Allen
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2 votes1 comment · Illustrator (Desktop) Feature Requests » File Save, Import and Export · Flag idea as inappropriate… · Admin →Allen
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18 votes23 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →
Hi,
Thanks for reporting this issue.
We are able to reproduce this issue for one scenario(Double Byte Characters in Folder Name) and investigating it further.Workaround:
1)Open preferences→ File Handling & clipboard → Uncheck Background Save and click ok then try to save File.Please share Video or steps of any other scenario if you are able to reproduce this consistently at sharewithai@adobe.com with UV title with Tag [UserVoice] in subject of Email.
Regards
Ankit GoyalAn error occurred while saving the comment An error occurred while saving the comment Allen
commented
@Ankit - FYI, my file and folder names have no double-byte chars. And I already have Accelerated Saving and Background Saving turned off. The most persistent and identifiable symptom is that AI gets into a mode where it never releases a file, even after saving and closing it. As long as AI is open, even with no file tabs, files that were edited during this session are still locked.
The problem may be made worse when background processes are attempting to copy edited files to a backup drive, but I don't see how this would cause problems (it never has before, with any apps).
Let me know if I can provide further testing. I believe you have my email.
Allen
Allen
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An error occurred while saving the comment Allen
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Still happening after turning off fast open/save, and background saving.
Files are still "open" in AI after tab is closed. Can't rename a file or delete it until I close AI.
Allen
An error occurred while saving the comment Allen
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While laboriously recovering the TMP files, I've found that AI never lets go of a file, even after it's been saved and the tab has been closed.
This means that a second edit of any file will be impossible to save, because the file is still "open" -- even though it's AI that has it open.
I just repaired about 15 files, and they are all closed by AI, but they are all still R/O due to being open in "another process." They only get released when the AI session is closed.
This is probably what's causing all the TMP files, which has cost me a full day of very difficult editing of complex scientific charts.
Please address this ASAP! The required procedure for working around this bug is time consuming and inherently confusing, since each new edit has to be saved under a new name, and I'm working with a set of 52 files!
Thanks,
Allen
An error occurred while saving the comment Allen
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Same here, 24.2, win10/64.
HUGE problem with 24.2 - Appears to save, but just creates a TMP file and DOES NOT SAVE. This starts happening randomly after working on several files.
I just discovered that 7 hours of high productivity on 52 files went unsaved. I now have 52 TMP files.
This needs immediate attention!
Allen
An error occurred while saving the comment Allen
commented
HUGE problem with 24.2 - Appears to save, but just creates a TMP file and DOES NOT SAVE. This starts happening randomly after working on several files.
I just discovered that 7 hours of high productivity on 52 files went unsaved. I now have 52 TMP files.
This needs immediate attention!
Can the TMP files be recovered? Or are they just working storage?
Windows 10, 64bit. Plenty of hw resources.
Allen
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1 vote0 comments · Illustrator (Desktop) Feature Requests » User Interface · Flag idea as inappropriate… · Admin →Allen
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3 votes1 comment · Illustrator (Desktop) Feature Requests » Drawing Tools · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Allen
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This could also be entitled: Make Custom Panels with Toolbar Buttons.
Allen
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11 votes0 comments · Illustrator (Desktop) Feature Requests » User Interface · Flag idea as inappropriate… · Admin →Allen
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33 votes2 comments · Illustrator (Desktop) Feature Requests » Other... · Flag idea as inappropriate… · Admin →Allen
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15 votes6 comments · Illustrator (Desktop) Feature Requests » Drawing Tools · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Allen
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After selecting the objects you want aligned, click AGAIN on the object you want them aligned TO. This key object will now hold its position, and the others will move relative to it.
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10 votes1 comment · Illustrator (Desktop) Feature Requests » Drawing Tools · Flag idea as inappropriate… · Admin →Allen
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43 votesUnder Review · 7 comments · Illustrator (Desktop) Feature Requests » User Interface · Flag idea as inappropriate… · Admin →Allen
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17 votes4 comments · Illustrator (Desktop) Feature Requests » Drawing Tools · Flag idea as inappropriate… · Admin →Allen
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@Ankit - I downgraded to 24.1.3. I'll let you know if the problem resurfaces on this older version.
Allen