recently?
4. If you are using some other Adobe application, Is it happening in that application as well?Thanks
Anish
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