AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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7127 results found
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AI displays the START SCREEN on opening the file and the document view do not switches (refreshes) the file content.
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Screen Shot 2020-07-14 at 17.49.47.png 1145 KB -
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20181231 - Problem - Illustrator Launch Bug.mov 16662 KB -
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210 votesThank you all for reporting this issue and providing us your valuable feedback.
What we have found out so far is that this issue can happen in multiple workflows. For clear tracking, validation and closure. We will closing this thread for given below two scenarios which we believe are fixed now:
1)Double click any Ai file to launch Illustrator
2)Placing files in Illustrator via Bridge.For two other scenarios that we know of that can cause this, we have created a separate thread :https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39220189-ai-displays-the-start-screen-on-opening-the-file-a .If you are encountering the below mentioned issues with latest Version (24.0.1 on Mac and Win), then please vote on newly provided User voice thread and provide Test File via File→Package, Video and steps via dropping email at sharewithai@adobe.com along with this thread link so that we can identify and fix the root cause.
1. On opening a file in Illustrator the START SCREEN do…
An error occurred while saving the comment An error occurred while saving the comment Charles, please check video driver, this I know could cause such bugs.
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1 vote
An error occurred while saving the comment So you mean that if you grab a JPEG that gets placed fine, rename it to a .JPG, Ai throws this error?
Can you please share an example of such a file, please?
Just in case also: what is your OS specifically and the Ai build you are using? Does it matter if you place it in an RGB or a CMYK doc? -
1 vote
An error occurred while saving the comment Strange to say it, but I don’t understand the problem you are having. Outline Stroke effect behaves the way I expect it to, depending on where I place it: post-stack, pre-stack, or within-stack...
Can you share some examples? -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Yep, this is a known problem :( The same occasionally happens with all the tip messages like this, like Mockup one.
Looking at you screenshot I can see you are using UI scaling, correct? Can you please try to go to Preferences > User Interface, and temporarily move the UI Scaling slider to the very left? Also you might want to check your OS scaling parameter (right-click on the desktop, Display Settings).
Does changing these help to workaround the problem? -
1 vote
The second artboard is not a bug, but a specifically designed behavior for later import to AfterEffects. It gives AE enough room to avoid clipping of the layer content to the main artboard size (basically a dummy for a pasteboard).
Here is a quote from The Adobe Illustrator WOW! Book (found here: https://graphicdesign.stackexchange.com/questions/146842/huge-unwanted-artboard-created-by-default-in-adobe-illustrator-cc-2020):
Тo create a composition to import into After Effects, use the Video & Film Document Profile (Film & Video in CC). This creates two artboards — one large artboard that serves as a "scratch" area for objects used later in AE, and one sized for your chosen video format.
An error occurred while saving the comment Not new however. I checked several older versions, and this happens in all CC builds, as well as CS6 — but not in CS4, although it had artboards as a thing already. So it’s either from CS5 or CS6.
An error occurred while saving the comment Oh! Anton, try to JUST create a doc using this preset and check the Artboards before you create anything.
Try HDV 720 instead. Try Cineon Half, or any other template that uses Film & Video document profile... all of them will have this giant second artboard from the get go.
Document profiles should not maintain any artboards within... and if we check the actual file, Film & Video.ai, it won’t have anything like it in it.That’s definitely a bug. Thanks for the report!
I am fixing the title of it and will try to let the team know faster.An error occurred while saving the comment Anton, still can’t replicate this. Does it always behave like this for you?
Can you please try to reproduce it from the scratch, using a brand new doc, and something simple to draw it beyond the first artboard?
If you catch it on video, it’d be even more helpful. If it’s a fresh bug, catching it right here and now would add more chances to fix it while it’s hot.An error occurred while saving the comment What is the size of this artboard?
What build are you using? -
1 vote
An error occurred while saving the comment Was it ever happening on Ventura or Monterey?
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193 votes
An error occurred while saving the comment Sabhia, these are three separate requests.
