393 results found

1. Suddenly crashes or bugs

   Suddenly crashes or bugs

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   Need More Info  ·  1 comment  ·  Other...  ·  Delete…  ·  Admin →
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2. White looks gray in Overprint Preview

   The recent update to 29.8.1 now shows whites as grays in overprint preview. This changed feature now added leaving users unable to turn it off creates a massive problem when building anything containing white elements that are mixed or overprinting with or near grey elements. It is also a huge issue when sharing PDFs created in the new 29.8.1 with users who may not have the wherewithal to open their settings and start changing overprint settings.

   Having been an artworker using Illustrator for over 20 years now, in which time I have seen some real clangers get through, but this for anyone in working print and design or any end user viewing a shared file, is a complete and utter disaster which when combined with the recent adobe Acrobat issues with the new ui being implemented against thousands of complaints and comments on the adobe forums really is the final straw.

   The bigest issue is that it white in overprint preview is no longer white and becomes a gray which when working with other greys some of which are overprinting with overprinting whites set into the artworks due to print process requirements, shows tints close to 10% or light gray pantones as the same visually as a white as can bee seen in the attached.

   I will now potentially be advising my employer to investigate alternatives to adobe cc as it is now across the board becoming too unstable a software to reply upon. We have already moved away from acrobat company wide due to increasing costs, but these sort of issues fast become a game changer for who's software we are able to use.

   I have to assume that you are not researching any of these changes with your users as they are seemingly only consistent in their lack of research to them.

   The recent update to 29.8.1 now shows whites as grays in overprint preview. This changed feature now added leaving users unable to turn it off creates a massive problem when building anything containing white elements that are mixed or overprinting with or near grey elements. It is also a huge issue when sharing PDFs created in the new 29.8.1 with users who may not have the wherewithal to open their settings and start changing overprint settings.

   Having been an artworker using Illustrator for over 20 years now, in which time I have seen some real clangers get through, but this… more

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   Need More Info  ·  6 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. App crashes shortly after launch

   It keeps quitting unexpectedly after a short time

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   Need More Info  ·  3 comments  ·  Performance  ·  Delete…  ·  Admin →
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4. Create Outlines shortcut not working (Shift + Ctrl + O)

   Keyboard command Ctrl + Shift + O does not "create outlines" for text. I have to manually go to Type > Create Outlines

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. Se borro todo

   Estuve trabajando bastante tiempo con archivo recuperado porque ya se había trabado el sistema pero logre recuperarlo, y ahora voy a entrar a ese archivo que tenia guardado y todo, y no tiene NADA osea mi laburo de meses desapareció de la nada.
   Que hago???????

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   Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. Embedded Grayscale Image Inverts When Unembedded from Illustrator 29.8.1 and Opened in Photoshop

   I’m encountering a consistent issue with Adobe Illustrator version 29.8.1 on Windows 10 (64-bit) involving grayscale images.

   When I unembed a grayscale image from an Illustrator file and open it in Photoshop, the image appears inverted (as a negative — colors reversed). This only occurs when the embedded image is in grayscale mode. Color images do not seem to exhibit this problem.

   This behavior did not occur in previous versions of Illustrator and seems to be specific to version 29.8.1.

   Steps to Reproduce:

   Open an Illustrator file (v29.8.1) with an embedded grayscale image.

   Unembed the image.

   Open the resulting file in Photoshop.

   Observe that the image is displayed with inverted (negative) colors.

   This issue is interrupting my workflow, especially when working with grayscale assets. I would appreciate your assistance in identifying a fix or workaround, or confirmation if this is a known issue under investigation.

   Please let me know if you require further information or sample files for troubleshooting.

   Thank you for your support.

   I’m encountering a consistent issue with Adobe Illustrator version 29.8.1 on Windows 10 (64-bit) involving grayscale images.

   When I unembed a grayscale image from an Illustrator file and open it in Photoshop, the image appears inverted (as a negative — colors reversed). This only occurs when the embedded image is in grayscale mode. Color images do not seem to exhibit this problem.

   This behavior did not occur in previous versions of Illustrator and seems to be specific to version 29.8.1.

   Steps to Reproduce:

   Open an Illustrator file (v29.8.1) with an embedded grayscale image.

   Unembed the image.

   Open the resulting file… more

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7. Can’t edit colors in a selection

   When going to edit a color CMYK mixture the mixtures go blank and then it acts as if their is no fill color. I am trying to edit the CMYK mix to match the PMS mix and it keeps glitching after my latest update. You can see in my image that even though the color is slected it shows no color in the fill or a question mark.

