AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment There’s a related request:
Wrap the location of a link to see the full address, without the need to resize the panel to see it whole
http://illustrator.uservoice.com/forums/333657/suggestions/43375596AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votes
An error occurred while saving the comment Veronika, is it working for you today?
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3 votes
An error occurred while saving the comment There’s a general request about the minimal allowed panel height also:
http://illustrator.uservoice.com/forums/333657/suggestions/47052850An error occurred while saving the comment Yep, I confirm. I think this happens because of the recently added Recent section (no pun intended).
Even when it’s disabled, it contributes to the minimal possible height.
Thanks for the report!AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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4 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Hello, Ares! I like the idea, but I can’t say I exactly like the solution you offer...
May be introducing palette commands like 'Move layer backward/forward' will do the trick? -
34 votes
Claimed to be fixed in the latest 30.3 general release. Please update, check, and comment back if it still happens.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment I have a problem: an EPS 10 with a gradient mesh objects, saved in Illustrator 30.2.1 (2026), won't open in 20.0.0 (CC 2020). I've tried cleaning it up in various ways, but nothing helps. Any suggestions? The error is: Can't open the illustration. The illustration contains an illegal operand.
Report by Ivan.
An error occurred while saving the comment Can be related to this report:
Compatibility Issue in Illustrator v30.2 - PostScript Error <a1a1>
http://illustrator.uservoice.com/forums/601447/suggestions/50996944An error occurred while saving the comment Please send both the original and the downsaved files to the team for reviewing, via sharewithai@adobe.com
Kindly mention the link to this report: http://illustrator.uservoice.com/forums/601447/suggestions/50971831 — for tracking purposes -
2 votesRequest to Contact Support · 1 comment · Illustrator (Desktop) Bugs » File Save, Import and Export · Admin →
An error occurred while saving the comment @pat, bitte installiere die neueste Beta-Version und prüfe, ob sich ein damit gespeichertes Dokument wie erwartet verhält. Es wurden einige Änderungen vorgenommen, daher könnte dieser Fehler behoben sein (oder auch nicht). Dies würde dem Team bei der weiteren Planung helfen.
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2 votes
An error occurred while saving the comment Please share a test document with a text object that behaves like this for you, so the team can investigate what went wrong and come up with a fix.
So far this is a first report about such a behavior here. -
Problema de visualización, capa de color rosa que aparece
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Captura%20de%20Pantalla%202026-02-27%20a%20la(s)%2012.14.25%20p.m..png 121 KB -
Captura%20de%20Pantalla%202026-02-27%20a%20la(s)%2012.14.25%20p.m..png 121 KB -
Captura%20de%20Pantalla%202026-02-27%20a%20la(s)%2012.14.06%20p.m..png 60 KB -
Captura%20de%20Pantalla%202026-02-27%20a%20la(s)%2012.14.06%20p.m..png 60 KB -
Captura%20de%20Pantalla%202026-02-27%20a%20la(s)%2012.08.33%20p.m..png 1441 KB
2 votesAn error occurred while saving the comment Does it stay when you zoom in/out? toggle GPU/CPU Preview modes?
Can you try the Beta build (available from CCD), to see if a newer version doesn’t have it? -
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2 votes
An error occurred while saving the comment I know this can happen if guides exist on canvas. When included in groups, they can mess up the aligning. Try to enable them (if disabled) and see if any is interfering.
Another problem is imported SVGs — the can have empty groups and they break aligning badly. Can it be the case? These can be found in Layers.
Can you share a file that behaves like this here? I can check it for you (if it’s OK to share it here). -
3 votes
Enabling Show Tool Tips in Preferences > General helped to have the names for swatches on hover back
An error occurred while saving the comment I should have asked this too :) Thanks for coming back. Closing this!
An error occurred while saving the comment This is odd... works for me when I try, in the main and additional palettes...
When did it start happening? Is it 30.2.1? Does Beta behave differently?
When you double-click a a swatch — does it have a name in the dialog?
If you enable the Recent Colors section for the panel — do these get hover tips?
Do you get hover tips for anything else at all? -
2 votes
An error occurred while saving the comment Take a look at the GIF recorded.
This clipping path has a stroke. When the stroke is outlined with Expand Stroke, it becomes the clipping path.
To my knowledge, it never worked differently in a situation like this.An error occurred while saving the comment As far as I recall, outlining a stroke for a clipping path always worked like this — the outlined stroke becomes separated from the fill and thus becomes a top path the clipping group uses to define clipping... but you say it worked in previous builds... needs checking.
Can you please supply this particular test file with this clip group?
