AdminEgor Chistyakov
(Admin, Adobe Illustrator)
My feedback
7838 results found
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1 vote
As per the comment, it is still used in Animate.
An error occurred while saving the comment -
3 votes
An error occurred while saving the comment Have no idea what is happening for now! Can you share these files for testing? Keep only what is needed inside, please.
An error occurred while saving the comment What about Color profiles?
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1 vote
An error occurred while saving the comment Yeah, I get it.
I'll try to bring some attention to this issue.An error occurred while saving the comment As a workaround — work in chunks.
Try to use VectorFirstAid from AstuteGraphics (it gives somewhat better results but also staggers with these many lines on my machine).
Which version of Ai used to simplify these well enough for you?An error occurred while saving the comment 15032584 points, wow.
I could not do anything, really, except for just selecting the isolines.An error occurred while saving the comment Oskar, can you share a file for others to test?
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2 votes
An error occurred while saving the comment The image does not really explain the problem, at least for me. Sorry.
Can you demonstrate it in the video or GIF? -
1 vote
An error occurred while saving the comment Check the CapsLock or Shift being stuck
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1 vote
An error occurred while saving the comment Generally PDFs can’t be 'opened' in Illustrator, they can be only imported. But if it is a file that was 'saved' in Illustrator as PDF, than you have two separate 'layers' inside of your document: native Ai’s and actual PDF. Therefore you can have a case like this. But you know it for sure :)
I get an error when I try to open 'Our File.ai' (because I don’t have a plugin you use).
Why the warning did not triggered for you, I have no idea, it usually does, indeed. But the AI and PDF (viewed or imported) look different. The box stamp layouts are not the same, text elements are missing, dimensions differ...
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1 vote
An error occurred while saving the comment Resolution is not how the scaling coefficient is applied to a 'large canvas' document.
It is done internally and a user has no control over it.
Whenever you create a file that is larger than a fixed size in points (all document in Ai are basically point-based internally), it is switched to 'large canvas' mode, that is basically a scaled tentimes:
https://community.adobe.com/t5/illustrator/larger-canvas-in-illustrator-24-2-100x-more-space/td-p/11243556The fact that it is a 'large canvas' is not displayed anywhere on a surface, and your problem is definitely a bug.
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Subtracted shapes get drawn with a skewed artifact covering them at the top
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Adobe%20Illustrator%20Bug%20-%20clipping%20issue.ai 1629 KB -
Adobe-Illustrator-Bug_Clipped-Shapes.png 740 KB -
Screen Shot 2021-05-07 at 12.04.25 PM.png 151 KB -
Luminoso with Black Currants 750ml 2021 - PRINT.ai 1729 KB -
unnamed.png 23 KB -
Screen Shot 2021-05-07 at 11.53.01 AM.png 149 KB -
Screen Shot 2021-05-07 at 11.53.20 AM.png 59 KB -
Screen Shot 2020-06-24 at 12.31.36 PM.png 68 KB -
Screen Shot 2020-06-24 at 12.31.31 PM.png 105 KB -
Screen Shot 2020-06-24 at 12.31.17 PM.png 84 KB -
Screen Shot 2019-05-09 at 1.49.28 PM.jpg 14 KB -
Screen Shot 2019-05-09 at 1.49.16 PM.jpg 16 KB -
Screen Shot 2019-03-11 at 12.24.43 PM.png 29 KB -
p merge.ai 907 KB
12 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghAn error occurred while saving the comment Michelle, this is a weird file. It has a black background underneath, and cut holes in blue rectangles. Maybe your process requires it though.
But the problem is just a GPU rendering one, I see it. If you disable GPU (or just set Overprint Preview mode, which you definitely should when preparing anything for printing), it will vanish.
Still needs fixing!
An error occurred while saving the comment Danielle, it looks like GPU Preview issue. Try to change the mode: View > Preview on CPU and see if there's any difference. In any way, please send the file that has this text to the sharewithai@adobe.com fort hte team to investigate.
An error occurred while saving the comment Is GPU preview on? It sometimes leaves artifacts like this one you show. Try to switch to CPU and check again.
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1 vote
An error occurred while saving the comment Elena, can you demonstrate or describe the problem? This would bring more attention to it for sure.
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1 vote
An error occurred while saving the comment Can’t confirm, works fine for me.
There must be something more to this... The bug is familiar to me, but it never is about Repeat objects (because I do not use them). It happens for newly created rectangles too an both for existing ones. -
1 vote
An error occurred while saving the comment Wow. That is an unusual application of common commands.
Out of curiosity I’d like to know why do you need to view these many documents at once in a grid, using Illustrator? I suspect there are many other ways to achieve this, rather than adding a command 'Fit All on Artboard for every Open Document' that might confuse a lot of users. -
19 votes
製品フィードバックへのご協力ありがとうございます。
ご報告いただいた「ver.25.3.1 でパターンスウォッチのコピー&ペーストで予期しない結果になる」問題を修正した、Illustrator 2021(ver.25.4.1)を一般リリースいたしました。
Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、動作をお確かめください。
もし、修正されていないような場合は、コメントをお願いいたします。
今後ともよろしくお願いいたします。
Illustrator チーム
An error occurred while saving the comment Rinne, you definitely should record a GIF or a video that demonstrates this behaviour, for others to test it.
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3 votes
An error occurred while saving the comment What can be done, I suppose, is converting these former gradient fills to freeform gradient ones (triangular mesh inside), but this would require some fat math and doubtedly a thing you want.
A mode where a gradient would be kept live but thus displayed wrong on a rotated surface (because it is, even if you use 'Off-Axis Front' that looks quite similar, because it feels like rotating along one axis only)... well, maybe. But the 3D in Ai is terribly dated and will not be fixed until is completely rewritten, which I suppose is in the development, according to some public hints from the management. Let’s hope that it will not worse.
Voted.An error occurred while saving the comment Well, it the different story. This is not a bug. It is a completely normal behaviour.
Gradient in 3D gets distorted along two axes and thus can’t stay as a linear live gradient after you expand it.
That is why it warns you about it. So you do everything correct to workaround it.An error occurred while saving the comment What type of gradient are you talking about exactly?
This is not how it works for me.
Can you please provide steps and a test file or a video that demonstrates it? -
1 vote
Illustrator 製品版へのフィードバックへのご協力ありがとうございます。
ご報告いただいている「クリエイティブクラウドがログアウトされる」という問題は、Creative Cloud デスクトップアプリケーションのことでしょうか?
そのような問題に関しましては、ユーザー情報などの関係もございますので、カスタマーサポートへお問い合わせください。
お手数をおかけいたしますが、よろしくお願い申し上げます。
Illustrator チーム
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1 vote
An error occurred while saving the comment Gets opened fine in 25.2.3 on Windows.
As for the green scrapes — it is a GPU issue. What is your GPU?
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1 vote
An error occurred while saving the comment Known bug, is getting fixed. Try to update and check if it helps
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1 vote
An error occurred while saving the comment Please provide at least a screenshot, or better the file itself
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1 vote
An error occurred while saving the comment Fixed in 25.2.3, please try and see if it works for you
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1 vote
An error occurred while saving the comment Yep, it filters out now, and there is no option to show others :(
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1 vote
An error occurred while saving the comment Known bug, is getting fixed.
Expecting fix in 25.2.3
Jan, it is still used in Animate. So when you import an artwork from Illustrator to Animate, it is imported correctly. If you are not using Animate (yes, it is former Flash), then there is no difference.
Monika covered this here:
https://community.adobe.com/t5/illustrator/movie-clip-vs-movie-clip-instance/td-p/8819205