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Illustrator (iPad) Bugs

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How can we improve Adobe Illustrator (iPad)? Vote or report a bug — one problem per entry, please.

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738 results found

  1. Constant crashes

    Constantly crashes. Every few minutes the app crashes on 5th gen iPad and I lose my work. Tried rebooting, etc. Extremely frustrating.

    14 votes

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    0 comments  ·  Performance  ·  Admin →
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  2. Freezing

    Esta mal la aplicación en mi iPad.
    Ayuda

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  3. 書き出しをすると、配置していた画像が消える

    iPad版 illustratorにて、データを書き出ししたが、jpg.png,pdf全ての場合において、配置していた画像が消えた状態のデータになってしまう．

    ※スペック、環境については問題ない（iPad Air第4世代、空き
    容量問題なし)

    2 votes

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    0 comments  ·  Documents and Artboards  ·  Admin →
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  4. I am running iPadOS 17.0 beta and the app crashes whenever I try to take any action on any canvas.

    The app is starting normally, letting me access different existing files and creating new canvases. But as soon as I decide to take any action on any existing or new canvas, the app crashes.

    This happens for example when I want to erase, draw, paste, add layers, etc.

    Please fix ASAP!

    14 votes

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    4 comments  ·  Performance  ·  Admin →
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  5. Destination Folders open too easily when dragging/dropping files into folders

    Can you please increase the delay that determines whether to open the destination folder after dragging/dropping a file into that folder. Currently, it is very difficult to drop a file into a folder without also entering into that folder.

    Preferably, the default behavior should be to drag a file into a folder while remaining in the same directory. In order to drag a file into a folder AND enter that destination folder, the user should be required to drag and hold the file over the destination folder for roughly two seconds. This should prompt a visual indicator on the folder…

    1 vote

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  6. Cannot move files out of folders, or to another folder (‘My Files’ page)

    I cannot find a way to move a file out of a folder that it was accidentally added to. I cannot find a way to move a file from one folder to another folder.

    This may be considered a ‘feature request,’ though I feel that it is a bug as I’ve never come across a file management system that does not allow files to be moved between folders.

    Thanks! :)

    1 vote

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  7. anyone addressing bugs or basic malfunctioning?

    As an Illustrator desktop self taught artist/user for about 25 years, I have now struggled with an iPadPro for 18 months. Had I realized the limited functionality and time needed to discover and deal with the daily crashes & bugs, I would never have purchased it. The question being: is Adobe actually attempting to address this? OR is this just what I have to accept & plan for in my process? This help link appears to provide very little support or encouragement about the future of Illustrator on the iPad.

    3 votes

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    1 comment  ·  Documents and Artboards  ·  Admin →
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  8. Unable to Create New Doc

    Every time I attempt to create a new document Illustrator lets me name and set up. It opens the new document and immediately crashes. The only way I can create a new document is by duplicating one from a previous day, open it and then rename it. Apps and the iPadPro 12.9” are up to date. This behavior began before the most recent iPad update a few days ago.

    1 vote

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    3 comments  ·  Admin →
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  9. Application crashes

    the application turns off by itself on iPad Pro 11' gen4. I have all the updates done

    9 votes

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    0 comments  ·  Admin →
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  10. Crashing at launch on iPadOS 17

    It doesn’t even pass the splash screen, crashes immediately.
    iPadOS 17 Beta 4
    2020 iPad Pro 11 inch

    16 votes

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    2 comments  ·  Launch  ·  Admin →
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  11. Hebrew typing wrong direction

    When typing in Hebrew on iPad the direction is wrong!! It’s 2024 - why is it not working well as desktop?!

    2 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  12. App crashes every 5 minutes and work is gone

    The app crashes every 5 minutes when I try and draw. It won’t let me save and shows an error message and when it crashes I lose all of my progress from when I re opened the file.

    5 votes

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    0 comments  ·  Performance  ·  Admin →
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  13. App crashes after opening project

    App crashes after opening a project. Maybe it is caused by the update to iOS 17, but I cannot work in this way.

    4 votes

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    3 comments  ·  Performance  ·  Admin →
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  14. App crashing

    App crashes within a minute or two of opening. iOS and app are up to date and I even tried deleting and reinstalling the app but it continues to crash shortly after opening it.

    3 votes

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    0 comments  ·  Performance  ·  Admin →
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  15. Eye dropper randomly stops working on iPad

    Eye dropper will randomly stop working. I am using an iPad. I have had this happen on multiple projects. The eye dropper shows black when selected and stays black no matter what color I try to select. It is not a settings issue as I will use it multiple times before then it just will only show/choose black.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  16. I can't launch Illustrator on my ipad after installing IpadOS 17 beta

    15 votes

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    0 comments  ·  Launch  ·  Admin →
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  17. Shape builder tool frozen many times so flustrating !!!!

    I am so flustrated it worked so nicely and then it stopped. I cannot do anything, I really hope I can get soon some help. My work flow is disturbed:-(

    1 vote

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  18. Crashing constantly

    The app keeps crashing no matter what I do. I’ve done everything I was able to do on this forum and it still won’t stop. Everything is up to date.

    3 votes

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    2 comments  ·  Admin →
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  19. Selection of multiple items bug

    This happened in a large document with 15 + artboards. If you have an item in a layer, and that layer is in another layer, the selection tool bugs and you can only select everything on that board or just one thing

    1 vote

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    0 comments  ·  Layers  ·  Admin →
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  20. App constantly crashes + cant save a file error

    Hi!
    The app constantly crashes on my ipad 9.
    What I do:
    1. Open the app
    2. Open the project
    3. It crashes and doesnt let me do any action

    Before the above started to happen, there also was “cant save a file” error for a couple of months, I coudnt save any of my projects on ipad.

    So now I cannot use your app at all.

    I wanted to attach the log file here, but it writes that the file format is not supported (zip).

    Help, please.

    It is critical!

    17 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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Illustrator (iPad) Bugs

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