157 results found

1. Problem with the connection between adobe cc, the redirection to the web and from the web to Illustrator Beta guided tuts.

   -Operating system: Win 10 pro/ 22H2 version.
   -System type: 64-bit operating system, x64-based processor.

   Adobe Illustrator Beta.

   I opened Adobe CC Desktop. I went to App button option and clicked on the top orange banner that it says "Recolor your world" in the "Get started" button, the one that it´s above the Intlled app list. The link took me to the web page from Adobe CC that says "We'll use the Creative Cloud desktop app to open Illustrator" and the desktop Illustrator opened, so far no problem. When Illustrator opened, it showed me a sign that says that there´s an issue with my Wacom driver (I don´t have my tablet connected right now and the driver it´s up do date) so I closed Illlustrator and opened it again from Retry in the web page and that sign didn´t pop up anymore. Intead of that, a demo vector illustration appeared and two or three extra windows made the atempt to open, wich I guess are the step by step recolor tutorial as usual but they closed instantly, like a flash and I was only left with the vector image. Si I closed it, I went to the CC web page again, in this part: Having trouble? Retry or get help. I clicked on Retry and the same thing happened, I did it like 5 times, I closed mi Adobe CC desktop, started all over but the tutorial windows inside Illustrator kept clossing and when I clicked Search tools, help and more ,then on other tuts like the one called Creative and Painterly effects another window attemped to open but it closed up and just the demo ilustration was there, the same thing.
   I think It´s already a really messy connection to go from the Adobe CC desktop, to the web page and that the web page opens my desktop Illustrator, why not going from a desktop app to another desktop app that it´s already installed? At least for me, it´s quiet logical that this kind of issues are more likely to happen with all the steps that are in the middle. It looks like a programming connection issue to me (I can be totally wrong, just my opinion) but the clearer and simplier the instructions the code (in the programming) sends, the better, if there´s a maze between conecting 3 dots (desktop,web,desktop+tuts) , it´s more likely that something fails in the midddle of the conection attempt.
   I leave the captions down below.

   Thanks!! :)

   -Operating system: Win 10 pro/ 22H2 version.
   -System type: 64-bit operating system, x64-based processor.

   Adobe Illustrator Beta.

   I opened Adobe CC Desktop. I went to App button option and clicked on the top orange banner that it says "Recolor your world" in the "Get started" button, the one that it´s above the Intlled app list. The link took me to the web page from Adobe CC that says "We'll use the Creative Cloud desktop app to open Illustrator" and the desktop Illustrator opened, so far no problem. When Illustrator opened, it showed me a sign that says that there´s an… more

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2. MB Pro (2019) 32gb RAM - 2 TB SSD etc. - Beta is continuously crashing with files of any significant size, standard AI runs fine?

   Anybody experiencing consistent crashes with MacBook Pro or similar machine? I can run the same files with ease in the standard version however large or multiple projects open in the beta version continue to lag and then crash. Any ideas? I have disabled all external plug-in, autosave features, etc. - Cloud is in use rarely, however always on 1gb internet speeds. Open to ideas!

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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3. Loupe Deck in Illustrator Beta crashed

   When I used Loupe Deck on Windows 11 (newest updates are done) and use any key — Illustrator Beta crashed. In the normal Illustrator I don't have any problems. The newest updates of both are made it. In windows and other programs I don't have a problem like this.

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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4. Bug - unable to select texts and move text upon selection

   Unable to select certain text and layer is not locked. Tried dragging cursor to select all texts and unselect other texts to select the leftover texts (that's the only way around it), and tried moving texts to align but unable to move or drag. Serious bug here. Tried rebooting computer and restarting both Beta and Ai, it's still the same.

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   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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5. AI Window keeps going behind other windows when selected

   When I have AI open and select the application's window, AI keeps going behind other desktop windows when selected. I tried resetting preference and that seemed to fix it, but now it is back to doing it. This has been going on for 6+months (started happening after an update).

