AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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70 votes
We have started working on fixing this one.
An error occurred while saving the comment An error occurred while saving the comment Agree on all of these.
Why it matters to me specifically.
1. Boundaries for me are the part of composition. When we pan to shift our viewport, we orient on these boundaries, to pick a proper portion of the artwork. Without boundaries visible, we can’t properly orient. It’s like when you try to sit on a sofa, but in an instant you stop seeing its edges... or a cat sitting on it. No-one wishes to sit on a cat.
2. Grids or guides. We choose to display or hide these on our own. When Ai decides this on its own, we feel less in control. When somethings blinks on its own — it’s probably broken, like a faulty lamp. People don’t like using broken tools.
3. We don’t treat 'panning' and 'zooming' as states. We just navigate the canvas, observing the document. When we see popping, it ruins the illusion of integrity. The same problem as with popping in videogames.
4. It worked before, but now it doesn’t. It’s easier to notice a flaw (instantly visible) than a benefit this recent pan/zoom improvement (which caused this trade-off) brings — that’s how people work evolutionary. Pretending it does not work like this is like spitting against the wind :)An error occurred while saving the comment Cameron, this is a known limitation, caused by a recently added method of boosting the speed of zooming and panning while in GPU Preview mode. Artboards edges, along with grids and guides, are considered as 'annotations' by the engine, and have to be temporarily disabled while contents of the document gets streamed while panning and zooming.
This is important for me, and I hope it is for others. It should definitely upvoted more to persuade the team to improve it further. The team is aware, but more votes always count.
Thanks for sharing!
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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23 votes
Hi,
Thank you for reporting this issue. Illustrator Team really appreciate this.Can you help the Illustrator team to isolate this issue further?
If yes, then please let me know the following:
1) Is this Issue still happening on your machine in the latest version 25.2.1 ?
2) If yes, kindly provide some video, Test file(Via File→Package), OS version of your machine & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com in a Zip file.Please mention the title of this issue as the subject of the mail.
Thanks and Regards
Ankit GoyalAn error occurred while saving the comment Agustin, I never wrote 'one should select a key object'. I meant 'one should make sure the proper artboard is focused when an artwork copied and pasted'... this is somewhat similar to key object mechanic, but is different.
Without choosing the proper artboard Ai can’t tell which PLACE you meant.
Changing Rulers should not matter.I really wish to dig deeper though into this.
Can you figure out the exact steps that lead to a result you find buggy, please?An error occurred while saving the comment Jorge, it is not a 'workaround', it is an intended way it works :D
Ai remembers the local coordinates of an art copied, relative to the current artboard, and pastes it using these coordinates, into the other selected artboard. If one accidentally makes another artboard selected before copying, it surely picks up different coords.
But I get the frustration, it is exhausting to always make sure the proper tiny frame is black.
Thank for sharing the extensive instructions! -
7 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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8 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
Gerald, please share an example. Without a test file an investigation can’t start.
An error occurred while saving the comment I see, thanks.
Am I right thinking that read object is a group and not a compound path?
Pathfinder doesn’t really work on groups. Instead of computing the result for all the children in a group, it performs the operation with only one, discarding the rest — just like you demonstrate.
There is a dedicated request on this: http://illustrator.uservoice.com/forums/333657/suggestions/31525312There is a simple enough workaround you can use meanwhile.
Instead of just clicking the button, you can hold Opt/Alt while clicking.
This will make a live compound shape first. Hit Expand button then to bake in the result.
Please comment back if it works or not for you, please.There are two more related entries here you might want to upvote:
1. Add an option for Pathfinder to make compound paths instead of groups: http://illustrator.uservoice.com/forums/333657/suggestions/47013433
2. Unite/Merge paths creating groups instead of Compound path: http://illustrator.uservoice.com/forums/601447/suggestions/37237159 -
1 vote
An error occurred while saving the comment Can you be more specific, please? What do you like about it specifically?
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1 vote
An error occurred while saving the comment Julián, please provide more details on it.
1. Do you have any clipboard managers installed?
2. What options do you have enabled in Preferences > Clipboard Handling?
3. Does it happen with any font, or only specific ones? Does it help to change the font?
4. Does it help to Edit > Paste Without Formatting instead of just Paste
5. Does it look as the same broken text when you try to paste anywhere else, like Photoshop, InDesign, or non-Adobe aps?
6. What is your OS version and what build of Illustrator are you using? -
1 vote
An error occurred while saving the comment Does drag-n-drop form Illustrator to Photoshop work?
