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What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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'Can no longer create new file from scratch' has been merged into this idea

All menu item shortcuts are grayed out

Illustrator 2023, v27.7
MacOS Ventura 13.2.1
Wacom intuos pro
Apple Magic Mouse

at some point, all the shortcut menu items became grayed out...I can USE the actual shortcuts like CTRL+X and CTRL+V
i can select the commands in the menu and get them to work...but it's weird... not sure if it is associated with other weird behaviors like not being able to select and move an object?

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  • AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  ·   ·  Report

    It feels like some modal dialog pops and stays somewhere opened and steal the focus, and it prevents Ai from doing anything in the back... or it only looks like it.
    Can you use arrow keys to move stuff? Can you create anything new? Can you click tool buttons? Does the relaunch help? How often does it happen?
    Please add more details, ideally — steps to reproduce this.

Illustrator (Desktop) Bugs: User Interface

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