The update for the Illustrator 2020 version uploaded and it never opens, it freezes up with a white screen and says not responding. Now my 2019 version is doing the same thing and tells me I don't have enough memory.
I have tried to uninstall all CC apps and reinstall, I have also tried the CC cleaner, no luck.

Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz
2.5 GHz
16.0 GB (15.7 GB usable)
64-bit operating system

I am also having similar issues on my Surface Pro 64-bit

I am unable to work on current projects at work, I need help!

Ashlee