194 results found

1. Collapsed panels won't open when clicked!

   I keep some panels permanently expanded (eg. Character, Paragraph, Pathfinder/Align/Transform) with other ones like Transparency, Swatches etc. collapsed and tacked to the sides (see screenshot). When using 28.7.1, none of the collapsed panels will expand or respond to clicking any part of the panel. The only way I can expand them is to manually go into the Window drop down and click the name of the panel I need to expand.

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   6 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. 文字スタイルの割注を適応さる。垂直比率100％以外で行がズレる

   添付したPDFに記入の通りですが、
   ※llustrator27.9.6 で作成した文字列に文字スタイルの割注を適用する。
   ※Illustrator29.0 以降で開いた場合に垂直比率＝100％以外の文字列は、行がズレる
   ※これは「仕様である」 or「 バグのため改善を見込める」ご確認いただきたいです。

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   Completed (Comments Open)  ·  6 comments  ·  Delete…  ·  Admin →
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3. Typing text and changing color don’t get immediately updated on canvas

   The work done is not visible instantly. I can see the changes when zoomed in. The preview section is not working properly.

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   Under Review  ·  11 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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4. Pencil live feedback not working on new update!
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   7 comments  ·  Tools  ·  Delete…  ·  Admin →
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5. Performance operations are greatly affected by memory usage.

   1. The software has excessive memory usage upon startup, occupying about 1.2 GB, while CDR only takes up a few hundred MB.
   2. There is lag when continuously zooming in, changing, or copying content.
   3. The content consists of text and icons, with 60 artboards taking up more than 3.5 GB of memory, which is too much.
   4. The performance on a graphics card P1000 with 2 GB is not as good as CDR.
   5. There is room for optimization to make better use of multi-core and multi-threading capabilities.

   (Note: The original list had an item '4' which seems to be missing, so I translated the list up to item '5' and then '6' as provided.)

   1. The software has excessive memory usage upon startup, occupying about 1.2 GB, while CDR only takes up a few hundred MB.
   2. There is lag when continuously zooming in, changing, or copying content.
   3. The content consists of text and icons, with 60 artboards taking up more than 3.5 GB of memory, which is too much.
   4. The performance on a graphics card P1000 with 2 GB is not as good as CDR.
   5. There is room for optimization to make better use of multi-core and multi-threading capabilities.

   (Note: The original list had an item '4' which seems to be missing, so I translated… more

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   6 comments  ·  Performance  ·  Delete…  ·  Admin →
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6. Illustrator Crashed at Startup after PR Beta, Media Encoder Beta Updated

   Illustrator Crashed at Startup after PR Beta, Media Encoder Beta Updated (?!)

   Hi, my Creative Cloud app updated those beta at 2024-08-06 18:00-18:30 then it break out my Illustrator that when I launch it each time, it is a super idea issue...

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   2 votes

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   7 comments  ·  Launch  ·  Delete…  ·  Admin →
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7. Manual Dimensions don’t stick to the objects they are intended to be linked to

   Starting form Ai Beta 28.4.0.7, dimension objects are sticky (linked) to the objects we click with the Dimension tool — so that when we move or transform the objects, their linked dimensions move with them.

   For some reason this applies only to 'Aligned dimensions' (those that are made with the click-drag-release method).

   When we use click-click-click method, Illustrator creates 'Manual dimensions', which look the same way as the aligned ones, but for some peculiar reasons that makes no sense to us, are not sticky.

   This means that we can’t apply live and linked dimensions to objects that are anything more complex than a simple rectangle (which are the majority of things we need to measure) and we can’t move the artwork without dimensions self-expanding (because currently we can’t move dimensions WITH objects either).

   This makes the whole sticky-live-linked thing just a toy, barely usable for real work. This is not how other apps and plugins for Illustrator do this, because it makes no sense.

   And finally, if you compare this behavior with the way Angular dimension works — it correctly links the dimension with both methods!

   Please fix the bug.

   Starting form Ai Beta 28.4.0.7, dimension objects are sticky (linked) to the objects we click with the Dimension tool — so that when we move or transform the objects, their linked dimensions move with them.

   For some reason this applies only to 'Aligned dimensions' (those that are made with the click-drag-release method).

   When we use click-click-click method, Illustrator creates 'Manual dimensions', which look the same way as the aligned ones, but for some peculiar reasons that makes no sense to us, are not sticky.

   This means that we can’t apply live and linked dimensions to objects that are anything more… more

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   25 votes

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The latest Beta 28.5.0.78 allows manual dimensions to stick to arbitrary points and recalculate correctly when objects are repositioned or transformed — just as we expected it to. This includes gaps also.