Each one already exists here at UV:
1. More effects: http://illustrator.uservoice.com/forums/931888/suggestions/41694733
2. More brushes: http://illustrator.uservoice.com/forums/931888/suggestions/41682511 (partially completed, but still open for voting)
3. EPS format: http://illustrator.uservoice.com/forums/931888/suggestions/42134278
UserVoice does not allow to split requests, so please upvote each one manually.
And since your main request was about effects, I am merging it into #1.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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34 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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64 votesDone (Available in Beta) · 22 comments · Illustrator (Desktop) Bugs » Effects, Appearance, Graphic Styles · Admin →
An error occurred while saving the comment Hmm. Perhaps it’s because of the translation, but these seems similar to me... both report the lower quality of the shadows rendered.
Since the previous one was never reported to be fixed intentionally, it makes sense to join these. A majority of the votes are still added to a newer one, so it does not make a weight difference anyway.
On other words, having a separate older report does not help :)An error occurred while saving the comment @monokano, @Ten_A, would you mind me merging these two together?
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69 votes
An error occurred while saving the comment Neal, the problem with the font list jumping at the top, to the recent section, is a known one, and is reported separately — please upvote it: http://illustrator.uservoice.com/forums/333657/suggestions/33466396
To workaround it now, you can go to Preferences > Type, and set 0 for Number of Recent Fonts.
Please comment back if it helps (and especially if it doesn’t!)An error occurred while saving the comment Related, but not similar, to this request:
"Stop installing foreign fonts I don't need"
https://illustrator.uservoice.com/forums/333657/suggestions/33784219An error occurred while saving the comment This is interesting.
I suppose when you search a font, the hidden font should be displayed in searched results, but marked as hidden, with a possibility to unhide it back right from the search results, right?AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Interesting. Works fine for me.
How large is your artboard? Can you repeat this in a brand new document, size Letter of A4, with a default symbol?
Do you sprayed symbols match the size of an instance of the same symbols you just drag-n-drop from the Symbols panel?
To be correct, increasing the diameter of the Symbol Sprayer tool does not increase the size of the sprayed symbols, — it just makes the area these get sprayed into larger.I often refer to this article from 2011m which explains the tool better than the native reference: https://www.smashingmagazine.com/2011/09/an-in-depth-study-of-symbols-in-illustrator-cs5/
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2 votes
An error occurred while saving the comment Josh, please tell more.
When do these changes happen? When you save a file (I suppose you try to directly write into SVG) or when do you edit paths?
Do you have Snap to Pixel enabled when this happens?
Can you share a test file and the steps you try to make these happen, or share a small video? -
9 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment Monika Gause provided a list of apps that can interfere:
Browsers are often in the middle of that issue. And with the terminal it’s not the terminal alone, but one specific setting in it (that I can’t remember, sorry)
— WebRoot
— Apple Terminal
— Word, Excel, Powerpoint
— 'Enable Full Keyboard' in Settings > Accessibility > Keyboard on Mac OS
— Apple Mail, Outlook
— Spacebar is used as a shortcut by the system
— Chrome, Internet Explorer, Safari
— Wacom Desktop Center, Wacom settings
— Windows Touch Pad problem
— LastPass, Bitwarden (password managers)
— VPN
— LangSwitcher app (it needs to be closed and disabled)
— NotesAn error occurred while saving the comment Do you, by any chance, has a Terminal window open? Or something else that my steal hotkeys on OS-level? Can you replicate this with everything closed but Illustrator?
An error occurred while saving the comment Can’t replicate this on Windows 10.
Might be another Sonoma-realted problem :/ -
3 votes
Expected to be fixed in the latest Beta Build 29.5.35 — please check and comment back
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Yep, can confirm that.
Placing the SVG with Snap to Pixel enabled immediately repositions the points of the placed artwork, as if as I clicked 'Align selected art to pixel grid' button. Not cool. Placing ≠ creating!An error occurred while saving the comment Robert, how do you 'place' the artwork specifically? With File > Place command?
Can you share the original SVG file also? Please rename it to .txt to bypass UserVoice’s draconian security measures. -
2 votes
An error occurred while saving the comment It’s even more interesting than it seems!
The current official reference (https://helpx.adobe.com/illustrator/using/tool-techniques/star-tool.html) provides very little on the Star tool, a pathetically small amount. Does not mention modifiers at all.
