653 results found

1. Can’t drag an element to a different layer

   All of a sudden i cant move an element from one layer to a different one. Only if i manually open the whole layer and drag exact element to a different one.

   Saving - quitting - opening again - does not help

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   Need More Info  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Disabling "Show The Home Screen When No Documents Are Open" corrupts custom workspace

   When "Show The Home Screen When No Documents Are Open" in General Preferences is disabled, the next time Illustrator is run, my custom workspace is corrupted, for lack of a better word. The toolbar and all panels are missing, and the Control Panel has become floating.

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   Need More Info  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. I can't Knockout in a clip mask

   After asking my friend, I found that this problem seems to only exist on Mac systems.

   [p1] Establish a clipping mask group, check Knockout;

   [p2] Drawing shapes within the clipping mask group reduces transparency, but does not have the knockout effect.

   [p3] But if I remove the clipping group and change it to a regular group, I can achieve knockout effect.

   [p4] But previewing in the navigator panel is normal, and Transparency Flattener is also normal.

   This is what I discovered while knockout in the combining group, which made me very distressed because if combining and knockout at the same time, it would be very convenient to achieve this kind of overlapping effect on a Windows computer, but I'm Mac😭

   [p5] Can this problem be solved by modifying the settings?

   After asking my friend, I found that this problem seems to only exist on Mac systems.

   [p1] Establish a clipping mask group, check Knockout;

   [p2] Drawing shapes within the clipping mask group reduces transparency, but does not have the knockout effect.

   [p3] But if I remove the clipping group and change it to a regular group, I can achieve knockout effect.

   [p4] But previewing in the navigator panel is normal, and Transparency Flattener is also normal.

   This is what I discovered while knockout in the combining group, which made me very distressed because if combining and knockout at the same… more

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   Need More Info  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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4. Cannot resize objects and artboard using handles

   Possible new bug in Illustrator as of 9/3/25. Cannot resize objects and artboard. No handles appear for me to freely resize. Any solution to this issue?

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   Need More Info  ·  3 comments  ·  Selection  ·  Delete…  ·  Admin →
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5. Font Weights Change Upon Opening Files

   When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
   I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
   I ended up just going to an older version of Adobe so I wouldn't have to worry about all my files being messed up (and now it's crashing a lot with I guess is the preferable problem.)

   When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
   I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
   I ended… more

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   Need More Info  ·  7 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. Fonts get missing on file reopening

   Sometimes when I open a file I have already worked on, fonts go missing even though I used them before closing the file.

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   Need More Info  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. Toggle Visibility Not Working in Layers Panel

   Windows 11 desktop, 12 GB graphics card, 32 GB RAM, Intel processor with 3.60 GHz, 64 Bit x64-based processor
   29.7.1 (64 bit)
   I am creating a design and trying to toggle the background layers to compare. When I click on the eye icon in the Layers panel, the layers sometimes go on/off and most often do not. Essentially, toggling visibility does nothing.

   I have checked that my layers are visible in the hamburger menu. I have restarted Ai and restarted my computer.

   My document is saved to the cloud - I did get an autosave is temporarily disabled warning and I get a plugin conflict message when I open AI - I have no plugins active in Ai that I can find in the Preferences settings. The plugin warning is for LogiOptionAi2020.aip

   The screenshots show that the background doesn't change even when I toggle the layers on or off. This problem only happens with the one layer- the top ones I have toggled off and when I toggle them back on they show up.

   Windows 11 desktop, 12 GB graphics card, 32 GB RAM, Intel processor with 3.60 GHz, 64 Bit x64-based processor
   29.7.1 (64 bit)
   I am creating a design and trying to toggle the background layers to compare. When I click on the eye icon in the Layers panel, the layers sometimes go on/off and most often do not. Essentially, toggling visibility does nothing.

   I have checked that my layers are visible in the hamburger menu. I have restarted Ai and restarted my computer.

   My document is saved to the cloud - I did get an autosave is temporarily disabled warning and… more

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   Need More Info  ·  7 comments  ·  Layers  ·  Delete…  ·  Admin →
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8. Hyperlink not working 29.6.1

   Hyperlinks not working when exporting PDF in 29.6.1. Installed 29.5.1 and hyperlinks worked.

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Alejandro, please share a test file that has hyperlinks set up in it, the PDF export settings used, and the resulting PDF you get, so the team can review it.

9. 2025 Paragraph styles broken opening files created in previous versions

   Opening up previously formated files (2024) with Character/paragrah styles applied is useless in 2025!

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   Need More Info  ·  7 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Request for Improvement: Kerning Delay with Complex Background Data in Illustrator 2025

    I am experiencing performance issues with Adobe Illustrator 2025 (latest version) in the following environment:

    Environment: MacBook Pro 2024 (32GB RAM, SSD), macOS Sequoia
    File Setup: Approximately 30 artboards with the same complex background (vector data or high-resolution images)
    Issue: Kerning and text spacing adjustments result in a ~1-second delay per operation. Hiding the background does not resolve the issue, but removing it eliminates the delay.

    Attempted Solutions:
    Disabled Navigator panel and layer thumbnails
    Toggled GPU performance on/off

    Request: Please optimize performance to ensure smooth kerning operations even with multiple artboards and complex background data.