Do you have any clipboard managers installed?
Do you have 'PDF' option enabled in Preferences > Clipboard Handling section?
Which versions of Photoshop (there was a bug on the topic they fixed recently) and Illustrator are you using? -
3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Hmm... I’d say it doesn’t exactly 'helps', but 'hides' the problem.
So if you really wish for it to be addressed and prevent from happening with other users — kindly provide a test file, a screenshot, and the specs for you OS and GPU used — the team would need these to investigate the issue.An error occurred while saving the comment Sherwin, please share the test file with this object in it.
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1 vote
An error occurred while saving the comment Simón, that is doable today, also in a not best possible manner, through image maps (a part of the existing slice system), via Attributes panel.
Please refer to this help article for details: https://helpx.adobe.com/illustrator/using/slices-image-maps.htmlAt some point a bug prevented these areas from being exported into PDFs, now fixed:
http://illustrator.uservoice.com/forums/333657/suggestions/40418827But we still don’t have true text hyperlinks, like this request states:
http://illustrator.uservoice.com/forums/333657/suggestions/47303807Does using Attributes solve the problem for you? Please reply.
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101 votes
The team has encountered several issues with this feature. It requires them to change the basic algorithms and it is going to take them more time than anticipated.
While it still works in Beta 28.8.0.7, the next Beta build will have Inside/Outside aligned strokes for open paths disabled. The Beta is scheduled to be live on 7th of August.
Once this is ready to be enabled back, the team will update the status.
An error occurred while saving the comment Fixed back in 28.6.54
An error occurred while saving the comment Stopped working in Beta 28.5.0.78
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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0 votes
The issue is no longer reproducible.
If you happen to have the same problem — please share the file with it.
An error occurred while saving the comment Rachael, can you please show the way the Appearance panel look when you select this object?
How exactly do you assign the new color stroke? With the Color or Swatches panels, or using the Eyedropper tool? If with the tool — can you pick the tool and hit Enter to open the Tool Options dialog — does it have one or both Appearance options checked there? -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Lisa, what build are you using? Does it help to upgrade/downgrade or use the Beta build instead?
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1 vote
An error occurred while saving the comment Ethan, can you check if this happens with the latest release (currently 28.5) or Beta?
Can’t reproduce it on Windows 10 machine, with either fresh or existing symbol, edited from a panel or from canvas. -
3 votes
An error occurred while saving the comment Vince, can you check if the latest build have this problem?
I am rechecking this, and now the tool does not create another new 'Dimensions' layer if I disable the 'Print' option in an existing 'Dimensions' layer.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votes
An error occurred while saving the comment Jeremy, can you clarify the latter one, about centerlines, please?
Perhaps a small mockup can help to clarify it?AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Kevin, I get what you mean.
To be fair, layers in Ai DO support tags, but there is no native UI to expose them and offer this amount of control.There is a related and less detailed general request to have Layer Comps: http://illustrator.uservoice.com/forums/333657/suggestions/32923834
Two existing external solutions were mentioned in the comments there:
1. CADlayers panel, offered by CADtools plugins suite, with layers groups it provides: https://www.youtube.com/watch?v=QYdlU1Kvpss
2. AG Layer Comps panel, made by Astute Graphics, which is very similar to the one Photoshop has, and works with top-level layers: https://www.youtube.com/watch?v=AsZDFRDbbf8Both are handy, but none supports REGEX search. I believe these two vendors are more responsible than the Adobe machine, so perhaps you can ask them to develop this part.
Anyway, thanks for the request made! It’d be somewhat niche, but extremely powerful for users who ahve to deal with myriad of layers.
Voted! -
1 vote
An error occurred while saving the comment Ai team has been making some changes to SVG exporting pipeline.
Please help them to figure out the problem an answer these questions below.
Can you export these using a previous build or a Beta version (it can be installed from you CCD client)?
Can you export an SVG using Export Aa / Save As methods?
Can you reproduce this behavior with a brand new file?
Does it make a difference if you try to export these into a different folder and a different disk drive?
Can you share a screenshot of the setting you use to export assets?
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Stephen, some changes for the better were made and you can test it in the Beta, but not fully, hence the status is not updated.