AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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6394 results found
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11 votes
An error occurred while saving the comment An error occurred while saving the comment Can you share an example of such a document and provide images to clarify your request, please?
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1 vote
An error occurred while saving the comment Indeed, I see the report, thanks, my bad.
I see you have CPU Overprint enabled.
Just in case — does it happen in normal CPU and GPU modes, with Overprint disabled?An error occurred while saving the comment Mark, please tell more about your setup.
Your OS version, your hardware, your GPU specifically.
Does it happen with every file or only this one?
Is there a difference if you Hide Transparency Grid? -
2 votes
An error occurred while saving the comment Do you mean all the assigned keyboard combinations got de-assigned somehow and the Shortcut column is completely empty?
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7 votes
An error occurred while saving the comment Can confirm it
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Do you refer to the dropdown font lists, in Character, Control and Properties panel? If yes — can you explain what 'colored blocks' have to do with it? Can you provide a screenshot, please, to illustrate it?
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13 votes
The team has identified the problem and working on the solution. Thank you for the report and the comments.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment The team has recently made some changes to make working with large linked images faster.
Please try the new Beta version available from your CCD app and reply back — do you notice any difference?It is safe to install both the main release and Beta simultaneously. Notice though, that this last build in particular can have some issues while installation. If it fails to get launched after you first install it (it often happens if you already had a previous Beta version installed), uninstall it and reinstall again.
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5 votes
The released version 27.9 should have a fix for this issue. Please test it to make sure images don’t get corrupted anymore and reply back.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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7 votes
An error occurred while saving the comment John, yeah, it’s a weird security policy UV has. Please try to rename the .zip archive into a .txt and put it in a comment.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
As per the comment, disable the 'Enable Content Aware Defaults' in Preferences > General to turn crop suggestions off
An error occurred while saving the comment True. That’s why you made it into a request to separate them: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/44156430-enable-content-aware-defaults-is-an-all-or-nothing
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1 vote
An error occurred while saving the comment Oleg, don’t yell, please.
What are you even talking about? The 'tool search' is still there, in Help > Illustrator Help, in the Discover window...
I don’t see how it calls something like Adobe Stock Search or anything in the latest 27.8.1. Can you share a screenshot? -
1 vote
An error occurred while saving the comment What font were you using for the text in the file?
Does it happen for any other file that use the same font?An error occurred while saving the comment Shashank, can you please share the original file and the fonts used in it?
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1 vote
An error occurred while saving the comment I see, however, I fail to replicate it.
Can you please isolate this blend into a new file, check if they behavior stays, and share this file with this blend only here?An error occurred while saving the comment Rob, can you share a short small video to demonstrate the issue, please? Not sure I really get it.
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1 vote
An error occurred while saving the comment Can you please try to locate the 'Adobe Illustrator Prefs' file, open it in a text editor of your choice, and check these keys (use search to locate them):
/isRulerIn4thQuad
/isRulerOriginTopLeft
By default they should be all set to 1.
Having 0 instead will invert the axis (the first key) and pit the origin in the bottom left corner instead (the second key).Ideally they should not change once you set them... You can control the rulers with these (and I must admit I have both use zero, because I want my Y axis go up).
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Totally agree on this. As far as I know, Ai just not allow to open a Color Picker dialog to set a color of a gradient stop — at all, with any method...
Double-clicking a chip in the toolbar or in the Color panel will open the dialog, but set a flat fill/stroke instead.
Definitely worth addressing. Voted. Will modify the header slightly to better convey the message.
Thank you for the request!An error occurred while saving the comment Please specify what you mean by 'limited range'?
Do you refer to the 'rainbow strip' in the modal panel, which can’t be expanded? -
2 votes
As per the comment from the developer of the LTTR/INK plugin, this issue is going to be fixed in the upcoming update of the tool.
An error occurred while saving the comment Seth, can you please try to remove the LTTR.INK.AdobeIllustrator.aip from the Plugins folder and see if the issue is going away? It does for me (luckily/unluckily I have it as well)
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Yes, I can now confirm this in 27.8.1 and it does not happen in Beta 27.10 206 for me as well.
Thank for the details. Let’s see if this but get fixed for sure in the next release.An error occurred while saving the comment Seth, I have not troubles dealing with the file you shared :( I am able to open Layers, lock/hide them, rearrange, rename...
What are your exact OS specs, which versions of Ai is it? Can you provide a video that demosntrates a problem?
Can you verify if the same happens with older versions or with a newer Beta? -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment Does it help if you go Window > Workspace > Reset Workspace?
Does it help to call the tool panel manually from Window > Toolbars? -
2 votes
An error occurred while saving the comment As I see it, Ai should respect the Use Preview Bounds option in Preferences > General...
When it’s on — Repeat should tile objects respecting strokes, when it’s off — based on their geometric bounds, ignoring strokes...
Needs fixing :( Voted.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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9 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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A screenshot is fine, thank you, but can you share the actual image that you are using, please, so the team can check it and fix, using this exact image?
If you don’t want to share it publicly, you can email it to sharewithai@adobe.com. In this case, please put the link to this report in the body of the email (http://illustrator.uservoice.com/forums/601447/suggestions/47156926)