Wacom is crashing Illustrator 2023
It crashes within in minutes. It will crash while selecting a tool, moving the screen, or trying to use a tool--any function using a Wacom. There is rarely a crash report and often it's not even open long enough for the 2 minute autosave to kick in. I'm on a pc with Windows 10 and 27.2 cc.
DeAnna
shared this idea
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Martin commented
As 'Nathan Gagnon' said, I also disabled Wacom tablet in Illustrator Edit/Preferences/Devices and after an application restart, I've had no further crashes.
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Zillah Hayslip
commented
It's driving me bananas! I have an old wacom intuos draw 2015, if I get a new one, will it stop happening? (I have windows 10 and most up to date CC)
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Davi Elias commented
The problem persists! Fix it!
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Nathan Gagnon commented
I disabled Wacom tablet in Illustrator Edit/Preferences/Devices , restarted illustrator and now my tablet works on Illustrator without crashing.
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Gabrielius Golubkovas commented
New Illustrator update just came out. Works well for now, but need more testing
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Margot Verschoor commented
Still no answer ? for this problem?
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NoodleMatt
commented
That's weird Adobe would blame Wacom, no other applications are crashing like this.
@Illustrator team, are you working on a fix or are we supposed to find another program..
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Bert
commented
Same issue here! Going on for weeks now! Wacom is blaming Adobe and vice versa! Very very annoying
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Mikael S Eriksson commented
Same here. Extremely annoying.
Is it Adobe or Wacom? -
Artūras Bajoriūnas commented
Exactly same problem. I almost threw my pen into my monitor after series of crashes. At first I thought that it's a problem of image placement (CTRL+P), but that happened even on a clean vector so I switched to my mouse and problem disappeared. Very disappointing as I started to not just getting used to it but actually performing with pen tablet.
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NoodleMatt
commented
Same here! I crash every few minutes. I get one step forward, then have a crash and restart. We should get credits back on our subscription costs for this. It's not usable.
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J Myro commented
Same. Its been happening for weeks now. I report it every time I'm given the option, but so far, nada from Adobe. I've tried reinstalling my wacom and ran a driver check, all good. It's definitely an Illustrator issue
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DeAnna
commented
This is critical since I only draw with a Wacom and not a mouse.