194 results found

1. Assertion failure on loading a size preset

   Error when loading a preset

   Illustrator Beta 27.3
   Windows 11 latest version

   After starting AI Beta I wanted to load the preset Web-large 1920x1080.
   Right after opening the preset I got the message Debug Assert failed!
   Clicking Debug fixed it.
   It keeps happening.

   Complete text of the error:

   Debug Assert failed!
   {
   expression: "false"
   hash: "5c5eeb50-6241-3aac-e680-325300000026"
   message: "deleted UIDialog is getting accessed."
   sourceFile: "D:\Jenkins\ws\ilstmain\shared\META\dist\git\adobe\DVA\dva\shared\adobe\dvauxpui\adapters\src\Dialog.cpp"
   sourceFunction: "dvauxpui::adapters::Dialog::{ctor}::<lambda_7dc86b139c3956325e99582ff49bdc61>::operator ()"
   sourceLine: "287"
   threadID: "16432"
   threadName: "main"
   timestamp: "2023-01-21T16:36:50.0Z"
   }

   -------------- StackTrace --------------
   dvaui::ui::UINode::UISizeChanged ( @ 0) (dvaui.dll+0x000000000063F663)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006DB113)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006E0559)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D8E0C)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006E3C65)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (dvaui.dll+0x0000000000307F38)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (Illustrator.exe+0x00000000007E2977)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006D87F7)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017F3C)
   GetClassLongW ( @ 0) (USER32.dll+0x000000000002303D)
   KiUserCallbackDispatcher ( @ 0) (ntdll.dll+0x00000000000A2E44)
   NtUserMessageCall ( @ 0) (win32u.dll+0x0000000000001554)
   SendMessageW ( @ 0) (USER32.dll+0x00000000000178B8)
   GetDlgCtrlID ( @ 0) (USER32.dll+0x000000000001677B)
   GetDlgCtrlID ( @ 0) (USER32.dll+0x00000000000161A2)
   CloseThemeData ( @ 0) (uxtheme.dll+0x0000000000016E26)
   CloseThemeData ( @ 0) (uxtheme.dll+0x0000000000015821)
   GetDlgCtrlID ( @ 0) (USER32.dll+0x0000000000016325)
   dvaui::ui::OSWindow::UIDefaultHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006DA535)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006E0568)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D8E0C)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006E3C65)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (dvaui.dll+0x0000000000307F38)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (Illustrator.exe+0x00000000007E2977)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006D87F7)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017F3C)
   TranslateAcceleratorW ( @ 0) (USER32.dll+0x000000000002608A)
   KiUserCallbackDispatcher ( @ 0) (ntdll.dll+0x00000000000A2E44)
   NtUserSetWindowPos ( @ 0) (win32u.dll+0x00000000000018D4)
   dvaui::ui::OSWindow::UISetGlobalStructureRect ( @ 0) (dvaui.dll+0x00000000006E19FA)
   dvaui::ui::OSWindow::UIDPIChanged ( @ 0) (dvaui.dll+0x00000000006DA458)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006DB3A3)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006E0559)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D8E0C)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006E3C65)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (dvaui.dll+0x0000000000307F38)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (Illustrator.exe+0x00000000007E2977)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006D87F7)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017F3C)
   DestroyCursor ( @ 0) (USER32.dll+0x00000000000284CC)
   KiUserCallbackDispatcher ( @ 0) (ntdll.dll+0x00000000000A2E44)
   NtUserSetParent ( @ 0) (win32u.dll+0x00000000000022B4)
   dvaui::ui::OSWindow::UISynchronizeParent ( @ 0) (dvaui.dll+0x00000000006E3711)
   dvaui::ui::OSViewContainer::UISynchronizeParent ( @ 0) (dvaui.dll+0x00000000006C1224)
   dvaui::controls::OSEditTextWIN::UISetParent ( @ 0) (dvaui.dll+0x000000000030160E)
   dvaui::ui::UIContainer::DeleteChildren ( @ 0) (dvaui.dll+0x0000000000623F7B)
   dvaui::ui::OSWindow::~OSWindow ( @ 0) (dvaui.dll+0x00000000006D32EA)
   dvaui::ui::UIDialog::~UIDialog ( @ 0) (dvaui.dll+0x00000000006A60E7)
   dvacore::threads::CallFromMainThread ( @ 0) (dvacore.dll+0x000000000023F974)
   dvacore::utility::RefCountedObjectWithWeakPtr::ReleaseUseCount ( @ 0) (dvacore.dll+0x00000000004A09E0)
   dvauxpui::adapters::Dialog::~Dialog ( @ 0) (dvauxpui.dll+0x000000000000E91C)
   dvauxpui::Initialize ( @ 0) (dvauxpui.dll+0x000000000003DB86)
   torq::api::alpacadialogref::~alpacadialogref ( @ 0) (dvauxpui.dll+0x00000000000BC677)
   dvauxpui::adapters::Dialog::~Dialog ( @ 0) (dvauxpui.dll+0x000000000000EAD3)
   dvacore::threads::AdaptCurrentEventLoopAsExecutor ( @ 0) (dvacore.dll+0x00000000002211CA)
   dvacore::config::GetVersionString ( @ 0) (dvacore.dll+0x00000000000B7C82)
   dvacore::config::GetVersionString ( @ 0) (Illustrator.exe+0x00000000007E2977)
   dvacore::config::GetVersionString ( @ 0) (dvacore.dll+0x00000000000B7D88)
   dvacore::config::ExecuteTopLevelFunction<void> ( @ 0) (dvacore.dll+0x00000000000BC750)
   dvacore::threads::AdaptCurrentEventLoopAsExecutor ( @ 0) (dvacore.dll+0x0000000000221390)
   dvacore::utility::OSComponent::GetType ( @ 0) (dvacore.dll+0x0000000000222048)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017D41)
   exo::app::OSAppBase::PumpMessage ( @ 0) (exo.dll+0x000000000000F946)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (exo.dll+0x000000000000FA89)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000007E4C26)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000009364F4)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000002D6C41)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x0000000000CDE06E)
   gudeVersion ( @ 0) (Illustrator.exe+0x000000000151E1DE)
   BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x00000000000126BD)
   RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000005DFB8)