   Please try it and see if it works for all the cases you have and comment back.

8. Issue with Eyedropper Tool Not Sampling Gradients from Images in Latest Illustrator Beta Update

   Dear Adobe Support Team,

   I’m experiencing an issue with the Eyedropper tool in the latest update of Adobe Illustrator. Previously, I was able to sample gradients directly from images and apply them to other objects with the Eyedropper tool, and this feature worked smoothly. However, since updating, the tool no longer seems to pick up gradients as it did before, even though I have not changed any settings.

   I've confirmed that the Eyedropper tool is functioning correctly with solid colors, but when I attempt to sample a gradient from an image, it only applies a single color instead of the gradient. I have checked the Eyedropper settings but found no specific options to ensure gradients are included. Additionally, I've attempted to reset the tool settings and reinstall Illustrator, but the issue persists.

   Could you please advise on how to restore this functionality or let me know if this is a known issue with the latest update? This feature is essential for my work, and any assistance would be greatly appreciated.

   Thank you for your time and support.

   Dear Adobe Support Team,

   I’m experiencing an issue with the Eyedropper tool in the latest update of Adobe Illustrator. Previously, I was able to sample gradients directly from images and apply them to other objects with the Eyedropper tool, and this feature worked smoothly. However, since updating, the tool no longer seems to pick up gradients as it did before, even though I have not changed any settings.

   I've confirmed that the Eyedropper tool is functioning correctly with solid colors, but when I attempt to sample a gradient from an image, it only applies a single color instead of the… more

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   3 comments  ·  Tools  ·  Delete…  ·  Admin →
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9. Glyphs are missing in the Glyphs panel

   The glyphs don't show up when I open them. No matter which font I choose, it's always the same problem.

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   22 votes

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   28 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This got broken again in Ai Beta 28.3.47

   If it’s the same for you, please upvote the problem here: http://illustrator.uservoice.com/forums/939477/suggestions/47698790

   
   

10. Inconsistent Anti-Aliasing When Combining Shapes with Outline in Adobe Illustrator

    Description: There is a noticeable inconsistency in anti-aliasing when combining shapes with an outline in Adobe Illustrator.

    Left Image (With Outline): Shapes with an outline are rasterized with a visible anti-aliasing effect.
    Right Image (Combined Shape): After combining the shapes, the anti-aliasing effect appears smoother and more refined.
    From my understanding, both images should exhibit similar anti-aliasing behavior when rasterized, as they are essentially the same shapes. However, the anti-aliasing in the first image (with outlines) is harsher compared to the combined result on the right.

    Expected Behavior: Both shapes should be rasterized with the same level of anti-aliasing, regardless of whether the shape has an outline or has been combined.

    Steps to Reproduce:

    Create shapes with outlines in Adobe Illustrator.
    Combine the same shapes using the "Pathfinder" or "Shape Builder" tool.
    Rasterize both results and compare the anti-aliasing effects.
    Attached Images:

    Left: Shapes with outlines.
    Right: Combined shapes.
    System:

    Adobe Illustrator version: 28.7.1
    Operating System: Windows 10

    Description: There is a noticeable inconsistency in anti-aliasing when combining shapes with an outline in Adobe Illustrator.

    Left Image (With Outline): Shapes with an outline are rasterized with a visible anti-aliasing effect.
    Right Image (Combined Shape): After combining the shapes, the anti-aliasing effect appears smoother and more refined.
    From my understanding, both images should exhibit similar anti-aliasing behavior when rasterized, as they are essentially the same shapes. However, the anti-aliasing in the first image (with outlines) is harsher compared to the combined result on the right.

    Expected Behavior: Both shapes should be rasterized with the same level of anti-aliasing, regardless… more

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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11. Exporting Asset EPS and AI file does not generate a preview thumbnail

    Exporting Asset EPS and AI files does not generate preview thumbnail. Preview generation is configured in the settings.

    Windows 10
    Illustrator (Beta) 29.2

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    3 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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12. Broken help link

    Link from Illustrator manual to multiple art board video is broken.
    https://www.adobe.com/404.html?gourl=lrvid5202_ai_en

    1 vote

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    2 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
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13. Beta AI exports pictures as skewed and grayscale, with visible parallel lines

    When exporting JPG design Ai ruins the end-file. It is in grayscale and skewed as if would have been printed on bad printer.

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    3 votes

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    5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is reported to be fixed in the latest Beta 28.7.0.65

    Please check if it works for you and comment back.

