Khalil Chikh
My feedback
8 results found
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19 votes
An error occurred while saving the comment Khalil Chikh supported this idea · -
975 votesCompleted (Comments Open) · AdminSanjit Samanta (Senior Product Manager, Adobe Illustrator) responded
Dear Users,
We have launched this feature in the latest release of Illustrator, 24.2. I request you to try out this feature and give us your feedback.
Thanks,
SanjitAn error occurred while saving the comment Khalil Chikh commentedWhy this is not working on current documents, I have to copy and paste all the elements/objects to new documents with large canvas bounds.
Please solve this out to enlarge canvas bounds on current documents that made before the new version.
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43 votes
Hi,
Apologies for the inconvenience caused to you due to this issue.
Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.When this issue occur please share the AID file with us without closing illustrator.
1) If you are using Adobe Illustrator 2020 , Could you kindly share you AID file with us in a zip file. You would be able to find the AID file in preferences folder in the below location:MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings// DataRecovery/ (Kindly press Command + Shift + G and write ~/Library and ok and then go to preferences )
Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings\ \x64\DataRecovery\Kindly share the above with us in a Zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
Regards,
Ankit Goyal
Illustrator TeamKhalil Chikh supported this idea ·An error occurred while saving the comment Khalil Chikh commentedI have Adobe Illustrator version 25.0.1
I am having the same problem, after crash, recovery file opened but all linked images are missing and embedded.
Embedded images came without names so I have to wast more than an hour to get them one by one.
it is a big problem, recovery file is useless, I better save manually every 5 minutes than going thru this headache.
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3 votesKhalil Chikh supported this idea ·
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3 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the comment Khalil Chikh commentedI had to open preferences and check on "Use legacy "File New" interface" to solve the problem
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2 votesKhalil Chikh shared this idea ·
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19 votesKhalil Chikh supported this idea ·
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43 votes
An error occurred while saving the comment Khalil Chikh commentedYes, I need that also for sections, as I need each section in one row of artboards
Khalil Chikh supported this idea ·
I use this a lot, I am using actions as a shortcut, but it is better to have it as a shortcut