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    Need More Info  ·  3 comments  ·  Performance  ·  Delete…  ·  Admin →
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11. The entire document fails due to the use of area text linked to different pages. Text is lost, the file freezes, won't save, or is stuck

    Mi computador es un MacBook Pro 2022 - Chip Apple M2 - MacOs Sequoia 15.5, pensaba que era un error del Mac por lo que formatee el computador y volví a instalar la suite de adobe, pero no, el error sigue, fue a partir de la actualización hecha después del sábado 28 de Junio. Desde allí el ilustrator presenta diferentes errores que detallaré a continuación:
    1. Para abrir un documento luego de haber trabajado en otro, se queda pensando diciendo que esta leyendo el documento y no lo abre, allí se bloquea y tengo que reiniciar el programa (adjunto pantallazo).
    2. Si logro que abra, genera errores con el texto de área, si está enlazado peor, si muevo el cuadro de área del texto me salta una alerta de error PRAM (adjunté captura). Y luego, desaparecen los puntos de movimiento del cuadro de área y ya no puedo editarlo para nada.
    3. Si quiero guardar el archivo, igualmente, se queda pensando, dice que lo hará en segundo plano pero no pasa nada, se queda ahí sin quitar el cuadro de guardado y si lo doy a la tecla ESC, deja de guardar y no permite guardar nada, ni exportar, ni nada.

    He probado con diferentes archivos y pasa igual.

    Esto me ha traído ya suficientes problemas a nivel laboral donde se usa Ilustrator para crear estos documentos.

    Por favor, ¿qué solución le pueden dar a esto? Está fallando demasiado.

    Mi computador es un MacBook Pro 2022 - Chip Apple M2 - MacOs Sequoia 15.5, pensaba que era un error del Mac por lo que formatee el computador y volví a instalar la suite de adobe, pero no, el error sigue, fue a partir de la actualización hecha después del sábado 28 de Junio. Desde allí el ilustrator presenta diferentes errores que detallaré a continuación:
    1. Para abrir un documento luego de haber trabajado en otro, se queda pensando diciendo que esta leyendo el documento y no lo abre, allí se bloquea y tengo que reiniciar el programa (adjunto pantallazo).… more

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    Need More Info  ·  2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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12. Acabo de actualizar AI y esta todo inestable, solucionen por favor....

    Solucionen por favor....

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    Need More Info  ·  4 comments  ·  Other...  ·  Delete…  ·  Admin →
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13. Preview Only Text rendered as moved compared to the original

    The new Preview Only Text feature is bugged. Attached is a screen shot of a comparison of the original document and Illustrators Preview Only text. The copy actually moves quite a bit from it's original position. The text is area type and within a box if that is a clue. This should be a huge concern for anyone trusting the preview only text.

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Josh, please package and share the original file with the font included and send it over to sharewithai@adobe.com so that the team can review this

14. Fonts used previously won’t load and miss in the document

    Many of the fonts aren't opening properly on the working files from the previous version of IIllustrator. It appears as I have no these fonts, but I sure had yesterday in 2024 version, so it's there :d

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    Need More Info  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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15. Edit Gradient Issue

    As you can tell by the picture, I've clicked on an object that already has a gradient, but it does not give me the option to click 'Edit Gradient' and it does not already show me the gradient line over top of the object so I can manipulate the sliders. However, when I clicked on the object below (which also has a gradient) it did give me the option to click "Edit Gradient"

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    1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Please share the test file! It’s hard to tell anything by the image alone.

16. 29.4 is hanging/freezing in dialogs

    I have found myself unable to work in 29.4. Program hangs/freezes all the time after entering some kind of dialog (save, settings, color mode, etc). I reset the settings to default, didn't help.

    Reverted back to 29.3.1, no problems

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    Need More Info  ·  2 comments  ·  Other...  ·  Delete…  ·  Admin →
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17. 2024バージョンで保存したのに、2025バージョンで開くと更新ダイアログで2024より前のバージョンで作成されたデータと表示され、更新箇所を確認できない

    2025で開いたときに更新箇所を確認したいので、2024で別名保存して、2025で開くと、以下の表示が出ます。
    「このファイルには旧バージョンのillustratorで作成されたデキスとが含まれています。テキストレイアウトが更新されることで、文字の配置が変わる場合があります。・ファイルを閉じる場合には「キャンセル」を選択します。・テキストレイアウトを更新してファイルを開く場合には「OK」を選択します」

    何度やり直しても、「更新を確認」のボタンがあるダイアログがでません。

    2024のバージョン：28.7.5(64bit)
    2025のバージョン：29.3.1(64bit)

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    Need More Info  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Area type vertical alignment and auto size doesn't work

    I've been using Illustrator on my Intel Mac under Sequoia and last versions lets you choose center, bottom or justify alignment but it always acts as top and the auto size option is disabled.

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    4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Please post a screen recording of this issue. In Illustrator 2024 Auto-resize is disabled when alignment is "Center", "Bottom" or "Justify", and Auto-resize works fine when alignment is set to "Top". I see the same behavior in Illustrator 2025 as well.

19. カラーピッカーバグ

    文字に適用した効果、光彩（外側）でカラーピッカーを起動しスポイトで画面の色を吸い取った後、吸い取ったカラーのグラデーション上に表示される円を移動すると全く関係のない色に勝手に変化してしまいます。

    2 votes

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    Need More Info  ·  2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. EPS保存して再度データを開くと画像の位置がかわっている

    EPS保存して再度データを開くと画像の位置が勝手にかわっています。
    プレビュー画面で見ると普通ですが開くとおかしくなっています。

    2 votes

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    Need More Info  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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