AdminEgor Chistyakov
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10 votes
An error occurred while saving the comment AdminEgor Chistyakov
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4 votesAdminEgor Chistyakov
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Expected to be fixed in the latest Beta Build 30.5.0.64, now availibale in CCD.
Please try to update and see if this is really fixed.
AdminEgor Chistyakov
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12 votes
Hi Elmo,
Thanks for reporting the issue. We are able to reproduce this at our end and will look into this.
Thanks
AnishAdminEgor Chistyakov
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3 votes
An error occurred while saving the comment I confirm that.
You have to work in RGB document mode though for it to happen, does not occur in CMYK — in CMYK it just does not get applied at all, not stroke gets added for the default 000000 value, and I think these two problems are realted., since it happens with 000000 only, and other values behave fine.
Thanks for the report!AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Marielle, It seems like you are trying to apply a linked file as a decal. So far Mockup does not allow to map images as a decal at all.
The team probably decided it’s better to not allow to call the command rather that give a warning message... Will notify them, thanks.Also — if you have a problem like this or anything else, please make it a separate post about it next time, not a comment into another report about something loosely related. This will help the team to better handle the feedback.
An error occurred while saving the comment I was able to check the file, and unfortunately I was not able to get this error — it just works for me...
Let’s see if the team can find something. Thank you for sharing it.Another interesting thing is that you have to cut one letter, for it to be covered with hair... Because Mockup obviously won’t let to mask it after, right?
An error occurred while saving the comment Erina, can you share the test file which gives you an error like this, and also tell the details of your setup, please? OS, hardware, GPU, anything similar.
The team would need all this to try to reproduce the problem. -
2 votes
An error occurred while saving the comment Ian, please tell more about the configuration you are having.
Laptop model, OS version, display size (native, in pixels), Ai version, UI scaling parameters in Windows, same parameters for Ai in Preferences > User Interface section. Share a screenshot, make another one for e.g. Photoshop with same settings, to compare. -
1 vote
An error occurred while saving the comment Marcos, please tell more.
Which version are you using?
Which version did you use to save those file you have problems with?
Does it affect all kinds of type objects, or only specific, like point type, area type, type-on-path?
Does it help to move these 'empty' objects.
Does it affect al the fonts, or only specific?
Can you share one of the file for the team to investigate? -
6 votes
An error occurred while saving the comment An error occurred while saving the comment Christina, yeah, Image Trace in 27.7 is pretty broken.
The team has reverted changes from 27.7 in the recent Beta.
You can use the Beta version instead, available from CCD app, or to downgrade for the moment. -
2 votesAdminEgor Chistyakov
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An error occurred while saving the comment Mike, can you provide test files, please, along with the settings you used to export the SVG?
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2 votesAdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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9 votesAdminEgor Chistyakov
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An error occurred while saving the comment Yes, it is safe to install it next to the main release. The only inconvenience you might have is that file associations will be transferred to Beta, so when and if you don't have any if these two versions launched, Windows will launch the latest version. If you have one launched, it will open the file. It will get restored once you remove it.
And yes, UV does not support replies, but I read every comment :)An error occurred while saving the comment Draxeiro, this is believed to be addressed in the latest Beta you can install form CCD application.
Can you please install it and verify it is fixed for you? -
1 vote
An error occurred while saving the comment Actually color conversion depends on the color profiles used, since there are more methods to achieve it than one.
I suppose you have to check if these match with the ones you used previously, in Color Settings. -
15 votes
An error occurred while saving the comment Basically you want swatches that ignore profiling. This can be very tough to deal with for those who print, especially if done wrong. But I like the idea.
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7 votes
An error occurred while saving the comment If you have converted a document from RGB to CMYK or vise versa, there is a way to modify the black Ai assigns when you hit D — since it is bound to the [Default Graphic Style] in Graphic Styles panel.
1. Create a rectangle
2. Hit D
3. Change the stroke of the stroke for this rectangle to the proper black you need (puro RGB 0-0-0 or CMYK 0-0-0-100, depending on your goal)
4. Open Graphics Styles panel
5. Drag this rectangle with Opt/Alt held over the [Default Graphic Style] item (usually it’s the very first one)
Done, your default black is now the one you defined.
You’d still have to modify the swatch.
Definitely Illustrator could have automated it and give users a choice to change these when they change the color mode of the document... but at least we can control it.An error occurred while saving the comment However, it’s a fair and precise conversion within chosen color spaces, by numbers.. RGB black gets converted into rich black in CMYK (because CMYK 0-0-0-100 is not as deep), and CMYK black gets converted to a shallow black in RGB... it is expected, but surely is not welcome in most practical cases.
There is a broader request related to this problem:
https://illustrator.uservoice.com/forums/333657/suggestions/37457056An error occurred while saving the comment True, this is very confusing, not only for inexperienced users. But as I see it, it means switching the document profile somehow, and it does not give seamless results, because a document profile can include so much more than just default colors.
Also it is not clear what to do with colors that are already used in a document... black is not a global swatch and it will be recalculated to a mixed ink anyway, which you will have to use Recolor or other approaches to fix...
So, it's not that easy.
Looking for more feedback and suggestions on that.An error occurred while saving the comment What document profile do you choose when create a new document?
If you pick Print profile, the black is obviously CMYK 0-0-0-100 which is lighter than RGB 0-0-0. Choose Web profile instead, which has RGB swatches (just checked).AdminEgor Chistyakov
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66 votesAdminEgor Chistyakov
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An error occurred while saving the comment Alas, I can’t reproduce in on Windows 10... perhaps it’s something only Macs have. The team would need to tests it.
Thank you for the report and the video. I don’t recall anything like this yet!
Similar to the problem with using a group of symbols as a key, when only one symbol in it gets an outline:
http://illustrator.uservoice.com/forums/601447/suggestions/47038405