Dialog box pop up warning when opening the application for IllustratorGc.jsx
Illustrator version:25.3 (updated today to run natively for M1)
Hardware Specifications:
MacBook Pro M1
OS: macOS Big Sur 11.4
I updated my Illustrator today to run natively on M1 and have been facing this issue for a while.
I changed none of my preferences but randomly seem to be getting this warning pop-up that does not go away when clicking on 'Continue' or 'Cancel' - I tried reinstalling the app which didn't work at first, so I removed my preferences and tried again but that did not fix it. It seems the warning pop-ups just when I open the application and once clicked 'Coninue' does nothing and the pop-up emerges again. It is impossible to work in the application while this is happening.
Is there a way to fix this from Illustrator UI preferences?
anikaagg
shared this idea
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Erlend Birkeland
commented
Very annoying problem. Writing some special code does never work for me, it ends up with some error anyway, and frankly, it's not my job to write the code for Illustrator to work. Surely that's what I pay Adobe for doing each month.
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Felice
commented
Same problem! It's impossible to work with the popup of IlustratoGc.jsx
Urgent fix bug -
Mark Lee commented
Without writing code, what's the solution to this?
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JJ Triptyque
commented
Indeed, with VScode it works and not with text edit. Thank you.
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Ludwig Tomaschko
commented
Come on Adobe!
As a ******* paying user, why should i **** around with writing scripts and creating JS files in order to get Illustrator run properly! This is ridiculous!
This is YOUR ******* job, so get it done!
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Simon Bowland
commented
@Everyone Try updating your Logitech drivers - that should hopefully resolve this problem.
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MarcusPetre
commented
Hi @giorgiogiaco great thanks for that, just tried with VSCode and that's worked for me too.
Thanks so much to you both!
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giorgiogiaco
commented
Hey @Marcus, I tryed as per @anikagg suggestion and it seems works! I create a javascript file using vscode pasting the text "app.preferences.setBooleanPreference("ShowExternalJSXWarning", false);", then I simply modify the extension of the fie adding a 'x' at the end I launched with Illustrator.
Thanks @anikagg!
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MarcusPetre
commented
Hi, thanks for the help. I tried doing this but I received an error message when trying to open the jsx file I created. I've attached a screenshot of the error message.
I used TextEdit on mac to create an rtf file, then changed the suffix to .jsx as per various instructions I found for creating jsx files. I tried copy and pasting the code directly from the webpage, as well as typing it myself just in case and both times received the same message as shown in the attached file.
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anikaagg
commented
Hey @Marcus, Try following the steps here - https://helpx.adobe.com/illustrator/user-guide.html/illustrator/using/automation-scripts.ug.html
it seemed to suppress the warning for me so you can use this as a temporary fix until this is fixed with an update.
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MarcusPetre
commented
I also seem to have this problem, however it only occurs for me if I click out of illustrator to use another application then back into illustrator which is when the dialog box will pop up.
Restarting Illustrator will stop the problem but it will persist again if I click out and in again.
Hardware: Macbook Pro 16 inch 2019 Intel Core i9
OS: Big Sur 11.4 -
anikaagg
commented
Update: Tried emptying browser cache and browser history, no change
