program freezes on layer reorganizing and moving shapes 24.1.3
MacBook Pro OS Catalina 10.15.4
2.3 GHz 8-Core Intel Core i9
16 GB 2400 MHz DDR4
Radeon Pro 560X 4 GB
Intel UHD Graphics 630 1536 MB
Using a Wacom Intuos M running drivers v. 6.3.39-1
Illustrator 24.1.3
When using computer's trackpad or drawing tablet I have encountered problems that render the program unresponsive.
As I re-order layers in the layers panel and I when move simple shapes or groups of shapes across the artboard, the action is not performed. When hovering the cursor anywhere in the interface I see a circle with a strike through it, program is essentially frozen. I have been able to use the escape key to get function back but other times I've been compelled to force quit the program
2
votes
Anonymous
shared this idea