Stuck on Rotate or Reflect Tool - Wacom Input Device
I have run into this issue many times over the years (multiple AI versions) and figured I'd add to the posts about it.
When using either the Rotate or Reflect tool, Illustrator often gets stuck. What I mean by stuck is that after trying to rotate or reflect some artwork, the Rotate or Reflect tool remains active as if you never released right click. This makes it so that every subsequent movement just rotates around the artwork as though you were still holding down right click. If you try to click elsewhere in the program, nothing happens. Clicking with a different input device such as a mouse does not remedy the issue. This locks the software up for a few minutes until eventually illustrator releases from the rotate/reflect tool and only then can you continue to work.
There is also the issue where, if you try to change the rotational axis, the center point gets stuck to the cursor and the program is stuck in a similar fashion. The light blue rotation axis is stuck to the cursor and clicking elsewhere in the program yields no response. I've stopped trying to move the rotational axis since it now seems to happen almost every time. I bring this issue up since it seems to be related.
I know one resolution that works is to disable GPU preview (Ctrl - E) but on some of my machines that makes things unworkably slow. I found this solution on various forums and it seems to fix the issue for most people.
Also, I am using wacom input devices. Others who've run into the same issue seem to be also using Wacom devices. I'm usually using a intuos or cintiq so I can't say for sure how often it happens with a mouse.
Let me know if I can provide any further clarity on the issue. Glad to help in any way possible since this issue has been causing some serious work interruptions.
Thanks illustrator team for all the bug bashing! We greatly appreciate your work.
Joshua
shared this idea
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Dazdiman_ commented
Having this problem still in 2024.
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Mincho Camacho Jimenez commented
Tengo el mismo problema en una tableta Huion, aun con wacom que era mi tableta pasada, en diferentes versiones de illustrator de años a tenido este problema.
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CHRIS NOLL
commented
also having this issue. Windows 10 64bit i9 Wacom and Geforce RTX2080 All drivers up to date, latest version OF CC and PS. Easily reproduced, it ALWAYS happens!
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Connor Forsyth
commented
Also having the same issue!
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Patrick
commented
I am having the same issue
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Mo
commented
unplug your mouse or tablet and plug it again
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Rtutj
commented
Any comments about that? I have the same problem.
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SBR
commented
Me too,
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bcombs
commented
im also having this problem