   Error when loading a preset

   Illustrator Beta 27.3
   Windows 11 latest version

   After starting AI Beta I wanted to load the preset Web-large 1920x1080.
   Right after opening the preset I got the message Debug Assert failed!
   Clicking Debug fixed it.
   It keeps happening.

   Complete text of the error:

   Debug Assert failed!
   {
   expression: "false"
   hash: "5c5eeb50-6241-3aac-e680-325300000026"
   message: "deleted UIDialog is getting accessed."
   sourceFile: "D:\Jenkins\ws\ilstmain\shared\META\dist\git\adobe\DVA\dva\shared\adobe\dvauxpui\adapters\src\Dialog.cpp"
   sourceFunction: "dvauxpui::adapters::Dialog::{ctor}::<lambda_7dc86b139c3956325e99582ff49bdc61>::operator ()"
   sourceLine: "287"
   threadID: "16432"
   threadName: "main"
   timestamp: "2023-01-21T16:36:50.0Z"
   }

   -------------- StackTrace --------------
   dvaui::ui::UINode::UISizeChanged ( @ 0) (dvaui.dll+0x000000000063F663)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006DB113)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @… more

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2. USD exports can't be imported into Apple's AR tools

   It's great to see the USD tools getting closer to release, and I can confirm that I can preview the USD files that Illustrator makes in macOS. However, because they're USD and not USDZ, I can't import them into any of Apple's Developer tools, and they throw errors when trying to import them into Reality Converter.

