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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Snap to grid doesn't work at artboard edges

    Snap to grid is ignored at artboard edges.
    See animation attached.
    It makes me cry.

    65 votes

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    16 comments  ·  Snapping  ·  Flag idea as inappropriate…  ·  Admin →
  2. Pressing keyboard arrows while 'Snap to grid' is on nudges art by two instead of one

    I can't use keyboard arrows to move art around the document because AI almost every time moves art at 2mm instead of 1mm, which is set in preferences.

    1. Create document, e.g. A4, with units set as mm
    2. Set grid 10×10 — it's my mostly used grid, because I live in metric world
    3. Set 'Keyboard increment' to 1mm
    4. Enable 'Snap to grid'
    5. Draw custom-sized rectangle
    6. Press Up or Down several times and watch how coordinates change

    Expected:
    Rectangle's Y should go like this:
    55, 56, 57, 58, 59, 60, 61...

    Actual result:
    Rectangle jumps like this:
    55, 57, 58, 61, 63,…

    10 votes

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    2 comments  ·  Snapping  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  3. Shift Constraint Conflict with Smart Guides

    When I select and object and try to move it with [Shift] Held down to constraint it then it keeps snapping back to start position. I believe this is a conflict with smart guides. It has been like this for a few years now, it's super annoying can you fix it please. Thanks

    4 votes

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    3 comments  ·  Snapping  ·  Flag idea as inappropriate…  ·  Admin →
  4. Fix inconsistent Smart Guides

    Smart Guides say 'intersection' while snapping to a midpoint / origin.
    Even when an intersection is near, the origin is favoured by the algoritm.

    Best would be to configure Smart Guides priorities to the user's needs, or add 'Snap to intersections' in the View menu.

    Please repear the wrong  descriptions.

    3 votes

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    0 comments  ·  Snapping  ·  Flag idea as inappropriate…  ·  Admin →
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