Zooming manually (on trackpad) works on and off
When I try to zoom in or out, it doesn't always work. I'm having this issue on Adobe XD in addition to Illustrator. I use my trackpad to zoom (scroll/pinch to zoom) and it works fine in all other software so I know it's not my computer.
It started within the past year and has gotten worse. I'm not sure what causes the issue, sometimes it's like that when I open the app, or sometimes it just does it mid-work session. I was using Adobe XD yesterday and noticed that dragging in an image to the artboard made zooming possible again, but it doesn't fix it everytime. So far the only fix I've found is to quit the app and open it again, but on occasion I'll have to do it a few times for it work.
Anyone else having this issue?
Isabelle
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Sāra Tomsone commented
Me too! It's so annoying. I've got friends with the same problem and there's nothing we can do...