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3. The mouse wheel is broken for both scrolling and the animated zoom in 27.2.0.315

   The behavior of the mouse wheel is changed drastically for both scrolling and the animated zoom in 27.2.0.315!
   For some reason the Beta seem too treat one rotation of the wheel as an infinite and uninterrupted one, unless the mouse is moved. It leads to infinite scroll and instant zoom, completely unusable. Please take a look at the screen recordings attached.

   27.1.1_wheel.mp4 is how the released version behaves. One tick of the wheel — one step of zoom (with Animated Zoom on), or one scroll step.

   27.2.0.315_wheel.mp4 is how the Beta does it. If I don’t move the mouse when I move the wheel, it gets scrolled all the way uninterrupted, and zooms to the extreme in a blink. Just terrible!

   The behavior of the mouse wheel is changed drastically for both scrolling and the animated zoom in 27.2.0.315!
   For some reason the Beta seem too treat one rotation of the wheel as an infinite and uninterrupted one, unless the mouse is moved. It leads to infinite scroll and instant zoom, completely unusable. Please take a look at the screen recordings attached.

   27.1.1_wheel.mp4 is how the released version behaves. One tick of the wheel — one step of zoom (with Animated Zoom on), or one scroll step.

   27.2.0.315_wheel.mp4 is how the Beta does it. If I don’t move the mouse when… more

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4. Would like to see more information on the twist and taper additions
   2 votes

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5. I can't save anything made in the Beta application

   A popup stating I don't have the right permissions required to save my work appears, and then the application crashes. I've lost 2 pieces of work now.

   2 votes

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6. There is an issue when resizing the window

   Please see attached .mp4. Thank you

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7. Keep Real size when applying Substance to a Shape

   Could it be possible to keep the physcal scale of a substance (when given as metadata) In some case it's mandatory to in industrial/fashion design to use the actual size of a material to be alligned to the shape's geometry.

   Many Thanks

   2 votes

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8. AI CC V 26.1 160 Shadows are still clipping (3D and Materials)

   Shadows are still being clipped in this new version when extruding a simple square object or other objects. Revolved objects, too. The object is well within the artboard boundary, yet there is what appears to be a square mask (hard edge) around the perimeter of the soft shadow, at any render setting.

   The image's gray area is the canvas, so you can see the artboard's boundary is not clipping the shadow.

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   11 votes

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9. Que comentario te dejo si no me dejas ingresar

   No puedo sugerir nada, no me dejas entrar

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10. RGB/CMYK

    All of my files have been converted to RGB even though it says the document mode is CMYK. When I try to convert the colors to CMYK nothing changes. I need my artwork to be in CMYK for printing purposes. This has happened to all of my files and nothing is working.

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11. Branding of Review/Share Page

    This collaboration feature is actually quite nice to get client feedback. It’s simple and provides just enough functionality. However, I’d be more inclined to use it if our own brands had some presence on the page. I have worked with various online feedback apps and most paid versions at least provide a logo we can drop into place. A good spot is where the Creative Suite logo sits. Besides, there’s already an Adobe logomark in the top-right of the page.

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    6 votes

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12. This is a bug report.

    Illustrator has a BIG problem i mean the user experience is TRASH. if your using illustrator for the first time then you will be COMPLETELY lost and no sane person is gonna watch a 3 hour tutorial on how to use JUST 1 feature on this app. This app has a problem with the tools not working how they were somewhat intended to. I've been using this app for about 7 weeks now and it still hasn't impressed me, the only consistent thing this app does is DISAPPOINT me. Either this app will go down or something needs to change.

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13. i can't find 3d and material in windows menu

    only in effects menu 3d is available which has extrude and bevel only. there is no 3d and material in windows menu. where do i find the materials and 3d?

    2 votes

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14. Issue with Selection Tool

    While working on a project, the selection tool will switch to the hand tool and won't change for a few minutes. Sometimes longer.

    10 votes

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15. Não consigos salvar arquivos no meu AI. Aparece o que está no print.

    Não consigos salvar arquivos no meu AI. Aparece o que está no print.
    Já desinstalei e reinstalei e nada! Continua aparecendo essa mensagem ao salvar.