When was the last version you remember dealing with this the other way? -
2 votes
An error occurred while saving the comment Doug, this is not a new change, as far as I know... Ai forces this option for any new documents saved, along with 'Create PDF Compatible File' and 'Embed ICC Profiles'. I’m used to disable these each time with Alt+C, P. Blessed be accessibility hotkeys. Alt+M should disable the compression option.
To be sure, I checked older builds: CS4, CS6, 2017... All these have it by default, and the only case it doesn’t show up — when a document saved without it already gets resaved.If you are dead sure there was a particular version that never had this option be default and you can test it — please tell more.
Meanwhile, take a look at these related requests:
1. Disable "save as PDF compatible" as default when saving .AI file — http://illustrator.uservoice.com/forums/333657/suggestions/36926863
2. Allow to disable 'Create PDF Compatible File' option when saving AIT templates — http://illustrator.uservoice.com/forums/333657/suggestions/49429697 -
2 votes
An error occurred while saving the comment You can’t drop a sublayer 'Layer 63' into a 'Group' group within the top 'Rider (Portrait)' layer.
Layers can’t be nested into groups. Groups are considered to be objects, and layers aren’t.
These differ by design. You can see that layers have a tringle in the top right corner of their rows when selected, and groups don’t (names can deceive).What you should do is to select your group first and use the 'Collect in New Layer' command from the panel’s menu.
Then you can ungroup the group within the newly created sublayer (if needed) and now nest your 'Layer 63' sublayer inside of this new sublayer. -
2 votes
An error occurred while saving the comment Indeed, Actions are blind to Artboards panel’s buttons and commands...
Amazingly, I don’t see older requests for this!At the moment, I can offer two workaround solutions... both based on scripts.
1. There are several scripts that can create rectangles based on artboards, the most prominent being DrawRectanglesByArtboards (https://github.com/creold/illustrator-scripts/blob/master/md/Draw.md#drawrectanglesbyartboards). With you can record using it into an action and follow with Object > Artboard > Convert to Artboards... (actionable) but it would also require moving it a bit... to do so, I’d flip it horizontally from the right edge and move a bit with Move dialog. Cumbersome :D
2. Duplicate Artboards script: https://www.youtube.com/watch?v=qDH1YRaYMYk -
2 votes
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9 votes
We have this issue fixed in our latest release - v30.3
Please update your Illustrator to this version and try it out.
An error occurred while saving the comment Ah, I see, the zoom check shows it’s a normal canvas... well, then the document is definitely required.
Just one object in it with the swatch applied should be enough to test it.
You can also send this file privately to sharewithai@adobe.com (in this case mention the link to this report, for tracking it back — http://illustrator.uservoice.com/forums/601447/suggestions/51042046)An error occurred while saving the comment When you say 'CAD drawing' — do you mean 'an artwork imported from a CAD app' or something else? Illustrator is not considered a CAD software, but a vector-based graphic design tool.
My guess is that the first document is created in the large canvas mode (with ×10 invisible scale factor), and the other one is normal.
To test this, try to create an artboard larger than 227 in (~5766 mm) in this document — it Ai would let you do this, it is a large canvas doc, and my guess is correct.If not — can you save a copy of the source document, remove everything but the object with the swatch applied, and share here, so the team can try to review it?
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2 votes
An error occurred while saving the comment The file opens in ~5 seconds for me, no hiccups, on a pretty average Windows 10 machine, with Intel i7 4470 3.4GHz, RAM 24GB, Nvidia GeForce GTX 1050Ti
Both Repeat objects above the artboard are live. I think putting a repeat into a repeat is what slows it all down. It works, but not very responsive.
Creating a pattern from a grid repeat object didn’t work well, the pattern’s module is now too big and slows Ai down.So I released both huge repeats above, made some edits into your main pattern module, cleaned up some paths, for the seamless gaps between tiles... the wavy ribbons still don’t tile vertically, but it’s up to you to make them so :)
The file now is ten times lighter, and should at least open for you. Hope this helps!A general piece of advice, based on my personal practice, — it’s better avoiding complexity. Ai would certainly allow it, and creating it is fast, but most times it’s not necessary and can choke any computer.
An error occurred while saving the comment ...an 'endless repeat grid'? ...can you share the document with it, please?
Again, is this the only file you can’t open?An error occurred while saving the comment Mohan, are you on 30.1.2 version? Did it start happening with the upgrade or not?
Are you able to create new files, or does Ai freeze only when opening old ones?
If you reset your Preferences — does it help? -
3 votes
An error occurred while saving the comment I see, got it.
Telegraphing modes is better with the overlapping, I think, and quick switching is another problem (I’d love to have hotkeys to force stroke/fill instead of toggling them). But still currently the Fill/Stroke buttons are the most large ones in the UI — in the two-column toolbar, rather than in Swatches/Color :)
While Swatches indeed has more space in the top part, the Color does not... these have to be consistent. Still appreciate the comment and the time.An error occurred while saving the comment Still not sure why having the Fill icon next to Stroke is beneficial :)
Ai paradigm still is using one of two focused, so making them displayed like this would only make it harder to see which one is active...
