Shortcut for "New from template" does not always work on the home screen
Open a fresh instance of Illustrator 2024 mac, use the CMD+Shift+N shortcut to open the new from template window, close it and try again. Most often the shortcut does not work. This is also the case if the shortcut is used after closing a file and returning to the home screen.
-
Marc commented
Just checking in on this one! Shortcut for new from template (cmd+shift+n) still doesn't work on the home screen. Cmd+N works for a new document, Cmd+O works for open. It's just that pesky new from template. The shortcut only begins to work once a file is opened. After closing that file and returning to the home screen the shortcut no longer works.
I still try to use this every time I open illustrator. I don't recall it ever working.
I'm on a 16-inch, 2021 M1 Max Macbook Pro, using Illustrator 28.5.
Thanks!
-
Marc commented
Hi Egor, thanks for your reply. I've never had an issue with the shortcut when I have a document open. Just on the home screen.
-
...but it definitely does work in all other cases? Or it still sometimes misfires in other cases sometimes?
-
Jim Donato commented
1. Illustrator 22.1
2. shift-command-N is the shortcut to open a new file from template
3. Instead of the template folder appearing, to let me pick one of the dozens of templates we use…
4. nothing happen, most of the time. But the "Type" category in the top of screen UI bar gets a highlight, indicating that this template shortcut is calling to some level in the "Type" category instead of the "File" category.