14. Save as... SVG = Distortion Export as... SVG = No Distortion (Illustrator 29.0.1)

    I have read a few other posts regarding SVG distortion when saving an illustrator file (.ai). When I choose, Save as... I get distorted objects when reopening the file. It varies from points, but typically will add an extra point in various locations of the path. Also, as a test, I tried to save the original and undistorted illustrator file (.ai) through the Export as... option and the file saved perfectly with no distortion. A simple workaround, however, the bug needs to be fixed.

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    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. Inside / Outside aligned strokes don’t trim sharp corners properly

    The fact Inside / Outside aligned strokes are in fact dynamically generated compound shapes is a well obscured mystery, and it poses a ton of problems for experienced users.

    However, this problem is blatantly obvious for all of us.
    1. Make a path with a sharp angle, set sharp corners
    2. Try to align stroke to Inside / Outside (open paths currently support this only in Beta)
    3. Just look at the results.

    What are these protrusions?
    Why don’t they get auto-trimmed?
    Why expanding them gives a zero-width disjointed sliver and two unconnected shapes?

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    7 votes

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    0 comments  ·  Strokes  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team has encountered several issues with this feature. It requires them to change the basic algorithms and it is going to take them more time than anticipated.

    While it still works in Beta 28.8.0.7, the next Beta build will have Inside/Outside aligned strokes for open paths disabled. The Beta is scheduled to be live on 7th of August.

    Once this is ready to be enabled back, the team will update the status.

16. Allow to 'slide' a selected segment or points along adjacent segments, similar to Blender's GG operation

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    4 votes

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17. PNG missing from Export As in beta 28.5

    The PNG filetype is missing from the Export As file browser menu in AI Beta version 28.5.

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    12 votes

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    PNG as an option is back in Beta 28.5.0.75, in both Export As and Export Assets’ Format Settings. Please check and comment back if it is resolved at your side.

18. Star (triangle) rounded edges Bug in v 28.7

    Every time I try to round the edges of a 3 points star (triangle) the notification bellow shows up on my Adobe Illustrator (Beta) 28.7 version and as a consequence I can't round it. By the way, I'm using it on Windows 10 Pro 64 bits and I had this same problem in diffente files.

    "Debug Assert failed!
    {
    expression: "false"
    hash: "1d994fd0-34d9-6b24-7dfc-05670000003a"
    lastError: "1814"
    message: "Finish not working"
    sourceFile: "C:\J\ws\ilstmainbeta\PlugInDev\ShapeCoreUI\Source\LiveCornerWidget.cpp"
    sourceFunction: "LiveCornerWidget::EndChange"
    sourceLine: "460"
    threadID: "12948"
    threadName: "main"
    timestamp: "2024-07-11T15:25:51.0Z"
    }

    -------------- StackTrace --------------
    dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (ShapeCoreUI.aip+0x0000000000038717)
    dvaui::controls::UIInteractiveControlView::FinishInteractiveChange ( @ 0) (dvaui.dll+0x00000000000E9207)
    ai::controls::UIDocumentControlLayerWidget::DoPointerUp ( @ 0) (dvaai.dll+0x000000000008C037)
    ai::controls::DynamicCornerWidgetMouseCapture::End ( @ 0) (dvaai.dll+0x0000000000090EC2)
    dvaui::ui::PointerCapture::InvokeEnd ( @ 0) (dvaui.dll+0x00000000005F93A8)
    dvaui::ui::UINodeManager::EndInputCapture ( @ 0) (dvaui.dll+0x0000000000616B28)
    dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (dvaui.dll+0x0000000000623321)
    dvaui::ui::UINode::UIDispatchPointerEventToTarget ( @ 0) (dvaui.dll+0x000000000062576F)
    dvaui::ui::UINode::UIDispatchPointerEvent ( @ 0) (dvaui.dll+0x0000000000625515)
    dvaui::ui::OSWindow::UIDispatchMouseEventFromOS ( @ 0) (dvaui.dll+0x00000000006CF781)
    dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006CCED1)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006D1E49)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (Illustrator.exe+0x000000000072FFF0)
    dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006CA905)
    dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006D53D3)
    dvaui::datatransfer::OSDropTarget::~OSDropTarget ( @ 0) (dvaui.dll+0x000000000030562C)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0327)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (Illustrator.exe+0x00000000007AB136)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0275)
    dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006CA344)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000E9DE)
    glPushClientAttrib ( @ 0) (OPENGL32.dll+0x000000000003F1F0)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
    DispatchMessageW ( @ 0) (USER32.dll+0x000000000000E684)
    exo::app::OSAppBase::PumpMessage ( @ 0) (exo.dll+0x000000000000EB76)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (exo.dll+0x000000000000EC7E)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000007AD8B6)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x0000000000709EE8)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000006D43F1)
    exo::app::OS_AppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000008FEAC9)
    gudeVersion ( @ 0) (Illustrator.exe+0x0000000001B927AE)
    BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x0000000000017374)
    RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000004CC91)