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   Need More Info  ·  4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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8. With no documents opened, clicking New doesn’t do anything

   Once I close all the artworks, I click on "New", nothing seems opening. I think it's bug

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9. 「プリント」を実行した直後に Illustrator がクラッシュして終了する

   Illustratorのバージョン:
Illustrator 29.4 日本語版
   OS:
macOS Sonoma 14.7.7
   ハードウェア環境:
   ・機種名：iMac Retina 5K, 27-inch, 2020
   ・CPU：3.3 GHz 6コア Intel Core i5
   ・メモリ：8 GB 2667 MHz DDR4
   ・GPU：AMD Radeon Pro 5300 4GB
   プリンター:
Fuji Xerox DocuColor 1450 GA（Wi-Fi接続）

   再現手順:
   1. Illustrator で任意のドキュメントを開く
   2. メニュー「ファイル」＞「プリント」を選択
   3. プリントダイアログで用紙サイズや設定を変更
   4. 「プリント」をクリック

   実際の結果:
   ・「プリント」を実行した直後に Illustrator がクラッシュして終了する
   期待する結果:
   ・「プリント」を実行しても落ちずに、正常にプリント処理が行われる

   補足情報:
   ・データの複雑さやIllustratorの起動時間は関係ないように感じる
   ・他の EPSON 製プリンターでは同じ操作を行ってもクラッシュは発生しない
   ・DocuColor 1450 GA のプリンタードライバーを再インストールしたが、問題は改善しなかった

   クラッシュレポートのスクリーンショットを添付します。

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10. グラフのサイズや位置が表示されない

    １．Windows11Pro Illustrator29.6
    ２．グラフツールでグラフを作成
    ３．変形パネル（ウインドウ＞変形）に値が表示され、編集できる
    ４．何も表示されない

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11. 円グラフ作成でサイズが指定した値と異なる

    １．Windows11Pro
    ２．グラフツールを使って円グラフを作成
    ３．指定サイズの円グラフ
    ４．50㎜の円グラフが43.287㎜になる

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12. Can’t drag an element to a different layer

    All of a sudden i cant move an element from one layer to a different one. Only if i manually open the whole layer and drag exact element to a different one.

    Saving - quitting - opening again - does not help

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13. Disabling "Show The Home Screen When No Documents Are Open" corrupts custom workspace

    When "Show The Home Screen When No Documents Are Open" in General Preferences is disabled, the next time Illustrator is run, my custom workspace is corrupted, for lack of a better word. The toolbar and all panels are missing, and the Control Panel has become floating.

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14. I can't Knockout in a clip mask

    After asking my friend, I found that this problem seems to only exist on Mac systems.

    [p1] Establish a clipping mask group, check Knockout;

    [p2] Drawing shapes within the clipping mask group reduces transparency, but does not have the knockout effect.

    [p3] But if I remove the clipping group and change it to a regular group, I can achieve knockout effect.

    [p4] But previewing in the navigator panel is normal, and Transparency Flattener is also normal.

    This is what I discovered while knockout in the combining group, which made me very distressed because if combining and knockout at the same time, it would be very convenient to achieve this kind of overlapping effect on a Windows computer, but I'm Mac😭

    [p5] Can this problem be solved by modifying the settings?

    After asking my friend, I found that this problem seems to only exist on Mac systems.

    [p1] Establish a clipping mask group, check Knockout;

    [p2] Drawing shapes within the clipping mask group reduces transparency, but does not have the knockout effect.

    [p3] But if I remove the clipping group and change it to a regular group, I can achieve knockout effect.

    [p4] But previewing in the navigator panel is normal, and Transparency Flattener is also normal.

    This is what I discovered while knockout in the combining group, which made me very distressed because if combining and knockout at the same… more

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15. Cannot resize objects and artboard using handles

    Possible new bug in Illustrator as of 9/3/25. Cannot resize objects and artboard. No handles appear for me to freely resize. Any solution to this issue?

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16. ファイルを開くと、テキストや画像がボックスと分離し、位置が変わっている。

    既存のファイルを開くと、画像やテキストがクリッピングマスクされた状態になっており、パスレイヤーは元々の位置にあるが、画像やテキスト自体は横にズレた位置に移動し、表面上何も見えない状態になっている。

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17. Font Weights Change Upon Opening Files

    When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
    I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
    I ended up just going to an older version of Adobe so I wouldn't have to worry about all my files being messed up (and now it's crashing a lot with I guess is the preferable problem.)

    When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
    I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
    I ended… more

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18. Fonts get missing on file reopening

    Sometimes when I open a file I have already worked on, fonts go missing even though I used them before closing the file.

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19. 2025 Paragraph styles broken opening files created in previous versions

    Opening up previously formated files (2024) with Character/paragrah styles applied is useless in 2025!

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20. Request for Improvement: Kerning Delay with Complex Background Data in Illustrator 2025

    I am experiencing performance issues with Adobe Illustrator 2025 (latest version) in the following environment:

    Environment: MacBook Pro 2024 (32GB RAM, SSD), macOS Sequoia
    File Setup: Approximately 30 artboards with the same complex background (vector data or high-resolution images)
    Issue: Kerning and text spacing adjustments result in a ~1-second delay per operation. Hiding the background does not resolve the issue, but removing it eliminates the delay.

    Attempted Solutions:
    Disabled Navigator panel and layer thumbnails
    Toggled GPU performance on/off

    Request: Please optimize performance to ensure smooth kerning operations even with multiple artboards and complex background data.

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