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Chris Munro

← Adobe Illustrator

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13 results found

  1. Preview in PNG export options panel doesn't work

    10 votes

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    9 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Chris Munro commented  · 

    When using the 'Export as…' PNG function, the thumbnail now shows no preview, just a blank box. This feature stopped working in Illustrator 28. Worked fine in Illustrator 27.9.5

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  2. Illustrator freezes when selecting links & switching documents with placed images

    1 vote

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    1 comment  ·  Illustrator (Desktop) Bugs » Images, Links  ·  Admin →
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    Chris Munro shared this idea  · 

  3. Find/Replace Fonts hangs/spins/beach balls when try to replace with system font

    2 votes

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    8 comments  ·  Illustrator (Desktop) Bugs » Type, Fonts, Text  ·  Admin →
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    Chris Munro commented  · 

    I think this bug is caused by Type 1 fonts. I tested it with a new document and I only got it to freeze when I scrolled a window in the Find/Replace Fonts window when I had a Type 1 font loaded.

  4. Symbol color management is different from color settings

    2 votes

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    1 comment  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    Chris Munro supported this idea  · 

  5. Color settings Reversing to default

    4 votes

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    0 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Admin →
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    Chris Munro supported this idea  · 

  6. illustrator v25.2.1 color profile keeps changing to emulate adobe illustrator 6.0

    137 votes

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    105 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Chris Munro supported this idea  · 

  7. Editing text with warp doesn't update

    2 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Effects, Appearance, Graphic Styles  ·  Admin →
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  8. Paste and match style within illustrator

    62 votes

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    9 comments  ·  Illustrator (Desktop) Feature Requests » Type, Fonts, Text  ·  Admin →
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    Chris Munro supported this idea  · 

  9. MAC: System has run out of memory and force quits - Activity Monitor shows > 100GB

    26 votes

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    11 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Chris Munro commented  · 

    Thanks for getting back to me. I just had to delete the Illustrator preferences and the problem was fixed.
    cheers, Chris

    Chris Munro supported this idea  · 

  10. Memory Leak

    4 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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  11. Memory overload

    4 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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  12. Image Not Visible/Blank When Placing EPS Files into new file

    51 votes

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    68 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Chris Munro commented  · 

    Hi Rita & Sarah, I rechecked my version of Illustrator and for some reason (probably operator error :)) the update wasn't applied. Re-installed the update & is working fine. Thanks for following up with me.

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    Chris Munro commented  · 

    Placing a DCS EPS file in Illustrator will don't display the spot colours in overprint view, nor will it display in Acrobat if saved as a PDF. This bug has only come up in CC 2018. Works fine in previous versions (CC 2017 CS6 etc). PLEASE get this fixed Adobe!!

    Chris Munro supported this idea  · 

  13. after updating to Mac OS 10.13 I get this file has been modified outside illustrator. do you want to continue?

    121 votes

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    252 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Chris Munro supported this idea  · 

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