So I just googled 'Illustrator Star tool Alt' — and found this page — https://krankykids.com/cheatsheets/illustrator_cs6/shape_tool_star.html.
It explains some modifiers, but does not mention the way to create an 'interwoven star' at all.
This small video by Monika Gause explains this 'special kind of star': http://illustrator.uservoice.com/forums/601447/suggestions/48207539So we can’t learn about it officially, and can rely only on chance and word-of-mouth.
Thinking about this more, I realized that the behavior is not exactly a bug... at least not as it seems. It’s that Illustrator toggles the 'interwoven mode' on its own when the star created 'crosses' a threshold — being regular and three-spoked — even though Cmd/Ctrl is not held...
I spent some time experimenting with this more.
I discovered that one can exit the interwoven mode while still creating a star by pressing Cmd/Ctrl + Opt/Alt once, for any number of spokes — except for 3 and 4.Pressing Opt/Alt will regularize a star, interwoven or not, for all spokes again — this times except for 4 (while three works 'OK' — resulting the exact same self-doubled triangle).
You won’t be able to if the 'triangle' is secretly interwoven, unless you hold Cmd/Ctrl — which will pin the outer radius points.
Rediscovering all of this feels like being a baboon in an alien ship :)
This is fascinating. Monika Gause commented on the three-pointed stars: 'You do not use the star tool to make a polygon', but not because this won’t create one, but because it creates something else — take a look at the GIF attached.I still have no idea why I can’t disable the interwoven mode (with Cmd/Ctrl + Opt/Alt) or regularize a 4-spoked star (with Opt/Alt)... but that’s another problem.
And speaking about this case — well, today we learnt that the Star tool creates interwoven stars and not triangles, and the interwoven mode is automatically toggled when a three-spoked regular star happens.
We were just using it wrong, and Ai never told us about it.
Hope it helps.An error occurred while saving the comment It turns out this bug isn't new and isn't caused by the recent introduction of the Live Star... it's rather old and was there long before 5 last years. It doesn't make it any less broken, but at least it's not a recent incident.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Wow. Good catch! Indeed, a regular triangle made from 3-sided star, build with the Star tool (with Opt/Alt held), becomes a doubled triangle, a continuous path folded on itself. You don’t have to cut it with Scissors, it’s enough to just drag one point away.
Happens only for triangle, and only for a regular one.
So — let’s be fair — it’s not 'completely broken' :)
I do agree the overall quality is not at all Ai deserves it, but the Star is one of more polished late releases... Hope this gets fixed shortly.Checked it — does not happen if Polygon tool used instead.
Meanwhile, to workaround this one can click Add button once in the Pathfinder panel. This will make it into just path instead of live shape, but it’s easy to revert with Object > Shape > Convert to Shape.
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3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votes
An error occurred while saving the comment Can you please report this on video, to make it clear for the team?
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1 vote
An error occurred while saving the comment Am I right thinking it’s no longer a problem?
I am checking Swatches > Patterns > Basic Graphics > Basic Graphics_Dots, and it’s there and has the swatches in it.
Can you verify or deny it, please? -
1 vote
An error occurred while saving the comment Can you share a simple test file with one such a symbol or an object with a pattern or a brush applied?
Next — what are the options in your Preferences > Clipboard Handling? Does toggling 'Include SVG Code' change anything?
What are the Color Settings? What is the current color profile for the document, seen in Assign Profile dialog?
Do you have any auxiliary apps installed that deal with the clipboard? Managers of any sorts?
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Enisio, while your guess is valid, it does not add much to the problem solving....
Does THIS particular problem happens for you (I suppose it does, since you voted)? Have you created and shared the test file? Did you record a video, as request by the team? Did you provided the details for your graphic driver and OS in general?
Please do. Nothing less than this won’t really help.
Just in case, so that you know (and as far as I know) — Home Screen is made by a dedicated team, across all the apps in CCD, at the same time. You can imagine what limitations this impose... CEP or not — it’s easier to make it work as it is, as a separate addition, than to maintain numerous injections.