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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6. colourproof is not available

   Colourproof is not available (27.4.1) in RGB or CMYK – doesn´t matter

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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7. Mockup Panel Disappeared after crash

   On the new Illustrator Beta 27.10, I was able to open the new Mockup window with the preset mockup categories. While trying to use it, the program crashed. After re-opening Illustrator, the new Mockup panel is no longer under "Windows". Tried restarting computer, still not there.

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8. illustrator 27.4.1 crash when click CTRL+SPACE BAR or ZOOm HAND Tools

   illustrator 27.4.1 crash when click CTRL+SPACE BAR or ZOOm HAND Tools

   PLEASE FIX IT !!

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9. I can't use Enter / Return key when typing

   I can't use Enter / Return key in type - Why can't I press enter to start a new line of text?

   For example:

   I can't press Return
   Like this:
   and start a new line of text
   or the Enter key
   (or use soft return holding the shift key) it just jumps out of the text and selects the text box

   Each time I'm typing and press Return or Enter Illustrator goes out of type and selects the text box instead.
   I'm having to type in Notes or an Email to create the correct type. Please help.
   I've check all my text settings including Leading. I've also checked and this works normally in Illustrator 26.5 so it means I'm using that and not the Beta version.

   I'm using Illustrator Beta Version 26.6 on Mac OS Monterey 12.5.1

   I can't use Enter / Return key in type - Why can't I press enter to start a new line of text?

   For example:

   I can't press Return
   Like this:
   and start a new line of text
   or the Enter key
   (or use soft return holding the shift key) it just jumps out of the text and selects the text box

   Each time I'm typing and press Return or Enter Illustrator goes out of type and selects the text box instead.
   I'm having to type in Notes or an Email to create the correct type. Please help.
   I've check all… more

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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The next beta build should have the fix

10. Can't open HELP window

    Ai - BETA version -
    It was working fine at first but then the "help" window when clicked started to appear and disappear instantly. So fast that it is impossible to write down the drawback.
    I uninstalled the program and reinstalled it and still the same. I don't know what to do

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11. テキストボックスの異常

    テキストボックスの操作が非常に難しくなりました。
    IllustratorかOS、どちらかのアップデートのタイミングのように思われます。

    テキストボックス内で任意のテキスト、あるいは行を選択する際に、選択範囲が勝手に大きくバックしたり先に広がったりして、
    狙ったところを選択するのにとても手間取ります。

    また、テキストの回り込みを適用したテキストボックスの、
    オプションキーを使ったコピーができません。

    全体を選択してオプションキーを押しながら移動すると、
    回り込み用のオブジェクトだけが移動して、テキストボックス本体は動きません。

    ご対応をお願いいたします。

    MacbookPro2021　OS13.2.1　Illustrator27.3.1

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12. Custom presets for Asset Export

    The newly added feature in beta to save custom presets in "Asset Export" does not work properly.

    It only saves "x" factor scales. Other scales "Width", "Height" or "Resolution" don't save at all but are instead converted to "x" scales. So 1000px becomes 1000x.

    Check out my video to showcase the issue:

    https://app.screencast.com/0kmPP1wFG3kwP

    This seems to be a bug.

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13. Controls stuck on Magnifier (Zoom tool)... HELP

    Controls stuck on Magnifier (Zoom tool) and won't let you use any other tools... HELP

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14. AppleScript Bugs Latest versions

    The latest Illustrators have NEW bugs I have consistently experienced on multiple machines with mixed intel/m1/m2 Macs with the following:

    1) Getting Name of Artboard no longer works
    Examples

    "tell application "Adobe Illustrator"
    tell document 1
    set artboardName to get name of artboard index 1
    end
    end"

    or

    "tell application "Adobe Illustrator"
    tell document 1
    set artboardName to (name of artboard index 1)
    end
    end"

    2) Make Artboards MRAP Error when doing consecutively failing more often with a document containing more than one artboard. For example the following script always fails at the 6th repeat if one artboard and the 5th repeat if starting with 2 artboards......4th if starting with 3 artboards.......and so on.

