Frequent crash, no crash report , sometimes does not generate recovered file
OS: Windows
Version: 10.0
System Architecture: x64
Built-In Memory: 16207 MB
Lenovo Yoga 720 151kb
intel core i7
Driver[1] Name: NVIDIA GeForce GTX 1050
Driver[1] Driver Version: 23.21.13.9125
Driver[1] Driver Date: 20180316000000.000000-000
Driver[1] Adapter RAM: 2048
Driver[1] PNP DeviceID: PCI
Illustrator v23.1 (just updated today 10-5-2019, but problem I'm describing was happening with previous version)
Crashes 3-6 times per day depending on how much time I spend off and on AI. This had been going on as long as I've had this laptop, but some days are better than others. It stops responding and I have to end task via task manager. Sometimes there is NO recovered file, so I am losing work. When a recovered file is generated, sometimes images disappear or or otherwise corrupted so I have to add them all back. No particular action seems to trigger it as far as I can tell, just general use with simple things like text boxes and colored shapes. No complicated effects or anything, just the most basic elements. I never see a crash report message on the screen, although I suppose the crash reports are generated and just stored somewhere.? I am exhausted by AI all the time, but it's even more frustrating right now with many deadlines going on.