Illustrator CC2019 23.0.3 crashes on save ONLY WHEN connected to Internet
Every time I attempt to save an Illustrator file, it freezes and I get the spinning wheel, to the point where I have to force quit. After I force quit and reopen, all my preferences are reset to default.
I've attempted saving on Dropbox, iCloud, my external hard drive, and my local hard drive - it all freezes. The only time it doesn't freeze is when I disconnect from the Internet, and at that point I can save literally anywhere I want.
This happens LITERALLY every single time. I've gotten to a point where whenever I work on Illustrator, I've had to just switch off Internet, which isn't very convenient as you can imagine.
Specs:
Illustrator CC 2019 (23.0.3)
Macbook Pro Retina (15 in., mid-2015)
macOS High Sierra (10.13.6)
Processor: 2.2 GHz Intel Core i7
Storage: 16 GB 1600 MHz DDR3
Graphics: Intel Iris Pro 1536 MB
Garreth Chan
shared this idea
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Maria
commented
I have the same issue, but it only started when I turned on iCloud drive. It automatically tries to save to the iCloud drive and not my Mac.
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fahad khan
commented
Yes same here