    Debug Assert failed!
    {
    expression: "false"
    hash: "1d994fd0-34d9-6b24-7dfc-05670000003a"
    lastError: "1814"
    message: "Finish not working"
    sourceFile: "C:\J\ws\ilstmainbeta\PlugInDev\ShapeCoreUI\Source\LiveCornerWidget.cpp"
    sourceFunction: "LiveCornerWidget::EndChange"
    sourceLine: "460"
    threadID: "12948"
    threadName: "main"
    timestamp: "2024-07-11T15:25:51.0Z"
    }

    -------------- StackTrace --------------
    dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (ShapeCoreUI.aip+0x0000000000038717)
    dvaui::controls::UIInteractiveControlView::FinishInteractiveChange ( @ 0) (dvaui.dll+0x00000000000E9207)
    ai::controls::UIDocumentControlLayerWidget::DoPointerUp ( @ 0) (dvaai.dll+0x000000000008C037)
    ai::controls::DynamicCornerWidgetMouseCapture::End ( @ 0) (dvaai.dll+0x0000000000090EC2)
    dvaui::ui::PointerCapture::InvokeEnd ( @ 0) (dvaui.dll+0x00000000005F93A8)
    dvaui::ui::UINodeManager::EndInputCapture ( @ 0) (dvaui.dll+0x0000000000616B28)
    dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (dvaui.dll+0x0000000000623321)
    dvaui::ui::UINode::UIDispatchPointerEventToTarget ( @ 0) (dvaui.dll+0x000000000062576F)
    dvaui::ui::UINode::UIDispatchPointerEvent ( @ 0) (dvaui.dll+0x0000000000625515)
    dvaui::ui::OSWindow::UIDispatchMouseEventFromOS ( @ 0) (dvaui.dll+0x00000000006CF781)
    dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006CCED1)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006D1E49)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (Illustrator.exe+0x000000000072FFF0)
    dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006CA905)
    dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006D53D3)
    dvaui::datatransfer::OSDropTarget::~OSDropTarget ( @ 0) (dvaui.dll+0x000000000030562C)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0327)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (Illustrator.exe+0x00000000007AB136)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0275)
    dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006CA344)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000E9DE)
    glPushClientAttrib ( @ 0) (OPENGL32.dll+0x000000000003F1F0)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
    DispatchMessageW ( @ 0) (USER32.dll+0x000000000000E684)
    exo::app::OSAppBase::PumpMessage ( @ 0) (exo.dll+0x000000000000EB76)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (exo.dll+0x000000000000EC7E)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000007AD8B6)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x0000000000709EE8)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000006D43F1)
    exo::app::OS_AppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000008FEAC9)
    gudeVersion ( @ 0) (Illustrator.exe+0x0000000001B927AE)
    BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x0000000000017374)
    RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000004CC91)"

    Every time I try to round the edges of a 3 points star (triangle) the notification bellow shows up on my Adobe Illustrator (Beta) 28.7 version and as a consequence I can't round it. By the way, I'm using it on Windows 10 Pro 64 bits and I had this same problem in diffente files.

    "Debug Assert failed!
    {
    expression: "false"
    hash: "1d994fd0-34d9-6b24-7dfc-05670000003a"
    lastError: "1814"
    message: "Finish not working"
    sourceFile: "C:\J\ws\ilstmainbeta\PlugInDev\ShapeCoreUI\Source\LiveCornerWidget.cpp"
    sourceFunction: "LiveCornerWidget::EndChange"
    sourceLine: "460"
    threadID: "12948"
    threadName: "main"
    timestamp: "2024-07-11T15:25:51.0Z"
    }

    -------------- StackTrace --------------
    dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (ShapeCoreUI.aip+0x0000000000038717)
    dvaui::controls::UIInteractiveControlView::FinishInteractiveChange ( @ 0) (dvaui.dll+0x00000000000E9207)… more

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    5 comments  ·  Tools  ·  Delete…  ·  Admin →
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19. Issue with Selection Tool

    Unable to work on the image/text scaling with the selection tool. Problem persisted even after restarting pc or app.

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20. Sudden stopping

    My app keeps on stopping and I cannot get what the problem is and its really sickening. Advice accordingly

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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