157 results found

1. No GPU using 27.2.315 beta

   No GPU using 27.2.315 beta
   macOS 10.15.4 (19E266)
   Radeon RX 570 8 GB
   Previously betas were OK.
   (GPU is available with 27.1.1)

   2 votes

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2. Beta Popup Partially Displaying

   The popup for Illustrator sharing betas are not displaying correctly and won't give me the option to stop the popups or sign up for them. You can't scroll up or down on them either.

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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   This has been fixed in latest version - 27.3.1

3. Not being able to save my artwork

   This has happened twice before, where I create a piece and try to save it, but I don't get the "where to save" pop up box. I tried everything, but it doesn't happen.

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4. List of Beta Features

   Maybe I'm just not looking hard enough, but is there a list of Illustrator beta features and differences from the current stable release of Ai?

   It's kind of crucial to know what's new or different in order to provide feedback.

   7 votes

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5. Assertion failure on loading a size preset

   Error when loading a preset

   Illustrator Beta 27.3
   Windows 11 latest version

   After starting AI Beta I wanted to load the preset Web-large 1920x1080.
   Right after opening the preset I got the message Debug Assert failed!
   Clicking Debug fixed it.
   It keeps happening.

   Complete text of the error:

   Debug Assert failed!
   {
   expression: "false"
   hash: "5c5eeb50-6241-3aac-e680-325300000026"
   message: "deleted UIDialog is getting accessed."
   sourceFile: "D:\Jenkins\ws\ilstmain\shared\META\dist\git\adobe\DVA\dva\shared\adobe\dvauxpui\adapters\src\Dialog.cpp"
   sourceFunction: "dvauxpui::adapters::Dialog::{ctor}::<lambda_7dc86b139c3956325e99582ff49bdc61>::operator ()"
   sourceLine: "287"
   threadID: "16432"
   threadName: "main"
   timestamp: "2023-01-21T16:36:50.0Z"
   }