    Para conseguir salvar um arquivo preciso tentar várias vezes no "salvar como".
    Alguém sabe como resolver?

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    1 vote

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16. 하위버전 저장 고정옵션 기능 추가

    안녕하세요
    일러스트나 포토샵에서 ai와 psd 파일을 저장할때 그냥 '저장하기'만해도 원하는 버전으로 옵션선택후 그 뒤로 자동 저장되는 기능을 추가해주세요. '다른이름으로저장'으로 들어가서 저장할 파일의 하위버전 옵션을 일일이 선택하는게 너무 번거롭습니다.

    3 votes

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17. Adapt Artboard to the size of the imported DXF

    When importing a DXF you have an option to adapt the Size of the DXF to the size of the artboard.
    IN order to keep real size of the geometry, it should be more convenient to do this in the other wayn e.G. adapt the size of the artboard to the limit of the DXF file.
    Many Thanks

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18. Clarification of Online Icon

    The lower-right cloud icon is supposed to show that a user is online or that the document is a cloud document? It’s not obvious. Also, it requires hovering over the icon to reveal the state. Is that on purpose? It feels like the purpose of this function could be made more clear.

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    4 votes

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19. Readability of Initial State of Save to Cloud File Field

    This is my first time trying out the collaboration/share feature. Notice how the filename in the initial focused state is unreadable. The text color needs reversed.

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    4 votes

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20. Illustrator não cola adequadamente o que eu copio

    Olá a todos! Meu problema é um pouco similar a um problema que já vi aqui na comunidade, mas há diferenças que faz de meu problema um novo problema. Como não soube pesquisar pelas palavras-chave adequadas para identificar se há algum problema idêntico ao meu, resolvi postar. Aqui vai a explicação.

    Não me recordo ao certo quando esse problema aconteceu, foi de repente. Um bug no meu Illustrator impede que eu copie textos e cole com a formatação adequada. Isso não ocorre somente com textos, mas com imagens e elementos agrupados também. Ressaltando que isso ocorre na última versão do Illustrator. Já reinstalei e baixei versões obsoletas, a mesma coisa acontece. Na primeira imagem, copiei o texto, que possui um tamanho de 40px e borda de 9pt, e colei. Observe que o texto foi colado com tamanho, fonte e ainda adicionou um símbolo no final. Na imagem 2, apliquei uma cor diferente, e ao colar, colou com as propriedades adequadas. Na imagem 3, copiei alguns elementos agrupados de um documento e colei em um novo documento, o Illutrator colou uma caixa de texto com alguns número aleatórios (coloquei o elemento original ao lado da caixa de texto pra fins de ilustração). Esse não é o único problema. Quando aperto Ctrl + C e Ctrl + D, o Illustrator não cola o elemento no mesmo lugar, como colava antes, mesmo apertando Ctrl + Shift + V (a imagem 4 mostra que pressionei o atalho para colar na mesma posição, mas o elemento foi colado para outra localidade. Às vezes, o Illutrator cola para uma posição ainda mais distante).

    Esses são os problemas que tenho enfrentado ultimamente. São problemas muito chatos que estão tirando um pouco da minha praticidade e precisava de algum apoio de como eu poderia prosseguir para resolver os problemas. Ficaria muito grato se houver alguma solução ou alguma ideia do que poderia ser esses problemas.

    Obrigado! Abraços!

    Olá a todos! Meu problema é um pouco similar a um problema que já vi aqui na comunidade, mas há diferenças que faz de meu problema um novo problema. Como não soube pesquisar pelas palavras-chave adequadas para identificar se há algum problema idêntico ao meu, resolvi postar. Aqui vai a explicação.

    Não me recordo ao certo quando esse problema aconteceu, foi de repente. Um bug no meu Illustrator impede que eu copie textos e cole com a formatação adequada. Isso não ocorre somente com textos, mas com imagens e elementos agrupados também. Ressaltando que isso ocorre na última versão do… more

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