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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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40 results found

  1. Action shortcuts are lost when rearranging action sets

    If I manually rearrange the order of my Action Sets by dragging a set up or down in the list, all the shortcuts assigned to the actions in this set are lost.

    35 votes

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    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  2. Action to merge swatches

    Make it so we can create an action to merge swatches again like CS5!!!

    15 votes

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  3. Actions ignore dash settings

    When action is created to change line to eg. Dash 20pt, Gap 20pt, Align dashes to corners and path ends and action is run on a file, Illustrator changes only Dash size and ignoring the Gap size and aligment of dashes.
    Another action crated to scale all in a file disproportionaly and action is run, it does not scale disproportionaly - ignores disproportion values.
    Actions cannot be trasted (used to be very good in pre CC version).

    11 votes

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  4. Locate in an action gives an error when nothing is selected

    Layers panel has a 'Locate Object' command in its menu.
    It can be recorded into an action directly, without messing with the Actions’ 'Insert Menus Item...' workaround approach.

    However, when this recorded action is called with no selection made, Ai throws an error (!):
    The action failed with an unexpected error code.
    Error:CANT

    ...if there is nothing to locate, locate nothing. But an error is too harsh, it breaks workflows.

    9 votes

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  5. You can't import actions by dragging .aia file into Illustrator

    We can run a script by drag-n-dropping it into Illustrator.
    We can open files like this.
    We can’t load an actions set by dropping an .aia file into Ai, even if we snpe the Action panel specifically. We are forced to use the panel’s menu, Load Actions command and the system dialog. Too clunky for the modern times.

    9 votes

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  6. Changing Color panel option can’t be recorded as an action

    Changing Color panel options can’t be recorded as an action
    When you record Color panel menu options in actions (Web color, Invert, Complement), the color gets changed to white instead.

    9 votes

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  7. Find and replace text via action

    Find and replace text via action does not record OR play as expected

    Recording a find and replace operation records the find and replace dialog box twice (shows up in the action twice) and when playing the action, the only thing that happens is the find portions, the replacement text portions are completely ignored.

    Note that this only seems to be the case when using "replace all" button in the dialog. Using the "replace" button seems to record and play correctly, even though the list of operations/options shown in the actions pallet is identical for both.

    I found a forum…

    9 votes

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  8. Can't record an action “Export for screen” in illustrator V24.1.1 Windows user

    What I'm trying to do is save time when I'm saving files. I can't find an appropriate solution for my use case. The "export for screens" interface seems to be the closest solution, I'm trying to add an action for "Export For Screen" but not showing any action please help me. Action not recording export for the screen (Alt+Ctrl+E) PNG

    have a variable in Illustrator and I want to get png output automatically but it doesn't work when I want to record the action..

    When I want to get a pdf output, everything is OK

    But no png

    Please test…

    7 votes

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  9. Action "Save" is recorded as "Save As".

    Bugs posted in the Japanese forum.
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E9%9A%8E%E5%B1%A4%E3%81%AB%E4%BE%9D%E5%AD%98%E3%81%97%E3%81%AA%E3%81%84%E4%BF%9D%E5%AD%98%E3%82%A2%E3%82%AF%E3%82%B7%E3%83%A7%E3%83%B3%E3%81%AE%E8%A8%98%E9%8C%B2%E6%96%B9%E6%B3%95%E3%82%92%E6%95%99%E3%81%88%E3%81%A6%E3%81%8F%E3%81%A0%E3%81%95%E3%81%84/td-p/13259222

    When a user creates an action in the form of recording work, the "Save" is recorded as "Save As".
    The user must replace the command with "Insert Menu Item" to work around this glitch.

    I have confirmed that this has been reproduced since version 23 (CC2019), but it seems to be a bug that has existed for a long time.
    This is not good.

    <にほんご>
    ユーザー作業でアクションを記録すると「保存」が「別名で保存」として記録されてしまう。
    「メニュー項目を挿入」でコマンドを差し替えるしか対策がない。
    手持ちのCC2019以降で再現を確認したが、もっと以前から不具合があった可能性がすごい高い。

    4 votes

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  10. Delete Artboards command can’t be recoded in actions

    You can’t force Illustrator to record a deletion of artboards in an action, whatever method you use — a button in the panel, a panel’s menu, with or without Insert Menu Item workaround.
    How stupid is this.

