Mark R
My feedback
28 results found
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2 votes
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16 votes
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Bitmaps display as vertical lines in GPU Preview in AI 28.5
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screenshot.1720181583.jpg 389 KB -
screenshot.1720181608.jpg 165 KB -
Zrzut ekranu 2024-07-01 203340.png 134 KB -
5. video showing display bug.mp4 30955 KB -
6. lineart sample rotating inverts image.mp4 21930 KB -
4. in rare instances the inverted image shows up.png 2976 KB -
3. 400% zoom starts showing image correctly.png 712 KB -
2. 300% zoom still shows lines.png 26 KB -
1. 263.9% zoom shows lines.png 66 KB -
Bitmap-lines.gif 63 KB -
스크린샷 2024-05-21 215253.png 354 KB
15 votesThe fix is pushed into Global Availability build 28.6.
If it misbehaves still — please comment back.
An error occurred while saving the comment An error occurred while saving the comment I can replicate the issue in Adobe Illustrator 28.5. both on Mac and PC. I hope this is fixed very soon.
An error occurred while saving the comment Description of the Bug:
Black and white bitmaps are not showing up correctly in GPU mode. When zoomed out, they appear as lines, and in some rare cases, the image appears inverted. Working in CPU preview mode shows the image clearly, but this mode is too clunky, slow, and images are aliased, making it an impractical solution for extended use.Steps to Reproduce:
• Open Adobe Illustrator.
• Place a high-resolution black and white bitmap (e.g., a 5"x7" 1200 dpi image used in print for line-art or custom halftones).
• Zoom in to 300% or closer, where the image appears fine.
• Zoom out to 150% or further, and the image turns into vertical lines.
• Display bug zoom values depend on the resolution of your image.Expected vs. Actual Behavior:
Expected: When zooming out to 150% or further, the image should continue displaying correctly.
Actual: The image shows up as lines when zoomed out to 150% or further.Environment Details:
• System: Intel PC 10850k, 32GB ram, Nvidia RTX 3090 graphics
• Operating System: Windows 11
• Adobe Illustrator Version: 28.5 (tested issue also in 28.4.1 where the issue is non-existent)Screenshots or Videos:
1. Screenshot showing lines display bug at 263.9% zoom.
2. Screenshot showing lines display bug at 300% zoom.
3. Screenshot showing image displaying correctly at 400% zoom.
4. Video demonstrating the issue.
5. Testing with a line art 9x12 inch 1200dpi sample, problem persists.Impact on Work:
Not being able to see images correctly when zoomed out is very distracting, slowing down my work, and significantly impacting productivity. The new features in version 28.5, such as link sorting and relinking missing files automatically, are nice, but it is far more important to see images correctly when zoomed out. Due to this bug, I will continue working in version 28.4.1 until it is resolved. -
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100 votes
An error occurred while saving the comment This issue seems to have gotten worse with the last update. Reopening the file fixes it until you start zooming around again. This is a huge time burglar, and we have deadlines. Worse with hi-res bitmap images.
Windows 11
i9-10850k
RTX3090
32GB ram -
5 votes
An error occurred while saving the comment Having the same issue on Windows, automatically switches to CPU when dealing with bitmap images in Illustrator. I need performance with bitmap images, vectors and RGB/CMYK/grayscale images don't cut it for alot of my work.
Please, better performance with hi-res black and white bitmap images!
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3 votes
Please check if this bug still happens in the latest Beta release, 27.6.0.120
An error occurred while saving the comment Here's a sample file where this bug is happening
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34 votes
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52 votes
I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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12 votes
An error occurred while saving the comment Yes, Export> Export As degrades the image as well as the Export Asset option.
It's been 3 years still no updates on this. If this isn't available, though it would be a Photoshop feature, it would be nice to be able to extract grayscale and black and white bitmaps from PDFs from there, it would solve the issue from the other end I guess.
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6 votes
An error occurred while saving the comment 'View using GPU' keeps getting grayed out with embedded images.
Illustrator 25.2.1 on macOS Catalina, 16" MacBook Pro with AMD Radeon Pro 5500M 8GB.
An annoying workaround, that works sometimes is to make sure all images are linked instead of embedded. Save, close, then reopen file.
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50 votes
An error occurred while saving the comment This would be super useful and save a bunch of time. Currently when you click 'Crop Image' the crop location is pretty random. Most of the time I don't want to crop an image until I check it out with a clipping mask first. In fact most of the I don't think it's a good workflow to be committing to cropping an image before at least looking at it as a clipping mask. But once you've put the work into making a clipping mask you shouldn't have to make the rectangle again. Either or both, the 'Crop Image' button should default to the shape of the clipping mask, and/or a 'Crop Image to Clipping Mask...' option should be added to as an Image right click drop-down menu to when it already has a clipping mask.
If an image already has a clipping mask having to click and drag after clicking 'Crop Image' is just non-intuitive. It should already be in the boundary of the clipping mask as default.
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32 votes
An error occurred while saving the comment Totally agree. This performance bug needs to be fixed asap. Overprint preview mode is way too slow and seems to keep getting slower with every update. We need performance with animated zoom while in overprint preview mode as well.
Overprint preview mode needs GPU performance, the animated zoom is painfully slow especially when working on hires print layout documents.
The bug with the red strip when switching back and forth needs to be fixed too.
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11 votes
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27 votes
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63 votes
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5 votes
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414 votes
Hi,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.With Best Regards,
Illustrator TeamAn error occurred while saving the comment Having issues with the spacebar hand tool shortcut. This is happening on macOS Catalina, 16" MacBook Pro. For anyone having the same issue, the quickest workaround so far is restarting the computer. Please post any quicker workarounds if they exist until this bug is fixed.
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Can't finish previewing. Could not complete the requested operation.
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AI SS 02.jpg 308 KB -
Screenshot 2018-10-24 at 15.56.35.png 222 KB -
螢幕截圖 2018-10-24 上午11.31.13.png 157 KB -
Screen Shot 2018-10-22 at 2.49.07 PM.png 252 KB -
The_operation.png 68 KB -
Screen Shot 2018-10-18 at 11.15.35.png 301 KB -
Screen Shot 2018-10-19 at 11.19.56.png 27 KB -
Screenshot 2018-10-18 22.16.41.png 19 KB -
Screen_Shot_2018-03-28_at_10.35.10_PM.png 39 KB
742 votes -
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2 votes
An error occurred while saving the comment I'm having the same issue with different fonts, in this screenshots case it's not embedding Bohemian Typewriter from Dafont. And no, it's NOT an Acrobat issue, the font doesn't display correctly in Preview or any other software that isn't Illustrator on a computer with the font installed.
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78 votes
Hi,
Thanks for reporting the issue .
We have fixed the bug which was orignally reported but it seems some users are still facing the issue.We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:
1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .
2)Please try the below mentioned workaround and let us know if that helps:
If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
1. Navigate to user presets folder
Win: appdata\Adobe\Adobe PDF\Settings
Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
3. Launch Illustrator and check if you can save the documentIf you use custom…
An error occurred while saving the comment Same issue here, weirdly it only happened after opening certain files, some of those files happen to be necessary for work. Mac OS Catalina 10.15.4, going back to 2019 is the only solution that works for me.
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Thank you for fixing this!! Looks correct in Adobe Illustrator Beta 28.6.0.594.
When this type of image is embedded, if you click on 'Edit In Photoshop', you get an error. Screenshot attached. I know this is a different bug, but it seems possibly related?
Thank you! I really appreciate the bug fix. It will be a big help when working with bitmaps in Illustrator.