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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Shift hold (Constrain angle) within gradient use not working

    When I shift hold a gradient now it doesn't snap (constrain angle) in Illustrator. I've checked my general settings and constrain angle is set to 0°... have I missed something? Version 23.0

    41 votes

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    62 comments  ·  Gradients  ·  Flag idea as inappropriate…  ·  Admin →

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  2. Adjustment of a gradient in Live Paint Bucket (K)

    In Illustrator CC2019 the Adjustment of a gradient in Live Painting Bucket (K) does not work.
    When in Live Painting Bucket (K) i apply the gradient, then i can not adjust it manually.

    33 votes

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    45 comments  ·  Gradients  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Free Form gradient Line points gets deleted on changing opacity to 0 via Point Mode

    Making a freeform gradient point to 0% opacity works until the object is moved. The point will be removed on moving the object. This does not affect opacity greated than 0%.

    23 votes

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    13 comments  ·  Gradients  ·  Flag idea as inappropriate…  ·  Admin →

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    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  4. Free Distort effect doesn’t work properly with Freeform gradients

    When Free Distort effect is applied to a path with a freeform gradient fill (we all now know it’s not a real fill), the stops just vanish if they happen to 'fall out' beyond the resulting path — the same way they get dropped when you edit a path with a Direct Selection tool (which can also be treated as a bug, because you are just ditching user data — these color stops should be able to be placed outside of the path!)

    Images 6 and 7 show what happens if you try to make the shape larger than the…

    7 votes

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    0 comments  ·  Gradients  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Freeform Gradient Crashes Illustrator

    If press V and I select seemingly any object in my drawing, press G to select gradient, and then I select Freeform Gradient, then Illustrator simply freezes forever until I force it to close. I'm able to select Linear and Radial gradient just fine. This only seems to happen with Freeform Gradient. I attached my file to this ticket. If you want a specific object to try, try the blue handle of the sword in the bottom right. But it seems to happen on any object.

    I'm using Adobe Illustrator 26.0.3 64-bit.

    My RAM is not overloaded, and I have…

    6 votes

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  6. Freeform Gradient / Gradiente Livre - Problemas com objeto expandido

    [HELP] [Free Gradient] Guys, I have a problem that I can't solve. I created a vector icon that is joined and expanded. When I apply Gradient Free it appears normal. But when I resize the object it is "losing the gradient". I recorded the screen. I've tried everything here, do you know how to solve it? The editable file is there: https://drive.google.com/file/d/1aP40Rzv_zUG0MZSqTp16ZfJsnRlMLPME/view?usp=sharing

    Thank you guys


    [AJUDA] [Gradiente Livre] Pessoal, estou com um problema que não consigo resolver. Criei um ícone em vetor que está unido e expandido. Quando eu aplico o Gradiente Livre aparece normal. Mas quando eu redimensiono o…

    6 votes

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  7. freeform gradient edit

    I actually don't know if this is a feature request or a bug report, but I can't edit freeform gradients after I deselect the object with the gradient and then come back to it. When I come back to an object with a freeform gradient, using the gradient tool, the mouse pointer gets a little "no" symbol next to it (Wikipedia says it's called a general prohibition sign) and I can't see, let alone select and edit, any of the stops of the gradient. Is this a bug, or am I supposed to not be able to edit these? If…

    5 votes

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  8. Freeform Gradient line mode misbehaviour

    The new Freeform gradient tool seems to be full of bugs :(

    One such example is when you are working with a line type gradient that has 3 or more points, selecting a certain point, double clicking to change the colour and then selecting the eyedropper will change the point selection to the most recently created point.

    Illustrator 23.0
    MacOS 10.12.6

    5 votes

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  9. Expanding a path with a gradient doesn't expand, just creates a group with the same path

    I want to expand a gradient applied to a path so that I have bands of colour as vectors in place of the gradient.

    I have been using this tool in this way successfully but this week there seems to be a bug: it works until it doesn't and then doesn't work at all.

    If I quit Illustrator and reopen everything it might work again, but with some paths it doesn't work at all. Please see my screenshots.

    3 votes

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  10. Issues with drawing inside a vector with freeform gradient

    Operating system: MacOS Monterey
    Illustrator version: 26.5

    When I try to draw inside a vector I made, the colour of the vector changes and I was advised in the Adobe forum that this is likely a bug with the freeform gradient.

    Here's what I've done:

    I have created a vector with a freeform gradient.

    I press the vector and choose draw inside.

    I click outside the vector.

    I choose the brush tool and change to the colour I want.

    I draw inside the vector.

    The colour of the vector changes.

    I have also recorded a video so that you can…

    2 votes

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  11. When using gaussian blur or outer glow on top of a gradient object, the gradient underneath becomes transparent.

    The object in the pictures shown is applied the outer glow effect. When I place the object on top of the shape applied with gradient colors, the gradient becomes transparent as the glow appears to have disappeared.

    2 votes

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  12. Problem with tracing feature

    Hi.
    I have a problem with tracing feature. Never have I been able to use this feature, not once. Each time the error message appears: "Can not be fully executed because an unknown problem has occurred (CANT)".
    Why is that?
    Can someone help me?

    2 votes

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  13. apply shadow effect on this file, the app crashes

    whenever i use and effect (shadow) in this file the computer automatically crashes.

    been doing a file that it includes this chart, but whenever I save the file,
    it automatically crashes. all of my work is lost.

    even the technician encounters the same thing

    1 vote

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