Eric Cobain
My feedback
11 results found
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730 votes
Hello friends,
So far, we have received very little response on the survey form that we floated to understand your pain points better.
A lot of our product decisions are driven by your inputs, so make sure you are taking this opportunity to voice your issues!
Link to the survey form : https://survey.adobe.com/jfe/form/SV_cGbDwd2k1gfpIOO
Requesting all of you to please fill the survey form. It will take less than 2 mins!
Thanks in advance.
Saurav
An error occurred while saving the comment An error occurred while saving the comment Seems like this request is getting increased activity over the past few months. Keep pressing Adobe on this.
Between the lack of android apps, the unwillingness to improve the codebase, and the gatekeeping support, they can't keep this up much longer without losing profits.
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19 votes
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37 votes
Thank you for reporting the issue. We have added the issue to our backlog.
With Best Regards,
Raghuveer SinghAn error occurred while saving the comment Just like every Illustrator bug.... never gets fixed. Here we are 5 years from the bug report and it still happens. I can't do rotation and alt with a stylus without Illustrator getting stuck on rotate.
Why can't adobe even pretend they care and at least fix 1/100 of the user complaints!?!?!
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10 votes
An error occurred while saving the comment The issue is Illustrator uses mostly single core processes so if you have a 16 core processor, it doesn't matter and most likely the speed of a single core in a newer pc is lower because it's relying on multicore rather than single core speeds. My 15 year old laptop is a 4.3ghz duocore and it runs Illustrator faster than another laptop which is an 8 core 3.6ghz processor. On top of that Illustrtaor is problematic with most GPUs which is why it's always the default solution to disable GPU performance. So, it's 2024, and we are running single core software with our GPUs disabled. It's a downgrade.
Adobe doesn't care. They really don't. In 10 years, it will still be the same primitive codeset. Only when real competition comes along (*that they can't acquire) will things start to change.
They have zero motivation except for gaining new subscribers.
An error occurred while saving the comment This. Illustrator is legacy code with new bandaids on top. It's such a patchy pile of garbage that can't handle processing, doesn't use even a quarter of your resources and just feels more and more like the wrong tool for professionals with each passing day.
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114 votes
An error occurred while saving the comment Adobe, Take a look at how Rive handles the following:
1. entering isolation mode
2. selection tool accuracy
3. handle controls (you can select2 beziers at the same time and move together. you can also move them with up directionkeys on a keyboard)
4. If I can see it, I can select it. Unlike Illustrator where I have to zoom in at least 4 times larger to eyedrop, select, etc. I don't understand why a computer needs to zoom in to be accurate if the cursor is accurately aligned.
5. Clean UI. Just makes sense compared to Illustrator.6!. 4K handling. I don't have to blow up my UI as if I'm visually impaired to be able to see a normal sized set of tools. They scale properly.
7. Snapping and guides. Rive doesn't need 17 snap options that all conflict with each other. If I want to turn snap off, I just hold down CTRL while moving an object. I don't need to turn off smart guides and manually disable snap options.
Rive is better than you at adjusting shapes, handles, bezier accuracy, etc and they don't even have a pen tool yet.
Keep staying complacent, your age is really starting to show and people are fed up. New software is on the rise and most of your users have one foot out the door. We're just waiting for the right alternatives to hit the market.
An error occurred while saving the comment 105 votes now and absolutely nothing from adobe. This is not the only place this is being documented. Its also on the adobe forums. They just don't care and it really shows. They already have our money.
An error occurred while saving the comment This is just one of those examples of where Adobe just doesn't listen to it's users and instead decides to break what was not broken. In an 8 hour day, I can honestly say I lose a minimum of an hour in micro amounts of poor UI.
Dealing with layers is an even bigger issue. WTF would you have a lock and a visibility option for layers and groups if visibilty acts like lock? Why can't I drag something out of a layer thats hidden when it's not locked? Why do I need to unhide layers for them to get accept transforms given to the parent layer? Wouldn't that be what lock is for?
This causes another hour lost to combine for an average of 2 hours a day in nonsensical UI. Every action requires 5x more work than necessary. Other art programs do not have these issues.
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37 votes
Hi,
Thanks for reporting this issue, Illustrator team really appreciate this. We are able to reproduce this issue and it is currently under review.
Regards
Ankit Goyal
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8 votes
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4 votes
An error occurred while saving the comment Amen to that. Astute only made them to make up for adobe shortcomings. You'd think they would look at those features as easy opportunities to improve.
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21 votes
An error occurred while saving the comment I find the admin response to get a subscription for astute graphics, unacceptable. Astute costs $149 a year, we already pay for Adobe and Astute only made those features to make up for Adobe's shortcomings. If you are going to have a software subscription model based on upgrades and new features, then you need to be improving and this area is where you should focus.
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432 votes
Starting from the February 2024 release, version 28.3, this option is no longer enabled by default for new documents. If you had hyphenation enabled in an existing document, Ai will respect this.
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8 votes
This is something that you have to address to the Acrobat team. Illustrator has nothing to do about this setting and can’t control it. There is no option for Illustrator to toggle in a generated document, it’s an app-level preference. Please upvote this request here: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/18979618-make-enhance-thin-lines-and-option-to-turn-on-no
An error occurred while saving the comment 1. Make a doc in illustrator
2. Make some lines less than 1px width
3. Export to pdf
4. View the pdf and pay attention to the line thickness.
5. Disable enhance lines to see it should rendered correctly.This feature is a bug. Not a feature. This should be an option in export, not in the viewer. Those of us creators who aren't making spreadsheets don't need this as default. It also messes up text thickness too. This is unacceptable and has been requested to be addressed for over 10 years.
I'm pretty sure I can speak for everyone when I say this new performance update is yet just another bandaid you guys slapped on a dying pig and is not what everyone is asking for.
The problem is in all your products btw. I'm using Premiere right now and previews in 1/4 with high quality turned off with minimal fx, and only using 10% cpu. 3% gpu, 25% memory, is just a nightmare. It's impossible to get a preview in real time without wasting hours. The issue is not addressing this years ago has made it even harder for you to fix because you buried your legacy code in garbage features nobody asked for. Now you have a giant mess that is virtually impossible to tear down and rebuild.
It's too late for Adobe. It would take less time for a competitor to build a new product from scratch while using Adobe as a cautionary tale to avoid the big mistakes.