   -------------- StackTrace --------------
   dvaui::ui::UINode::UISizeChanged ( @ 0) (dvaui.dll+0x000000000063F663)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006DB113)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006E0559)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D8E0C)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006E3C65)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (dvaui.dll+0x0000000000307F38)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (Illustrator.exe+0x00000000007E2977)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006D87F7)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017F3C)
   GetClassLongW ( @ 0) (USER32.dll+0x000000000002303D)
   KiUserCallbackDispatcher ( @ 0) (ntdll.dll+0x00000000000A2E44)
   NtUserMessageCall ( @ 0) (win32u.dll+0x0000000000001554)
   SendMessageW ( @ 0) (USER32.dll+0x00000000000178B8)
   GetDlgCtrlID ( @ 0) (USER32.dll+0x000000000001677B)
   GetDlgCtrlID ( @ 0) (USER32.dll+0x00000000000161A2)
   CloseThemeData ( @ 0) (uxtheme.dll+0x0000000000016E26)
   CloseThemeData ( @ 0) (uxtheme.dll+0x0000000000015821)
   GetDlgCtrlID ( @ 0) (USER32.dll+0x0000000000016325)
   dvaui::ui::OSWindow::UIDefaultHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006DA535)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006E0568)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D8E0C)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006E3C65)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (dvaui.dll+0x0000000000307F38)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (Illustrator.exe+0x00000000007E2977)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006D87F7)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017F3C)
   TranslateAcceleratorW ( @ 0) (USER32.dll+0x000000000002608A)
   KiUserCallbackDispatcher ( @ 0) (ntdll.dll+0x00000000000A2E44)
   NtUserSetWindowPos ( @ 0) (win32u.dll+0x00000000000018D4)
   dvaui::ui::OSWindow::UISetGlobalStructureRect ( @ 0) (dvaui.dll+0x00000000006E19FA)
   dvaui::ui::OSWindow::UIDPIChanged ( @ 0) (dvaui.dll+0x00000000006DA458)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006DB3A3)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006E0559)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D8E0C)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006E3C65)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (dvaui.dll+0x0000000000307F38)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (Illustrator.exe+0x00000000007E2977)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006D87F7)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017F3C)
   DestroyCursor ( @ 0) (USER32.dll+0x00000000000284CC)
   KiUserCallbackDispatcher ( @ 0) (ntdll.dll+0x00000000000A2E44)
   NtUserSetParent ( @ 0) (win32u.dll+0x00000000000022B4)
   dvaui::ui::OSWindow::UISynchronizeParent ( @ 0) (dvaui.dll+0x00000000006E3711)
   dvaui::ui::OSViewContainer::UISynchronizeParent ( @ 0) (dvaui.dll+0x00000000006C1224)
   dvaui::controls::OSEditTextWIN::UISetParent ( @ 0) (dvaui.dll+0x000000000030160E)
   dvaui::ui::UIContainer::DeleteChildren ( @ 0) (dvaui.dll+0x0000000000623F7B)
   dvaui::ui::OSWindow::~OSWindow ( @ 0) (dvaui.dll+0x00000000006D32EA)
   dvaui::ui::UIDialog::~UIDialog ( @ 0) (dvaui.dll+0x00000000006A60E7)
   dvacore::threads::CallFromMainThread ( @ 0) (dvacore.dll+0x000000000023F974)
   dvacore::utility::RefCountedObjectWithWeakPtr::ReleaseUseCount ( @ 0) (dvacore.dll+0x00000000004A09E0)
   dvauxpui::adapters::Dialog::~Dialog ( @ 0) (dvauxpui.dll+0x000000000000E91C)
   dvauxpui::Initialize ( @ 0) (dvauxpui.dll+0x000000000003DB86)
   torq::api::alpacadialogref::~alpacadialogref ( @ 0) (dvauxpui.dll+0x00000000000BC677)
   dvauxpui::adapters::Dialog::~Dialog ( @ 0) (dvauxpui.dll+0x000000000000EAD3)
   dvacore::threads::AdaptCurrentEventLoopAsExecutor ( @ 0) (dvacore.dll+0x00000000002211CA)
   dvacore::config::GetVersionString ( @ 0) (dvacore.dll+0x00000000000B7C82)
   dvacore::config::GetVersionString ( @ 0) (Illustrator.exe+0x00000000007E2977)
   dvacore::config::GetVersionString ( @ 0) (dvacore.dll+0x00000000000B7D88)
   dvacore::config::ExecuteTopLevelFunction<void> ( @ 0) (dvacore.dll+0x00000000000BC750)
   dvacore::threads::AdaptCurrentEventLoopAsExecutor ( @ 0) (dvacore.dll+0x0000000000221390)
   dvacore::utility::OSComponent::GetType ( @ 0) (dvacore.dll+0x0000000000222048)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017D41)
   exo::app::OSAppBase::PumpMessage ( @ 0) (exo.dll+0x000000000000F946)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (exo.dll+0x000000000000FA89)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000007E4C26)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000009364F4)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000002D6C41)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x0000000000CDE06E)
   gudeVersion ( @ 0) (Illustrator.exe+0x000000000151E1DE)
   BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x00000000000126BD)
   RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000005DFB8)

   Error when loading a preset

   Illustrator Beta 27.3
   Windows 11 latest version

   After starting AI Beta I wanted to load the preset Web-large 1920x1080.
   Right after opening the preset I got the message Debug Assert failed!
   Clicking Debug fixed it.
   It keeps happening.

   Complete text of the error:

   Debug Assert failed!
   {
   expression: "false"
   hash: "5c5eeb50-6241-3aac-e680-325300000026"
   message: "deleted UIDialog is getting accessed."
   sourceFile: "D:\Jenkins\ws\ilstmain\shared\META\dist\git\adobe\DVA\dva\shared\adobe\dvauxpui\adapters\src\Dialog.cpp"
   sourceFunction: "dvauxpui::adapters::Dialog::{ctor}::<lambda_7dc86b139c3956325e99582ff49bdc61>::operator ()"
   sourceLine: "287"
   threadID: "16432"
   threadName: "main"
   timestamp: "2023-01-21T16:36:50.0Z"
   }

   -------------- StackTrace --------------
   dvaui::ui::UINode::UISizeChanged ( @ 0) (dvaui.dll+0x000000000063F663)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006DB113)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @… more

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6. USD exports can't be imported into Apple's AR tools

   It's great to see the USD tools getting closer to release, and I can confirm that I can preview the USD files that Illustrator makes in macOS. However, because they're USD and not USDZ, I can't import them into any of Apple's Developer tools, and they throw errors when trying to import them into Reality Converter.