    EVERYTHING is Illustrator should be recordable.

    4 votes

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  11. Cannot grab corner handles on bounding box

    Upgraded to latest version 26.5 this morning. Now, when I try and grab the corner handles on the bounding box, they flicker and disappear constantly, so cannot grab to rotate shapes or text boxes.

    macOS Monterey 12.5.1 Mac Mini (M1 2020)

    3 votes

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  12. Cannot copy from one layer and. paste to another....

    After the latest update, copy and paste between layers is wonky. If I copy an item from one layer, it will only paste back into that layer. If I make the source layer hidden and try to paste, I get the "attempting to paste to locked/hidden layer" warning. I can select an object, then drag the small box that shows up in the layers panel to a new layer, but this is a bit awkward....

    2 votes

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  13. Recording Flip Horizontal or Flip Vertical as an Action and running it crashes Illustrator

    Apple M1 Mac Mini
    Mac OS 12.3.1
    Illustrator 26.2.1

    Create new action
    Assign F4 as shortcut key
    Record "Flip horizontal" under Transform panel menu
    Stop recording
    Select an object
    Press F4
    Illustrator crashes
    This also happens with Flip Vertical as an action. Does this in any document.

    2 votes

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  14. Illustrator Beta V26.4 esc key not working

    ESC out of a text box or object is no longer working. Seriously frustrating and disrupting workflow! please fix asap.

    2 votes

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  15. 2 votes

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  16. Actions do not save options.

    Actions do not save the SVG Options for future use. I deselect Responsive and when I go back to the action at a later date the box is checked.

    Please save the options in Actions.

    Thank you,

    2 votes

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  17. Export for Screens: ImageType PNG - is not recorded as an action

    When i export for screens and select png as export type with a fixed width of 5906 px in my case, then this action is simply not recorded.
    Other image types are recorded (like jpg or svg).

    2 votes

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  18. Action Does not saving the SPOT Color attribute

    Action Does not saving the SPOT Color attribute.

    WHY IT IMPORTANT?

    All screen printing industry works with same Predefined spot colors, some of them isn’t exist in Pantone solid colors palette (like a White, and a Base) some exist, like a Black, but much more simple to make a custom spot Black color - when you make a color separation and printing films with HOST SEPARATION option on

    So for speed up the process - I’ve decided to make a small & simple action, which will create three predefined custom spot colors: Spot White, Base, and Spot Black. In the…

    2 votes

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  19. 'Fit to Artwork Bounds' doesn't work on script command

    Illustrator 2020 won't crop the artboard to the illustration limit with an action.

    I need to make an action which:
    - Selects all
    - Object > Artboards > Fit to Artwork Bounds
    Not implemented.

    2 votes

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  20. "The specifed PDF preset not found" error comes when save pdf action is called & joboption file is added after launching Illustrator

    I have a code similar to below code in my plugin.

    AIActionParamValueRef mActionParamValueRef;
    ASErr result = sAIActionManager->AINewActionParamValue(&mActionParamValueRef);
    result = sAIActionManager->AIActionSetInteger(mActionParamValueRef, kAIPDFOptionSetKey, kAIPDFOptionSetCustom);
    result = sAIActionManager->AIActionSetString(mActionParamValueRef, kAIPDFOptionSetNameKey, "[sample]");
    result = sAIActionManager->PlayActionEvent("adobe_saveDocumentAs", kDialogOff, mActionParamValueRef);

    Steps to reproduce the issue:

    1. Launch illustrator.

    2. Create a new PDF preset (sample.joboptions) file in C:\Users\username\AppData\Roaming\Adobe\Adobe PDF\Settings folder

    3. Run the plugin which contains above sample code.

    4. PDF saved successfully But Error dialog comes "The specified PDF preset is not found".

    Note: Error is not reproducible if I goto "Edit > Adobe PDF Presets" and then close the dialog before running plugin.

    1 vote

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