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  1. New Document has strange green lines, rulers, checkered background, and second artboard

    1 vote

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    1 comment  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Agape shared this idea  · 

  2. Tool to identify the size of each asset that is added to a document

    3 votes

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    1 comment  ·  Illustrator (Desktop) Feature Requests » File Save, Import and Export  ·  Admin →
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  3. Automatic dimension/measuring tool please

    667 votes

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    318 comments  ·  Illustrator (Desktop) Feature Requests » Tools  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have done further updates to Dimension tool with recently released version - 28.3


    You can create and use your custom scale for dimension, hide or show units on dimensions and dimensions are now sticky to the object - they transform as well when you transform the object.

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    Agape commented  · 

    This saves me SO MUCH TIME from trying to use the ruler tool!!!!! do you have this same tool in Photoshop??? I hope so.......

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  4. Masking in Illustrator not Working

    2 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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    Agape commented  · 

    I used to be able to place a photo into an Illustrator artboard... then in order to round the corners, I would create a rounded rectangle, fill with white, then put it on top of the photo, select both and then create a clipping mask.

    right now, when I select MAKE MASK, the whole image disappears..
    you can see in my attached images that if I INVERT the mask, it seems to do what it is supposed to do ...just shows the inverted rounded corners...... but when deselect INVERT, then the image disappears.

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  5. Top Bar Menu Items Stop Responding

    27 votes

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    34 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    It seems like this problem happens only for Mac Sonoma users...

    Downgrading to a previous version of MacOS seems to be a viable workaround at the moment.

    This is not a proposed solution though.

    If this happens for you at earlier versions — please comment.

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    Agape commented  · 

    This also happens to me when I'm working with Text... if I outline text (with shortcut), then go to Effect to add stylized effects...but then the menu is "frozen"... I can use other keyboard shortcuts and can save and close out to restart illustrator....but KEEPS happening while I'm working...
    MacBook M1 Max... Sonoma 14.2.1

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  6. Artboards with the same number / missing number

    186 votes

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    165 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

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    Agape commented  · 

    I created 15 distinct artboards...but it created artboard 14 twice...so when I exported all the artboards it skipped the one that should have been artboard 13

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  7. All menu item shortcuts are grayed out

    1 vote

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    1 comment  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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  8. Still not able to paste (Cmd + V) text when creating a new folder in Save As / Save a Copy / Export As dialog box in Ai 2020

    82 votes

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    105 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue was reintroduced in MacOS update Ventura. The team ran into another issue while implementing the workaround suggested by Apple. While the team revisits this issue, users can use workaround this issues by paste through context menu. Thank you all for the patience.

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