    "repeat with aNumber from 1 to 10
    tell application "Adobe Illustrator"
    tell document 1
    set allArtboards to (artboards)
    set abRec1 to (artboard rectangle of artboard index aNumber)
    set {leftBound, topBound, rightBound, bottomBound} to abRec1
    set heightDim to topBound - bottomBound
    set widthDim to rightBound - leftBound
    set newTopBound to topBound - 36 - heightDim -- 36 is the vertical spacing between artboards
    set newBottomBound to newTopBound - heightDim
    set newArtboard to (make new artboard with properties {artboard rectangle:{leftBound, newTopBound, rightBound, newBottomBound}})
    end tell
    end tell
    end repeat"

    The latest Illustrators have NEW bugs I have consistently experienced on multiple machines with mixed intel/m1/m2 Macs with the following:

    1) Getting Name of Artboard no longer works
    Examples

    "tell application "Adobe Illustrator"
    tell document 1
    set artboardName to get name of artboard index 1
    end
    end"

    or

    "tell application "Adobe Illustrator"
    tell document 1
    set artboardName to (name of artboard index 1)
    end
    end"

    2) Make Artboards MRAP Error when doing consecutively failing more often with a document containing more than one artboard. For example the following script always fails at the 6th repeat if one artboard and the… more

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15. Snap to pixel is gone.

    When designing artworki for video and the web it is critical that you maintain precise alignment with the pixel grid. Previous versions of Illustrator had a Snap To Pixel option in the view menu. This is not gone. It makes designing for the web and video nearly impossible when dealing with fine lines and hard edges.

    Put it back.

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16. Illustrator 2022 doesn't support Emoji Characters

    Someone IT fella in Adobe Illustrator removed the Emoji as characters in Illustrator 2022! Now we are not able to type Apple Emojis in Illustrator!

    PLEASE FIX IT!!

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    Need More Info  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

    Please share a screen recording, are the glyphs inserted through Apple Emoji & Symbol panel? Or glyphs inserted through Type > Glyphs panel?

17. No GPU using 27.3.416 beta

    No GPU using 27.3.416 beta

    macOS 10.15.4 (19E266)
    Radeon RX 570 8 GB

    Adobe can you hear us?

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    Under Review  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    We are able to reproduce the issue in house and working on providing a probable fix soon. Thanks for reporting the issue !

18. No GPU using 27.3.407

    No GPU using 27.3.407 beta
    macOS 10.15.4 (19E266)
    Radeon RX 570 8 GB

    (GPU is available with 27.1.1)

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19. Beta App Naming Consistency

    I’ve got no clue where to post this as I only see a Prerlease forum for Illustrator and not a Beta forum. Anyways, for the love of Pete, Adobe can you please be consistent in naming your beta apps.
     
    The Photoshop app is named as such. The folder tree: Adobe Photoshop (Beta) > Adobe Photoshop (Beta).app.
     
    But the Illustrator beta app is: Adobe Illustrator (Beta) > Adobe Illustrator.app.
[With no beta in the app name.]
     
    Why do I care? Because some of us on macOS use the Command+P system search to open apps. Doing a search for Illustrator Beta returns only the folder, not the app.

    I’ve got no clue where to post this as I only see a Prerlease forum for Illustrator and not a Beta forum. Anyways, for the love of Pete, Adobe can you please be consistent in naming your beta apps.
     
    The Photoshop app is named as such. The folder tree: Adobe Photoshop (Beta) > Adobe Photoshop (Beta).app.
     
    But the Illustrator beta app is: Adobe Illustrator (Beta) > Adobe Illustrator.app.
[With no beta in the app name.]
     
    Why do I care? Because some of us on macOS use the Command+P system search to open apps. Doing a search for Illustrator Beta returns… more

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20. 保存できない

    制作データが保存できない（ID-5000）

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