Mark R
My feedback
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11 votes8 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →Mark R
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5 votes4 comments · Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU) · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Mark R
commented
'View using GPU' keeps getting grayed out with embedded images.
Illustrator 25.2.1 on macOS Catalina, 16" MacBook Pro with AMD Radeon Pro 5500M 8GB.
An annoying workaround, that works sometimes is to make sure all images are linked instead of embedded. Save, close, then reopen file.
Mark R
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35 votes11 comments · Illustrator (Desktop) Feature Requests » Clipping · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Mark R
commented
This would be super useful and save a bunch of time. Currently when you click 'Crop Image' the crop location is pretty random. Most of the time I don't want to crop an image until I check it out with a clipping mask first. In fact most of the I don't think it's a good workflow to be committing to cropping an image before at least looking at it as a clipping mask. But once you've put the work into making a clipping mask you shouldn't have to make the rectangle again. Either or both, the 'Crop Image' button should default to the shape of the clipping mask, and/or a 'Crop Image to Clipping Mask...' option should be added to as an Image right click drop-down menu to when it already has a clipping mask.
If an image already has a clipping mask having to click and drag after clicking 'Crop Image' is just non-intuitive. It should already be in the boundary of the clipping mask as default.
Mark R
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25 votes13 comments · Illustrator (Desktop) Feature Requests » Performance, Enhancements · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Mark R
commented
Totally agree. This performance bug needs to be fixed asap. Overprint preview mode is way too slow and seems to keep getting slower with every update. We need performance with animated zoom while in overprint preview mode as well.
Overprint preview mode needs GPU performance, the animated zoom is painfully slow especially when working on hires print layout documents.
The bug with the red strip when switching back and forth needs to be fixed too.
Mark R
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6 votes0 comments · Illustrator (Desktop) Feature Requests » Performance, Enhancements · Flag idea as inappropriate… · Admin →Mark R
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22 votes0 comments · Illustrator (Desktop) Feature Requests » Performance, Enhancements · Flag idea as inappropriate… · Admin →Mark R
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33 votes5 comments · Illustrator (Desktop) Feature Requests » Documents and Artboards · Flag idea as inappropriate… · Admin →Mark R
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5 votes1 comment · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →Mark R
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349 votes
Hi,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.With Best Regards,
Illustrator TeamAn error occurred while saving the comment Mark R
commented
Having issues with the spacebar hand tool shortcut. This is happening on macOS Catalina, 16" MacBook Pro. For anyone having the same issue, the quickest workaround so far is restarting the computer. Please post any quicker workarounds if they exist until this bug is fixed.
Mark R
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Can't finish previewing. Could not complete the requested operation. -
Screen Shot 2020-11-15 at 1.54.07 PM.png 70 KB -
AI SS 02.jpg 308 KB -
Screenshot 2018-10-24 at 15.56.35.png 222 KB -
螢幕截圖 2018-10-24 上午11.31.13.png 157 KB -
Screen Shot 2018-10-22 at 2.49.07 PM.png 252 KB -
The_operation.png 68 KB -
Screen Shot 2018-10-18 at 11.15.35.png 301 KB -
Screen Shot 2018-10-19 at 11.19.56.png 27 KB -
Screenshot 2018-10-18 22.16.41.png 19 KB -
Screen_Shot_2018-03-28_at_10.35.10_PM.png 39 KB
696 votes445 comments · Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU) · Flag idea as inappropriate… · Admin →Mark R
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2 votes2 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Mark R
commented
I'm having the same issue with different fonts, in this screenshots case it's not embedding Bohemian Typewriter from Dafont. And no, it's NOT an Acrobat issue, the font doesn't display correctly in Preview or any other software that isn't Illustrator on a computer with the font installed.
Mark R
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78 votes157 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →
Hi,
Thanks for reporting the issue .
We have fixed the bug which was orignally reported but it seems some users are still facing the issue.We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:
1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .
2)Please try the below mentioned workaround and let us know if that helps:
If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
1. Navigate to user presets folder
Win: appdata\Adobe\Adobe PDF\Settings
Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
3. Launch Illustrator and check if you can save the documentIf you use custom…
An error occurred while saving the comment Mark R
commented
Same issue here, weirdly it only happened after opening certain files, some of those files happen to be necessary for work. Mac OS Catalina 10.15.4, going back to 2019 is the only solution that works for me.
Mark R
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3 votes3 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Mark R
commented
This wasn't caught in the latest beta Illustrator CC 2019 update, so best bet, for now, is exporting PDFs without image resampling and do all your resampling in Photoshop. Luckily this bug isn't present in Indesign, that would be a nightmare. Hope some more people notice it, then it may actually get fixed. A couple other bugs regarding monochrome bitmaps were fixed in the latest beta, I recommend installing it if you work with bitmap line-art.
Mark R
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11 votes10 comments · Illustrator (Desktop) Feature Requests » Other... · Flag idea as inappropriate… · Admin →Mark R
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254 votes31 comments · Illustrator (Desktop) Feature Requests » File Save, Import and Export · Flag idea as inappropriate… · Admin →
Hi Everyone,
Background Save is now available in Illustrator CC 2020 (24.0.0 or higher versions).
You may read about this here: https://helpx.adobe.com/in/illustrator/using/saving-artwork.html#background_save
Please update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
Mark R
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655 votesUnder Review · 117 comments · Illustrator (Desktop) Feature Requests » Cloud, Libraries · Flag idea as inappropriate… · Admin →Mark R
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634 votesUnder Review · 173 comments · Illustrator (Desktop) Feature Requests » Performance, Enhancements · Flag idea as inappropriate… · Admin →Mark R
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14 votes
I am glad to update that this issue was fixed in 23.1 release.
Thank you for all the feedback.
Mark R
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place 1 bit TIFF and rotate at Illustrator 22.0.1 -
5_pixcel_preview_2018.png 6 KB -
4_overprint_preview_2018.png 7 KB -
3_print_dialog_2018.png 54 KB -
2_print_dialog_2017.png 54 KB -
1_work_view_both_2017_and_2018.png 8 KB -
Screenshot_2017-11-29_16.15.25.png 296 KB -
Screenshot_2017-11-29_16.14.12.png 265 KB -
Screenshot_2017-11-29_16.13.17.png 270 KB -
Screenshot_2017-10-26_13.36.44.png 169 KB -
Screen_Shot_2017-10-23_at_10.28.54_AM.png 294 KB
52 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Mark R
commented
similar, probably related bug, happens if you try to crop a rotated 1 bit bitmap
Mark R
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An error occurred while saving the comment Mark R
commented
Please fix this asap! This problem has been going on for way too long.
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6 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorMark R
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Yes, Export> Export As degrades the image as well as the Export Asset option.
It's been 3 years still no updates on this. If this isn't available, though it would be a Photoshop feature, it would be nice to be able to extract grayscale and black and white bitmaps from PDFs from there, it would solve the issue from the other end I guess.