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7. The mouse wheel is broken for both scrolling and the animated zoom in 27.2.0.315

   The behavior of the mouse wheel is changed drastically for both scrolling and the animated zoom in 27.2.0.315!
   For some reason the Beta seem too treat one rotation of the wheel as an infinite and uninterrupted one, unless the mouse is moved. It leads to infinite scroll and instant zoom, completely unusable. Please take a look at the screen recordings attached.

   27.1.1_wheel.mp4 is how the released version behaves. One tick of the wheel — one step of zoom (with Animated Zoom on), or one scroll step.

   27.2.0.315_wheel.mp4 is how the Beta does it. If I don’t move the mouse when I move the wheel, it gets scrolled all the way uninterrupted, and zooms to the extreme in a blink. Just terrible!

   The behavior of the mouse wheel is changed drastically for both scrolling and the animated zoom in 27.2.0.315!
   For some reason the Beta seem too treat one rotation of the wheel as an infinite and uninterrupted one, unless the mouse is moved. It leads to infinite scroll and instant zoom, completely unusable. Please take a look at the screen recordings attached.

   27.1.1_wheel.mp4 is how the released version behaves. One tick of the wheel — one step of zoom (with Animated Zoom on), or one scroll step.

   27.2.0.315_wheel.mp4 is how the Beta does it. If I don’t move the mouse when… more

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8. Wireframes went wild

   hello all. this is what I have encountered as a problem with wireframes expansion. Complex shape ended up with bunch of paths, its the outline mode btw, no stroke there what so ever

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9. Would like to see more information on the twist and taper additions
   2 votes

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10. I can't save anything made in the Beta application

    A popup stating I don't have the right permissions required to save my work appears, and then the application crashes. I've lost 2 pieces of work now.

    2 votes

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11. There is an issue when resizing the window

    Please see attached .mp4. Thank you

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    1 vote

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12. Keep Real size when applying Substance to a Shape

    Could it be possible to keep the physcal scale of a substance (when given as metadata) In some case it's mandatory to in industrial/fashion design to use the actual size of a material to be alligned to the shape's geometry.

    Many Thanks

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13. AI CC V 26.1 160 Shadows are still clipping (3D and Materials)

    Shadows are still being clipped in this new version when extruding a simple square object or other objects. Revolved objects, too. The object is well within the artboard boundary, yet there is what appears to be a square mask (hard edge) around the perimeter of the soft shadow, at any render setting.

    The image's gray area is the canvas, so you can see the artboard's boundary is not clipping the shadow.

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    11 votes

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14. Que comentario te dejo si no me dejas ingresar

    No puedo sugerir nada, no me dejas entrar

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15. RGB/CMYK

    All of my files have been converted to RGB even though it says the document mode is CMYK. When I try to convert the colors to CMYK nothing changes. I need my artwork to be in CMYK for printing purposes. This has happened to all of my files and nothing is working.

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16. Branding of Review/Share Page

    This collaboration feature is actually quite nice to get client feedback. It’s simple and provides just enough functionality. However, I’d be more inclined to use it if our own brands had some presence on the page. I have worked with various online feedback apps and most paid versions at least provide a logo we can drop into place. A good spot is where the Creative Suite logo sits. Besides, there’s already an Adobe logomark in the top-right of the page.

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    6 votes

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17. This is a bug report.

    Illustrator has a BIG problem i mean the user experience is TRASH. if your using illustrator for the first time then you will be COMPLETELY lost and no sane person is gonna watch a 3 hour tutorial on how to use JUST 1 feature on this app. This app has a problem with the tools not working how they were somewhat intended to. I've been using this app for about 7 weeks now and it still hasn't impressed me, the only consistent thing this app does is DISAPPOINT me. Either this app will go down or something needs to change.

    1 vote

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18. i can't find 3d and material in windows menu

    only in effects menu 3d is available which has extrude and bevel only. there is no 3d and material in windows menu. where do i find the materials and 3d?

    2 votes

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19. Issue with Selection Tool

    While working on a project, the selection tool will switch to the hand tool and won't change for a few minutes. Sometimes longer.

    10 votes

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20. Não consigos salvar arquivos no meu AI. Aparece o que está no print.

    Não consigos salvar arquivos no meu AI. Aparece o que está no print.
    Já desinstalei e reinstalei e nada! Continua aparecendo essa mensagem ao salvar.

    Para conseguir salvar um arquivo preciso tentar várias vezes no "salvar como".
    Alguém sabe como resolver?

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    1 vote

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