But perhaps you might be interested in this request instead... actually, you already upvoted it :)
Absolute mode that always sets a fill a single click and stroke with the Alt+click/right click — http://illustrator.uservoice.com/forums/333657/suggestions/44104935
CorelDRAW-style. Am I getting it right, and 'separating' you suggest is aimed to allow to apply a color to a fill or a stroke faster, without flipping the mode first?An error occurred while saving the comment Anne, InDesign has a different Swatches panel, very similar to the one you offer (https://helpx.adobe.com/indesign/using/swatches.html)... Consistency and interoperability is a goal I know Ai team pursues, but swatches in InD just work a bit differently — you can’t have a color applied to anything on canvas, without getting a swatch automatically. So InDesign never had a need to have a separate Color panel, while in Ai you can have a color used that is NOT a swatch — and it won’t exactly work with this approach.
Anyway, there are many separate requests to have them (or other panels) combined, one way or another:
1. Merge some features of Color window into Swatches window — http://illustrator.uservoice.com/forums/333657/suggestions/50330058 (2 vote, and this is exactly like your idea)
2. Combine Separations Preview & Color palette — http://illustrator.uservoice.com/forums/333657/suggestions/38885287 (2 votes)
3. Combine the swatches and gradients panel — http://illustrator.uservoice.com/forums/333657/suggestions/34511734 (2 votes)
A general solution is to group panels... Adding Color to Swatches give a very similar thing: a tint for the selected global/spot color (tinting is not transparency) and a list of swatches below. Sure it’s taller :) but grouping allows to have any setup.An error occurred while saving the comment Not sure if I get the question.
This selector indicates which of two main aspects of vector art is currently active: when the stroke chip is on top — Illustrator applies color to strokes; when the fill one is above the stroke — the color gets applied to fills.The model you are referring too, when both are just separate chips and none of them are considered active, has been implemented in the iPad and upcoming Web versions of Illustrator — and while it made some users quite happy, some others found it irritating, since they now have the only way to change the color — via directly editing this color chip, while in desktop Ai you can use whichever method to apply the color to the active attribute.
This can’t be changed in Ai at the moment, and no plans I know about are planned. But please tell more about it from your perspective — why do you thing it’s not OK, how do you envision working with fills and strokes, if none is considered active, what is your other experience with other apps which solve the same problem?
Also, you might want to vote for a request for this alternative method for assigning attributes, used in other vector apps: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/44104935-absolute-mode-that-always-sets-a-fill-a-single-cli
This, however, won’t change the current model, but will just allow to ignore the active status, when needed. -
2 votes
An error occurred while saving the comment You can view you build number in Help > About Illustrator, in the top left corner, below the Illustrator logo. If it’s 30.2.1 — then it means it’s the latest one (and not Beta).
You are on Intel macOS Catalina 10.15.7 — is it correct?What happens when you go File > New (do you see the top menu?) or press Cmd+N? Do you get the New Document dialog?
If no — please try to open Preferences > General and check the 'Use legacy "File New" interface' option — will Cmd+N work then?Downgrading is about opening your Creative Cloud Desktop app and installing a previous version, like described here — https://helpx.adobe.com/download-install/apps/download-install-apps/creative-cloud-apps/install-previous-versions-creative-cloud-apps.html
I don’t say it would work for you, but at least it might allow for you to work while the team fixes the bug.Also, before trying this measure, try to reset preferences first (very often it helps in may cases): https://helpx.adobe.com/illustrator/desktop/get-started/preferences-and-settings/set-app-preferences.html
An error occurred while saving the comment I have to repeat the question, Rebecca :(
Do you mean the Beta build (you reported this in the Beta Bugs section), or the latest general build?
Do you mean the home screen when no documents are opened, or when a documents get opened? Do you see panels and the toolbar? Can you share a screenshot?
Does downgrading help?
The team can’t review anything without the details: the OS, the GPU model and driver version, etc. The more you provide — the more chances the team would be able to replicate this in house and fix it.An error occurred while saving the comment Rebecca, do you mean the Beta build (you reported this in the Beta Bugs section), or the general 30.2 build?
Do you mean the home screen when no documents are opened, or when a documents get opened? Do you see panels and the toolbar? Can you share a screenshot?
Does downgrading help?
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%252012.14.25%2520p.m..png){kind=link}
%252012.14.06%2520p.m..png){kind=link}
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There’s a related request:
On hover over the file name of the current tab, display as a tooltip the complete file path.
http://illustrator.uservoice.com/forums/333657/suggestions/34907938