675 results found

1. Se me cierra la app cada vez que uso la barra de tareas

   Se me cierra la app cada vez que quiero usar cualquier herramienta lo que hace imposible el uso de la app.

   2 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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2. Crashes on undo

   App closes on its own and crashes when I try undoing an action.

   2 votes

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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3. Boa tarde o Illustrator no iPad esta sempre a fechar sempre que se mexe com o mouse mágico agradecia que resolverem este problema.
   1 vote

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   2 comments  ·  Performance  ·  Delete…  ·  Admin →
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4. When ever I open a document it freezes then crashes after a second (2020 iPad Pro)
   5 votes

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   1 comment  ·  Launch  ·  Delete…  ·  Admin →
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5. Freezing and crashing

   The app is freezing on all the documents rather it be new or old. I’m unable to select items as well as I’m unable to add text. The problem has only been noticed on iPads.

   5 votes

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   0 comments  ·  Delete…  ·  Admin →
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6. Ілюстратор для айпад — це кара божа. Взагалі не можна працювати, постійно закривається , за що заплачені гроші? Це не програма а якись непо
   1 vote

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   0 comments  ·  Edit…  ·  Delete…  ·  Admin →
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7. I cannot import any files to Ai iPad Pro!

   I cannot import any of my files into Illustrator! When I try, the screen gets slightly smaller and goes grey. I am unable to fulfill customer orders, PLEASE HELP!!!!!!

   2 votes

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   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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8. iPad crashes

   I am drawing in Illustrator on iPad and have crash every 5 minutes, I can’t work…

   52 votes

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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9. Crashing (Not worth the Money)

   After working for hours last night making designs for my business, I now cannot open them. The system crashes every time I try. Plus I could not get the texting to work. I just signed up for this app last night and I can tell you if this is what it does, I will not continue to use this App.

   2 votes

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. I can never export my projects, thats why i cant use anything!

    I don't know why, but even when I want to receive it by e-mail, it is not allowed to be added.

    1 vote

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    1 comment  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
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11. App randomly crashing

    My app keeps crashing with in a minute or two of being opened. I have the latest iOS and app version.

    10 votes

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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12. Resets my work progress when exporting

    Cannot export or allow access to photos on iPad even though permission is allowed then all a sudden app crashes and resets all my hard earned work.

    1 vote

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    1 comment  ·  Edit…  ·  Delete…  ·  Admin →
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13. As I zoom in and out, the image below as the reference disappears for moments

    I am illustrating and using an image as reference below (in an locked layer), so as I am zooming in and out, the image disappears randomly or for moments, it looks like a glitch, because the image does not delete or goes away from the locked layer below, it happens only when I’m zooming in and out while illustrating, and I just can’t stop the zoom, it is very essential for us designers and illustrators.

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    1 vote

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    0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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14. Se congela y se cierra

    Se congela y se cierra la aplicación. No me había pasado, apenas empezó este problema. Espero soporte.

    1 vote

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    0 comments  ·  Layers  ·  Edit…  ·  Delete…  ·  Admin →
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15. The app gets shut down

    The app shuts down as soon as I click any project file.

    2 votes

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    0 comments  ·  Delete…  ·  Admin →
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16. Illustrator on a new iPad is slow and shuts down

    Got a brand new Apple iPad and downloaded illustrator and photoshop, when opening illustrator and creating designs it gives me 1 minute and then shuts the whole app down and gets rid of all the progress, made in the time I get on my design.

    1 vote

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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17. Freezing and crashing

    Having issues with auto save on my iPad, since it keeps crashing and deleting all my work done. Issue clearly has not to be taken care of since online there’s been people complaining for the past 2 years. Just purchased subscription and can’t even use it.

    5 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. File won’t open, blank screen instead

    I’m a new user to illustrator for iPad. I’ve been working on a file that has kept crashing the past several days. For the last two days, I can’t even open the file. When I click it, I see the “creating preview” dialogue box. It loads fully then disappears. I click the file again, the “creating preview” dialogue box appears again. This time the file opens but I am met with a blank screen. No canvas, no layers, nothing. Then when I try to go back to the Home Screen, it doesn’t work.

    I created a new project and it seems to work fine. Not sure why my work in progress is not loading. Illustrator and iPad both updated to most recent versions. iPad has 256gb capacity with roughly 230gb remaining.

    I’m a new user to illustrator for iPad. I’ve been working on a file that has kept crashing the past several days. For the last two days, I can’t even open the file. When I click it, I see the “creating preview” dialogue box. It loads fully then disappears. I click the file again, the “creating preview” dialogue box appears again. This time the file opens but I am met with a blank screen. No canvas, no layers, nothing. Then when I try to go back to the Home Screen, it doesn’t work.

    I created a new project and it… more

    2 votes

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    0 comments  ·  Delete…  ·  Admin →
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19. Absurdly slow lag and constantly freezes to the extent it’s unusable.

    I am working on a fairly simple vector that I created in adobe capture. I am attempting to perfect all of the linework, but every time I try to select a different shape in my design, the app freezes. I click on it and wait and wait. I give it at least 30 seconds before I try to click again and nothing. Sometimes it takes 2-3 minutes before anything happens. Often after a few minutes, suddenly the tool changes from the point select tool to the entire object select tool (the top arrow tool instead of the second arrow tool.). Sometimes there is a blue box at the top saying something like, “Object Select.’ I have forgotten exactly what it says. I try to deselect and I can’t. Nothing happens, then finally it deselects and I see the tool has changed, so i change it back and try again. Often the same thing happens over and over again. When it does finally select the shape with the right tool, often I can edit it as long as I don’t zoom out or try to move around the artboard. If I do, it freezes and when it finally unfreezes my object has been distorted because instead of zooming out or moving, it moved part of the outlines of my object.

    I am using apple pencil. I tried using my finger while it’s lagging but that makes no difference. I updated my ipad to 16.5, and then updated adobe illustrator. This did nothing to help. It’s still so slow it’s unusable. Unfortunately my mac has died and i’m paying for all of this software, but only have my ipad to use it on. I am trying to get these pieces done for my shop so that I can make the money to get a new computer, but if I can’t use my ipad to make my vectors then I’m really limited here. I don’t know what else to do. I have searched and searched for some kind of fix, but I can’t find anything except lots of other people with the same problem and no solution. I keep restarting with no avail. I also closed every other app so ai is the only one running and it still won’t work. This app used to work great. I don’t know what happened.

    I am working on a fairly simple vector that I created in adobe capture. I am attempting to perfect all of the linework, but every time I try to select a different shape in my design, the app freezes. I click on it and wait and wait. I give it at least 30 seconds before I try to click again and nothing. Sometimes it takes 2-3 minutes before anything happens. Often after a few minutes, suddenly the tool changes from the point select tool to the entire object select tool (the top arrow tool instead of the second arrow tool.).… more

    2 votes

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    5 comments  ·  Performance  ·  Delete…  ·  Admin →
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20. Svg file will not open correctly

    I tried to open one of my saved svg files but illustrator does not open it completely (it recognises parts of the svg but does not display their proprieties- stroke, fill etc).Please see attached image

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    1 vote

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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